A dedicated and compassionate individual with experience supporting vulnerable service users, particularly elderly individuals with dementia. Skilled in providing personal care, engaging in meaningful activities, and ensuring a safe and comfortable environment. Strong teamwork and leadership abilities, demonstrated through charity work and fundraising initiatives. Experienced in customer service, retail operations, and handling transactions with accuracy. Passionate about pursuing a career as a paediatric nurse , with a commitment to delivering high-quality care and making a positive impact on children's lives. Quick learner, adaptable, and eager to develop clinical skills in a healthcare setting.
Supporting elderly service users with dementia by engaging in meaningful conversations, assisting those who struggle to eat, and helping with daily activities. Organising and setting up activities to keep them engaged, observing their well-being, and ensuring a clean and comfortable environment. Focusing on making them feel happy, valued, and cared for.
Gained hands-on experience in a dementia and delirium ward, assisting with patient observation, engaging in therapeutic communication, and completing clinical worksheets. Developed a strong understanding of patient care, enhanced empathy, and contributed to a supportive environment for vulnerable patients.
i worked in the NICU for one month as a volunteer. Completed basic Health and Safety training. Assisted doctors and nurses and helped with basic admin duties. Worked both day and night shifts, interacting with patients and helping in any way I could.
As a retail assistant, I managed till transactions with accuracy, ensuring precise accounting. I played a key role in sorting and pricing donations, helping to streamline operations and maintain an organised shop floor. Upholding cleanliness and hygiene standards was a priority, creating a welcoming environment for customers.
I provided excellent customer service, fostering positive relationships and encouraging repeat business. Handling customer queries and complaints effectively, I ensured high levels of satisfaction. I carried out day-to-day duties with efficiency and attention to detail, quickly learning new skills and applying them to improve overall productivity.
Worked with a team as a leader to plan and run charity events, ensuring everything went smoothly and met our goals. Helped organise successful fundraising campaigns, bringing people together and raising over £200 to support a good cause.
Duke of Edinburgh Award – Bronze & Silver July 2022 – May 2023Took on the Bronze (two days) and Silver (three days) expeditions , hiking through tough terrain, braving the cold, and proving that teamwork (and snacks) can get you through anything. Learned survival skills, navigated the great outdoors, and smashed every challenge thrown our way!
Outward Bound Trust – DHL Foundation
May 2022
Survived five days in the wilds of Wales , embracing adventure, nature, and a whole lot of mud! Built teamwork, resilience, and problem-solving skills while tackling outdoor challenges (and maybe a few unexpected rainstorms).
Dementia Friends Information Session – Alzheimer's Society
May 2024
Attended a Dementia Friends information session run by the Alzheimer's Society, gaining a deeper understanding of dementia and how it affects individuals. Learned how to offer better support to those living with dementia by improving communication, patience, and awareness. Developed skills to create a more dementia-friendly environment, helping to reduce stigma and enhance the quality of care for those affected.