Haafizah Hussain
London
Summary
Accomplished professional with expertise in team leadership, transaction processing, and time management. Demonstrates exceptional customer service skills, ensuring client satisfaction and operational efficiency. Committed to leveraging these competencies to drive organisational success and enhance customer experiences.
Overview
2
2
years of professional experience
Work history
Sales assistant ( under supervisor training)
Piazza Castello
London
2026.04 - Current
- Delivered personalised luxury customer service, developing strong relationships with repeat clients, providing product recommendations, and contributing to daily sales targets and overall store performance.
- Supported wider store operations, including stock management, visual merchandising, and training in supervisory responsibilities such as opening/closing procedures and assisting with the smooth running of the boutique.
Team Member
Birkenstock
London
2025.06 - 2026.04
- Gained valuable early experience working in premium client-facing locations, strengthening the ability to provide a polished, attentive service and represent a brand with confidence and professionalism.
- Built solid retail operations skills through stock management, replenishment, organisation, and maintaining excellent floor standards, with a strong eye for detail and efficiency.
Retail makeup artist
Kiko Milano
London
2024.11 - 2025.05
- Provided consultative customer service in a fast-paced beauty retail environment, advising on skincare, makeup, and tailoring recommendations to customer needs and budgets.
- Shade-matched and demonstrated products, supporting store targets through confident selling and add-on recommendations, while maintaining a positive customer experience.
- Processed transactions and returns/exchanges in line with policy, managed queues, and maintained high presentation standards (replenishment, merchandising, and clean/compliant testers and displays).
Education
A-level - English Literature, Psychology, History
North Chadderton Sixthform
Manchester 09/2022 - 06/2024
GCSE -
Oasis Academy Leesbrook
ManchesterSkills
- Team leadership
- Transaction processing skills
- Time Management expertise
- Customer Service Expert
HOBBIES
I am a commission-based oil painter with experience creating original pieces tailored to individual client briefs, combining creativity with strong attention to detail. My work has developed my ability to communicate effectively with clients, understand their vision, and deliver high quality finished pieces to a professional standard. Through this, I have built strong skills in time management, organisation, adaptability, and maintaining a consistent standard of presentation throughout the creative process.
Timeline
Sales assistant ( under supervisor training)
Piazza Castello
2026.04 - Current
Team Member
Birkenstock
2025.06 - 2026.04
Retail makeup artist
Kiko Milano
2024.11 - 2025.05
A-level - English Literature, Psychology, History
North Chadderton Sixthform
09/2022 - 06/2024
GCSE -
Oasis Academy Leesbrook