Guy Walton

- Closing Sales – guiding customers through the purchase decision and completing deals

- Product Knowledge – understanding vehicle features, specifications, and technology

- Customer Relationship Management (CRM) – maintaining long-term customer relationships

- Consultative Selling – understanding customer needs and recommending suitable vehicles

- Professional Communication – explaining finance options and technical details clearly

- Handling Objections – addressing concerns about price, finance, or vehicle choice

- Sales Target Achievement – working towards monthly/quarterly targets

- Time Management – managing appointments, test drives, and follow-ups

• Administrative Accuracy – completing sales paperwork and finance documentation

- Collaborated with front-of-house staff to ensure customer satisfaction and a high-quality dining experience
- Communication - Effective communication is essential when taking orders, relaying information to the kitchen or bar staff, and ensuring clear communication with customers.
- Multitasking - Handling various tasks simultaneously, such as serving multiple tables, taking drink orders, and processing payments, develops the ability to multitask efficiently.
- Conflict Resolution - Dealing with occasional customer complaints or disagreements requires the ability to stay calm, empathise, and find effective resolutions.
- Upselling - Learning to suggest additional menu items or promotions demonstrates persuasive skills and the ability to increase sales and revenue

Adapted to fast-paced environment at local pub, developing core skills that facilitated progression to larger role at countywide company EverSoSensible whilst studying at university.

- Time Management - Efficiently packing totes and loading vans require effective time management to ensure timely deliveries.
- Attention to Detail - Ensuring accurate packing of customers' orders demands attention to detail to avoid errors.
- Organisation - Sorting and arranging items in totes and vans in an organised manner
Is essential to optimise space and facilitate smooth deliveries
- Adaptability - The ability to adapt quickly to changing order volumes and delivery schedules is crucial in a fast-paced retail environment