Guy Higgs

• Company Overview: TUV Rheinland is a globally recognised technical service provider, founded in 1872 and headquartered in Cologne, Germany, specialising in testing, inspection, certification, and training services across various sectors, emphasising safety, quality, and sustainability. Their services cover a broad spectrum of industries, including Industrial sectors, Transportation Products, Healthcare and Cyber-security.
• Working with key stakeholders conducted an organisational fraud and corruption risk and gap analysis.
• Identified that the organisation was reliant on weak guidelines and championed the transition to clear, concise and legally stronger policies and procedures.
• Developed and implemented modern processes for conducting compliance investigations and trained Legal, Compliance and HR colleagues in the basic area of internal investigations.
• Identified over 20 separate methods to report complaints, incidents and reports. Streamlined into 2 control methods.
• Identified an outdated Whistleblowing reporting platform. Thus, sourced, designed, and managed a modern global whistleblowing reporting platform provided by NAVEX ONE Ethicspoint.
• Trained Legal, Compliance, HR and Compliance Ambassadors in the use of and reporting of cases through NAVEX ONE Ethicspoint.
• Sourced, designed and implemented a compliance case management program.
• Streamlined Investigation reporting methods and templates.
• Conducted complex special high-risk, high-value, project investigations as directed by the Board.
• Conducted a high-risk investigation in Mexico. A EUR2.5m procurement fraud involving fake agents, suppliers and contract involving a state owned enterprise.
• Conducted a EUR500k financial fraud in Brazil involving the company accountant and consortium accounts within large scale infrastructure projects.
• Conducted a wide range of bribery and corruption cases in Brazil, India, Poland, Middle East and Asia.
• Working with HR conducted a number of sensitive discrimination and harassment cases.
• Where appropriate using my global network of trusted investigation 3rd parties I have conducted and managed investigations with external parties.
• Upon the outset of the Ukrainian Conflict I conducted an organisational sanctions risk analysis, liaising with key internal and external stakeholders. Sourced and implemented external sanctions tools.
• Based on risk identification implemented a compliance integrity verification program. Sourcing and hiring 2 compliance integrity officers. Trained, mentored and coached the integrity officers.
• Drafted and implemented an Investigation Charter, Policies and Standard Operating Procedures.
• Drafted and implemented a modern anti-corruption policy, conflict of interest policy and Anti-fraud Policy.
• Championed the use of forensic tools including the implementation of AI to conduct evidence gap analysis, translations and report writing.

Company Overview: Equifax Inc. is an American multinational consumer credit reporting agency and is the largest consumer credit reporting agency globally. Equifax collects and aggregates information on over 800 million individual consumers and more than 88 million businesses worldwide.

• Provided strategic and 'hands on' investigations covering all operations within European and India of a high priority, sensitive and/or complex nature such as: investigation of allegations of data exfiltratio, identity theft, misconduct, fraud, corruption, kickbacks, embezzlement, retaliation (especially whistle-blowers) harassment, by Equifax personnel and/or individuals, agents, organisations, or companies that have contractual relations with Equifax.
• This included obtaining and reviewing relevant evidence, preparing investigation plans, and conducting interviews.
• Supported Global Corporate Security with programs, operations, and management to deter, detect and mitigate, physical and insider threats to Equifax assets - including monitoring and auditing information, evaluating personnel security information, producing employee awareness and training, interviewing persons of interests, gathering data for analysis, and providing clear metric-based management information on the program with critical deployment of cyber forensic tools.
• Consulted and operated alongside senior leadership teams and centres of excellence such as CISO, ISO, Legal, HR, Compliance, and business unit leaders.
• This role was a key influencer for ensuring global integrity standards for Equifax for internal and external fraud investigations, insider threat programs, security incidents, post incident root cause analysis advising the leadership team and executive level audiences.
• The role included highly confidential special projects as directed by the senior leadership team.
• Provided strategic single point of contact with the relevant law enforcement agencies.

• Company Overview: VEON formerly trading as VimpelCom, was an international telecoms & digital company operating in 14 countries and headquartered in Amsterdam, and was one of the world's largest integrated telecommunications services operators providing voice and data services through a range of traditional and broadband mobile and fixed technologies in Russia, Italy, Ukraine, Kazakhstan, Uzbekistan, Tajikistan, Armenia, Georgia, Kyrgyzstan, Laos, Algeria, Bangladesh, Pakistan, and Zimbabwe.
• Responsible for managing the investigation case pipeline in dedicated Business Units for the purpose of minimising losses from internal fraud and misconduct, improving operational transparency for the Group Executive Board and Corporate Governance Committees and Compliance.
• Complete team start-up from scratch. Identified, recruited, on-boarded, trained, coached, and mentored a dedicated team of multi-skilled and multi-cultural investigators.
• Identified and implemented an IBM bespoke case management system supported by i2 analytics software.
• Identified, implemented, and engaged talent bringing in best in class cyber forensics capability including Forensic Analysis tools.
• In 2016 developed, coached, and mentored 26 assurance function volunteers through the Association of Certified fraud examination. 24 passed.
• Drafted and implemented Investigation and triage procedures and policies.

• Company Overview: Microsoft Mobile was a subsidiary of Microsoft involved in the development and manufacturing of mobile phones. Based in Espoo, Finland, it was established in 2014 following the acquisition of Nokia's Devices and Services division by Microsoft in a deal valued at €5.4 billion, which was completed in April 2014.
• Post-acquisition of Nokia Devices and Service by Microsoft retained position as the global role in managing high profile, high risk, sensitive and complex fraud investigations, breaches of regulatory compliance such as FCPA and the UKBA, violations of internal policies and procedures.
• Conducted high risk complex and sensitive investigations in Brazil, Middle East, North Africa, Europe, and Asia.
• Managed a matrix organisational senior management team drawing on all areas of business expertise.
• Coached and mentored individuals from business sectors that expressed an interest in and had the recognised skills to become investigators. Reported directly to C-Suite and board level management teams.

• Joined Nokia as security manager Middle East and Africa in June 2007. Promoted in 2008 to Deputy Head Security for Central Europe, Middle East, and Africa. In 2011 promoted again to Director of Security India, Middle East, and Africa & Global Head of Security Investigations.
• 2012 Special appointment by VP Ethics & Compliance to manage complex and major fraud investigations breaches of regulatory compliance and violations of internal policies and procedures from a global perspective.
• Lead and managed the due diligence 'know your customer' and vendor programs for the IMEA region. This program has been rolled out globally.

• Conducted anti-counterfeit investigations in IMEA region.

• Company Overview: Bureau Veritas S. A. (formerly BVQI, Bureau Veritas Quality International) is an international certification agency.
• Provided specialist investigatory consultancy to the United Nations Panel of experts in pursuant to UN Security Council Resolution 1607 (2005) 'Diamonds for Guns Inquiry.'
• Received a personal commendation from the Chairman of the Panel. The evidence was presented as part of the case versus the former President of Liberia, Charles Taylor.
• Bureau Veritas S. A. (formerly BVQI, Bureau Veritas Quality International) is an international certification agency.

• Angola Customs Modernisation Project - World Bank funded.
• Mentor and coach Angolan Police, Customs and Security Service colleagues to become investigators.

• Company Overview: H.M Customs National Investigation Service formerly known as the H.M Customs Investigation Division was the United Kingdom's primary national lead law enforcement agency in international narcotic smuggling, drugs financial investigations and serious Tax and Excise duty frauds.
• Conducted Drug Enforcement Operations principally in the UK both referred and targeted.
• Executed case-based commission rogatoire with authorities in Spain, Austria and the Netherlands.
• In 1999 I was selected into Beta Projects the undercover unit and conducted high-risk covert operations targeting organised crime groups in the UK and Europe.
• H.M Customs National Investigation Service formerly known as the H.M Customs Investigation Division was the United Kingdom's primary national lead law enforcement agency in international narcotic smuggling, drugs financial investigations and serious Tax and Excise duty frauds.