Gurvinder Goraya
ST. LEONARDS
Summary
Nursing professional with 25 years of diverse experience in acute and community settings. Solid understanding of the Health and Social Care Act and CQC standards. Skilled communicator committed to supporting colleagues and assisting staff in need. Leads nursing and care teams across acute, community and residential settings, maintaining safe, person-centered standards. Applies strong knowledge of Health And Social Care Act requirements, CQC standards and safeguarding practice to protect service users and support quality care. Builds trusted relationships with colleagues, families and professionals to coordinate clear decisions and consistent support. Motivated Healthcare and social care professional . Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget.
Overview
3
3
Languages
1
1
Certification
27
27
years of professional experience
Work History
Nurse Assessor
East Sussex Healthcare NHS Trust
St. Leonards On Sea, East Sussex
07.2025 - Current
- Completed holistic discharge assessments to prevent unsafe departures and re-admissions.
- Prescribed bed and chair exercises to support safe functional recovery.
- Assessed mobility needs and prescribed suitable mobility aids for discharge.
- Delivered patient education to support safe self-management after discharge.
- Provided staff education to embed safe discharge and mobility practices.
- Communicated with next of kin and families about discharge plans.
- Led the team to coordinate day-to-day discharge activities.
- Mentored and coached junior staff using practical supervision and feedback.
- Carried out one-to-one supervisions to monitor progress and performance.
- Completed appraisals to support development and maintain standards.
- Communicated with the MDT to align discharge plans and actions.
- Liaised with safeguarding teams to address risks before discharge.
Registered Manager
St. Mathews Morton Centre
St. Leonards on sea
04.2024 - 05.2025
- Monitored CQC compliance across the home to maintain required standards.
- Assisted during CQC inspections by supporting evidence gathering and walkthroughs.
- Managed Section 42 inquiries with the local safeguarding team collaboratively.
- Participated in coroner inquiries by preparing documentation and attending hearings.
- Held regular meetings with residents' families, friends, and staff.
- Promoted residents' overall well-being through consistent supportive practice.
- Met regularly with GPs and pharmacies to support safe medication administration.
- Prepared staff rosters and coordinated shift allocations for coverage.
- Screened and assessed new referrals to prioritise risks and needs.
- Maintained high occupancy rates through active referral and admission planning.
- Supported safe recruitment, retention, and induction of new staff.
- Delegated day-to-day tasks to deputy managers and appropriate staff members.
- Promoted staff well-being and encouraged open, respectful communication.
- Motivated staff to contribute to decisions and drive positive changes.
- Used the home budget efficiently to support services and staffing.
- Held safeguarding and adult social care meetings.
- Reduced use of Agency staff by 70%.
- Facilitated staff personal development opportunities through coaching and learning plans.
- Conducted regular audits of care practices and environments, identifying and addressing areas for improvement promptly.assessing and addressing risks.
- Delivered high-quality, proactive, person-centred care, tailored to specific service user needs.
- Collaborated with external healthcare providers and local authorities, ensuring a coordinated approach to care and support services.
- Managed comprehensive care plans for residents, adhering to regulatory standards and improving quality of life.
- Coordinated multidisciplinary team meetings, facilitating effective communication between healthcare professionals and stakeholders.
- Treated service users and families with dignity and respect, consistently meeting welfare needs.
- Negotiated contracts with suppliers, securing cost-effective solutions for facility needs without compromising on quality.
- Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
- Led recruitment, training, and development initiatives for staff, increasing retention rates and ensuring high levels of competency.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Developed provisions to accept both local authority funded clients and self funded service users.
- Evaluated new technologies and innovations in care, leading the adoption of systems that enhanced service delivery and operational efficiency.
- Prepared statements detailing operational detail and key performance indicators.
- Championed resident and family involvement in care planning, ensuring preferences and needs were central to service delivery.
- Monitored budget allocation and expenditure, optimising resources while maintaining high standards of care.
- Reviewed and updated policies and procedures to reflect current best practices, legislative changes, and stakeholder feedback.
Deputy Manager
St.Mathews Moreton Centre
St. Leonards on sea
05.2023 - 05.2024
- Raised safeguarding concerns with HSCcs to support home manager day-to-day operations.
- Initiated applications for deprivation of liberty safeguards and mental capacity assessments.
- Submitted notifications to CQC to maintain regulatory compliance.
- Prepared daily staff allocations and developed staff rota for shifts.
- Addressed complaints efficiently by resolving issues quickly and politely.
- Oversaw the home's clinical governance to keep standards consistent.
- Conducted quality monitoring through surveys and staff or resident meetings.
- Managed staff recruitment, supervision, and appraisals, keeping files up to date.
- Completed pre-admission assessments for new referrals to plan care needs.
- Managed daily operations by delegating tasks to team members.
- Oversaw staff training and development through targeted learning strategies.
- Coordinated with manager on policies that improved service users care standards.
- Investigated issues affecting operations by identifying root causes and actions.
- Supported employee morale and well-being through positive career practices.
- Collaborated with HR on recruitment interviewing and team member selection.
- Monitored staff performance and developed improvement plans for consistency.
- Handled customer complaints professionally to maintain satisfaction levels.
Registered Nurse
East Sussex Healthcare NHS Trust
St. Leonards-on-Sea, East Sussex
09.2019 - 04.2023
- Delivered personalised nursing care, prioritising patient health and wellbeing daily.
- Assessed planned treatments and implemented care with precision for patient wellbeing.
- Disinfected and organised ward equipment to protect staff health and order.
- Collaborated with nurses, doctors, and clinicians to maintain effective communication.
- Disposed of samples and hazardous waste to reduce infection risks.
- Operated hoists, wheelchairs, and transfer equipment safely for efficient patient moves.
- Updated treatment plans with doctors to improve patient care outcomes.
- Evaluated patient needs to support accurate diagnosis and care planning.
- Mentored student and junior nurses, building confidence for exceptional care.
- Managed ward stock levels and reordered low medicines and supplies promptly.
- Handled information discreetly and followed data protection regulations for confidentiality.
- Responded swiftly to medical emergencies with composure and professionalism under pressure.
- Administered medications orally, rectally, intramuscularly, subcutaneously, and via IV therapy.
- Maintained a safe, clean, and comfortable environment following infection-control policies.
Health Care Assistant
East Sussex Healthcare NHS Trust
St.Leonards On Sea, East Sussex
09.2015 - 09.2019
- Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Helped patients with bathing, meal assistance, toileting and mobility support.
- Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
- Promoted and encouraged independence while assisting patients with daily routines.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Responded promptly to patient call bells and requests for assistance, prioritising patient safety and satisfaction.
- Provided care to patients following detailed care and rehabilitation plans.
- Conducted regular checks on patients to monitor their condition and report any changes to registered nurses or doctors.
Night Care Assistant
Abbey House
Bexhill on sea, East Sussex
10.2014 - 07.2015
- Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
- Engaged in respectful communication, respecting the dignity of those in care.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Aided in bathing, dressing and general mobility.
- Provided emotional support and companionship, building trusting relationships.
- Maintained excellent patient relationships by going the extra mile to attend to their needs and provide ongoing support.
- Positioned and transported patients in wheelchairs or on movable beds.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Offered guidance on personal hygiene practices, promoting self-care skills.
- Responded promptly to emergencies, applying first aid and alerting medical staff.
- Obtained current medical information, weight, height and vital signs to aid care planning.
- Coordinated with family members, providing updates and involving them in care decisions.
- Monitored ward patients and reported concerns to senior nurses.
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
Deputy Manager
St Michaels Rest Home
Bexhill-on-Sea, East Sussex
08.2007 - 10.2014
- Assisted Home Manager with day to day running of the Home and took full operational responsibility in absence of Registered Manager.
- Recruited and trained dedicated team members, resulting in reduced staff turnover.
- Secured cost savings by effectively tracking expenses and managing budgets.
- Designed incense and recognition programs to meet team objectives.
- Developed strong teams through strategic recruitment, onboarding, and training of loyal employees.
- Up skilled staff by providing targeted training opportunities to enhance team capabilities.
- Created weekly performance reports, analyzing data from quality assurance surveys.
- Maintained excellent client relationships by addressing queries and complaints professionally and calmly.
- Managed staffing schedules , achieving operational efficiency while adhering to budget constraints.
- Conducted audits and risk assessments to ensure regulatory compliance.
Senior Health Care Assistant
Barleycroft Care Home Limited
Romford, Essex
02.2006 - 08.2007
- Monitored individual physical and emotional wellbeing, promptly reporting changes and recommending adjustments to care plans.
- Ensured confidentiality and compliance standards to enhance patient care.
- Prepared nutritious meals and provided additional support with mealtime planning and feeding.
- Stayed updated on the latest care processes by participating in regular meetings and training opportunities.
- Documented daily observations, mobility activities, and eating preferences.
- Completed comprehensive documentation of care.
- Assisted in all aspects of personal care, ensuring comfort and dignity.
- Supported individuals with daily activities.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Delivered high-quality patient care, including personal hygiene assistance, medication administration, and mobility support.
- Engaged in respectful communication, respecting the dignity of those in care.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Supported residents with mobility issues, using equipment safely to aid movement.
- Administered first aid and emergency interventions as needed, demonstrating quick decision-making skills.
- Managed challenging behaviour sensitively, adopting a person-centred approach.
- Carried out patient health checks, recording weight, pulse, temperature and respirations.
- Administered medication under supervision, adhering to strict healthcare guidelines.
- Documented and completed patient medical records, including dosage and prescriptions taken, for organisational and health management purposes.
- Provided personalised care and support to residents, enhancing their quality of life.
- Cleaned rooms and sanitised kitchen workspaces.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Reviewed individualised care plans, making changes based on progress and required improvements.
- Coordinated with family members, providing updates and involving them in care decisions.
Cardiac Nurse
Hero DMC Heart Institute
Ludhiana, Punjab
02.2000 - 02.2006
- Cardiac Nurse Hero DMC Heart Institute, Ludhiana, Punjab, India
- Administered medicals in accordance with strict drug regulations.
- Monitored and documented patient conditions, performing and redoing routine observations.
- Assessed and evaluated patient needs, facilitate accurate diagnosis and care planning.
- Delivered life support services using current first aid and CPR training.
- Assisted with routine medical tests and evaluations, recording findings to support care planning.
- Collaborated with senior physicians to coordinate daily and effective patient discharges.
- Supported critically ill patients by developing and implementing targeted recovery strategies.
- Created detailed and comprehensive patient care plans in partnership with clinical teams.
- Maintained precise and current patient records, enhancing data accuracy.
- Collected blood samples and prepared them for laboratory analysis.
- Trained and mentored junior team members, fostering efficient and clinical collaboration.
- Responded swiftly to medical emergencies, maintaining composure and professionalism under pressure.
- Prioritized health issues to manage patients in complex, urgent, or emergency situations.
- Collaborated closely with fellow nurses, doctors, and clinicians to ensure effective communication and continuous delivery of best care processes..
Education
Diploma in General Nursing and Midwifery - Nursing
Rajindra Medical College And Hospital Patiala
Patiala, Punjab, India05.1999
Leadership and Management - Management
Ability College
Kent04.2025
A-Levels - Dinanagar, Punjab, India
Shan Devi Arya Mahila College
Dinanagar, Punjab, IndiaSkills
- Safeguarding practice
- Risk assessment
- Teamwork
- Patient-centred care
- Patient confidentiality
- Communication
- Well-organise
- Forward-thinking
- Leadership
- Problem-solving
- Skills
- Compassion
- Audits
- Budgets
- Clinical governance
- Data confidentiality
- Staff supervision
- Nursing staff leadership
- Motivational interviewing
Languages
Hindi
Advanced
C1
Punjabi
Advanced
C1
Urdu
Upper Intermediate
B2
Certification
- Practice Supervisor certified
- Level 4 in Safeguarding Training.
- Level 3 ILS.
Hobbies and interests
- Reading
- Travelling
- Socializing
- Being creative
- Health and fitness
Timeline
Nurse Assessor
East Sussex Healthcare NHS Trust
07.2025 - Current
Registered Manager
St. Mathews Morton Centre
04.2024 - 05.2025
Deputy Manager
St.Mathews Moreton Centre
05.2023 - 05.2024
Registered Nurse
East Sussex Healthcare NHS Trust
09.2019 - 04.2023
Health Care Assistant
East Sussex Healthcare NHS Trust
09.2015 - 09.2019
Night Care Assistant
Abbey House
10.2014 - 07.2015
Deputy Manager
St Michaels Rest Home
08.2007 - 10.2014
Senior Health Care Assistant
Barleycroft Care Home Limited
02.2006 - 08.2007
Cardiac Nurse
Hero DMC Heart Institute
02.2000 - 02.2006
Diploma in General Nursing and Midwifery - Nursing
Rajindra Medical College And Hospital Patiala
Leadership and Management - Management
Ability College
A-Levels - Dinanagar, Punjab, India
Shan Devi Arya Mahila College