GUY ROBSON
ESSEX
Summary
Dynamic insurance professional with a solid background in the Lloyd's Insurance Market, and technical expertise across multiple aviation lines of business in both underwriting and broking fields. Proven ability to communicate effectively and negotiate successfully, with a strong focus on relationship building and attention to detail. Demonstrates exceptional analytical and problem-solving skills, with a deep understanding of market trends and client needs. Experienced in account management, driving business growth through strong client relationships.
Overview
22
22
years of professional experience
1
1
Certification
Work history
Senior Account Manager
Arthur J. Gallagher
London, Greater London
04.2022 - Current
- Manages worldwide client base involving a mixture of Direct Clients and Producers.
- Supports Client Executive and Broking teams to enhance client retention, develop new business opportunities and create tailored insurance packages.
- Builds and maintains strong relationships with clients to ensure that their complex risk management needs were appropriately met.
- Utilises industry expertise and knowledge of the insurance marketplace to develop solutions for complex clients' needs.
- Secures advantageous insurance terms, optimising premium value for clients.
- Addresses client queries promptly to maintain high levels of satisfaction.
- Tailors contract documentation to align with client specifications and market wordings.
Aviation Underwriter
Faraday Underwriting Limited
09.2003 - 04.2022
- Underwrote worldwide portfolio of aviation business in accordance with Underwriting guidelines and individual underwriting authority, consulting with senior management on referrals.
- Evaluated submissions, interpreted exposures and identified potential risks associated with policies, protecting company assets from loss exposure.
- Determined premium rates based on detailed assessment of policy profile and risk factors.
- Maintained full leadership control, taking own initiative to oversee completion of work to ensure that high-levels of accuracy and timeliness were delivered.
- Fostered relationships with brokers and clients, demonstrating strong communication and negotiation skills.
- Delivered support in business planning, forecasting, reinsurance, and critical projects for senior management.
- Reviewed existing policies to ensure proper adjustment of premiums or cancellation if necessary.
- Balanced customer needs whilst adhering to strict regulatory standards within the insurance industry.
- Delivered excellent service and support to brokers using consistent, timely, and proactive approach to underwriting.
Assistant Aviation Underwriter
Faraday Underwriting Limited
07.2005 - 09.2010
- Promoted to Assistant Aviation Underwriter position due to ongoing organisational success.
- Managed renewal business underwriting within authority levels and technical pricing guidelines.
- Delivered extensive support to underwriters, leveraging comprehensive underwriting knowledge.
- Developed collaborative relationships with brokers and internal teams for enhanced synergy.
- Monitored premium income to ensure compliance with established guidelines.
- Collaborated with Head of Claims, providing essential support for daily claims assessments.
- Enhanced underwriting capabilities within operations team through targeted training and guidance.
- Facilitated UAT testing from underwriters' perspectives, ensuring smooth delivery of changes.
Underwriting Assistant
Faraday Underwriting Limited
09.2003 - 06.2005
- Secured key underwriting experience within this supportive role which involved assisting underwriters with all account development responsibilities
- Managed all tasks with accuracy and in line with stringent timescales, this included data collection and entry into pricing models as well as the processing and validation of data and documents from underwriters
- Collaborated with senior underwriters for risk assessment, providing critical administrative support whilst ensuring service level agreement compliance
Education
Bachelor of Science - Computing and Geography
University of Brighton
BrightonSkills
- Aviation market expertise
- Technical and regulatory knowledge
- Strong risk assessment and analysis skills
- Deadline achievement
- Excellent Communication and negotiation skills
Websites
ADDITIONAL INFORMATION
IT Skills: Advanced Microsoft Office including Excel, Outlook, Word, PowerPoint
Certification
Certificate in Insurance (Cert CII)
Chartered Insurance Institute
Timeline
Senior Account Manager
Arthur J. Gallagher
04.2022 - Current
Assistant Aviation Underwriter
Faraday Underwriting Limited
07.2005 - 09.2010
Aviation Underwriter
Faraday Underwriting Limited
09.2003 - 04.2022
Underwriting Assistant
Faraday Underwriting Limited
09.2003 - 06.2005
Bachelor of Science - Computing and Geography
University of Brighton