Responsible for the day to day running and management of the post office and retail shop.
Ensuring that customers received a friendly, bilingual and modern service in a maintained, clean and orderly retail premises.
Employed 5 workers and was responsible for their training in the use of the Post Office Horizon System, ensuring customers received the best service for their mail and banking.
Collaborated with employees and Post Office to ensure a positive working environment, and resolved day to day issues.
Resolved complaints with patience and professionalism.
Ordered with Post Office Ltd and other companies, via apps, online and over the phone, a supply of monetary stock and products to be sold on our premises.
Secondary School Head of Mathematics
Gwynedd County Council
Dolgellau, Gwynedd
2003.09 - 2014.07
Responsible for promoting a positive, bilingual learning environment within the department, by implementing a range of engaging teaching strategies, that adhered to the National Curriculum.
Fostering a strong relationship with other staff members of the department and the management of the school with regular meetings and appraisals.
Engaged in developing a strong relationship with parents through regular written and oral communication about students' progress.
Designed departmental assessments to track and monitor individual students progress, identified areas for improvement. Ensured that these assessments adhered to the assessment policies of the school.
Designed with departmental teachers, interactive teaching materials using latest software tools; that enhanced student understanding of complex concepts.
Secondary School Teacher and Head of Year.
Gwynedd Council
Penygroes, Caernarfon, Gwynedd
1992.09 - 2003.09
Responsible for the teaching and the assessing of mathematics for students, aged 12-18, in line with the National Curriculum.
Collaborated with colleagues, within the department, to develop schemes of work and educational materials, improving lesson quality.
Promoted Health and Care Education as Head of Year. Led daily Year Services and responsible for the pastoral care of students within the year.
Organised Workplace Placements for year 10 students and led school trips safely, providing enriching extracurricular experiences for students.
Secondary School Teacher
Gwynedd Council
Amlwch, Anglesey
1989.09 - 1992.09
At the beginning of my professional career in a secondary school, teaching mathematics and information technology to students aged 11-16.
Fostered a positive learning environment for my students, using various classroom management techniques.
Developed and designed classroom lessons to promote students' curiosity in mathematics and IT.
Maintained up-to-date subject knowledge through continuous professional development at local LEA level and further afield.
Developed a professional relationship with school staff and management, students and parents, through meetings, providing regular feedback on academic progress.
Education
Postgraduate Certificate of Education (PGCE) - Mathematics
University of Wales, Bangor
Bangor, Gwynedd
1988.09 - 1989.07
Bachelor Degree in Mathematics -
University of Wales, Bangor
Bangor, Gwynedd
1985.09 - 1988.06
A-Levels - Mathematics
Gwynedd Technical College
Bangor, Gwynedd
1984.09 - 1985.06
A-Levels - Physics
Ysgol Dyffryn Nantlle
Penygroes, Gwynedd
1982.09 - 1984.06
O levels - Mathematics, Physics, Biology, Chemistry, English, Welsh
Ysgol Dyffryn Nanttle
Penygroes, Gwynedd
1977.09 - 1982.07
Skills
I am able to communicate fully in both Welsh and English Throughout my working career I have worked in bilingual schools and have used both languages in my business
With a career in both teaching and postal work, I have shown and demonstrated my ability to adhere to guidelines and rules governing both careers
I have had a whole career to perfect an ability to instruct clearly in a concise way I am able to empathise with those I instruct, and are aware of the pitfalls with teaching a particular skill
Throughout my professional careers, I have had various opportunities and responsibilities to demonstrate that I deal with people, young and old, with professionalism, patience and confidence
In both careers, I have had numerous situations where I have had to deal with peoples with difference of opinion I have developed a polite and honest technique to deal with those situations
Since I've been self employed for the last 11 years, I have learnt to run a business successfully, and I'm able to structure my day to complete necessary tasks
In my careers, I have been able to use, with confidence, various technology and numerous software's and apps to enhance my ability to do my work
I am used to asses students according to national criteria's, and advice students how to improve their performance
Timeline
Post Office and Shop Retailer
Self employed
2014.03 - 2025.03
Secondary School Head of Mathematics
Gwynedd County Council
2003.09 - 2014.07
Secondary School Teacher and Head of Year.
Gwynedd Council
1992.09 - 2003.09
Secondary School Teacher
Gwynedd Council
1989.09 - 1992.09
Postgraduate Certificate of Education (PGCE) - Mathematics
University of Wales, Bangor
1988.09 - 1989.07
Bachelor Degree in Mathematics -
University of Wales, Bangor
1985.09 - 1988.06
A-Levels - Mathematics
Gwynedd Technical College
1984.09 - 1985.06
A-Levels - Physics
Ysgol Dyffryn Nantlle
1982.09 - 1984.06
O levels - Mathematics, Physics, Biology, Chemistry, English, Welsh
Assistant Education Officer at United Nations High Commissioner for RefugeesAssistant Education Officer at United Nations High Commissioner for Refugees