Gursimran Kaur
Summary
I approach my work with an open mind and a methodical mindset, demonstrating a strong willingness to learn and improve my skills. I understand the significance of meeting targets and take pride in my contributions, thriving both independently and collaboratively. With over 3 years of experience in customer-facing support roles in retail and administration, I also have a background in HR. As a skilled communicator, I excel at cultivating strong client relationships and maintain 100% accuracy in database management.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Swim instructor
Better
London
08.2025 - Current
- Developed customised lesson plans tailored to individual student needs.
- Instructed students in swimming techniques and safety practices in aquatic environments.
- Monitored student progress and provided constructive feedback to enhance skills.
- Facilitated group activities to promote teamwork and social interaction among participants.
HR Recruitment Officer
NHS
Royal Free London
05.2024 - 12.2025
- As a Recruitment Coordinator, I act as the main liaison for recruiting managers and candidates, guaranteeing an outstanding experience while delivering expert recruitment assistance. I oversee the entire recruitment process from job postings to employment offers.
- Offered expert advice on job postings, the selection procedure, employment contracts, and inquiries related to the terms and conditions for medical, nursing, and administrative personnel.
- Executed pre-employment checks for candidates, ensuring compliance with NHS employment check standards.
- Delivered prompt, precise, and high-quality customer-oriented service to candidates and employees joining the organization.
Supervisor
JD
Islington
08.2022 - 04.2024
- As a member of the store's management team, I offered managerial support to sustain and enhance customer service levels within my section. I aided in supervising all staff while upholding the standards of the entire store. Additionally, I engaged in daily managerial processes and utilized specified software.
- Supported colleagues through internal development programs to nurture future talent and career pathways for business growth.
- Delivered financial results that met or exceeded company targets.
- Managed duties and assumed responsibility for the store in the absence of the Store or Department Manager.
Nursery assistant
MTO Nursery
Crouch End
02.2022 - 09.2022
- Managed daily schedules by assisting with routine tasks, including feeding, toilet breaks, rest periods, and maintaining a clean environment for all children.
- Collaborated with nursery nurses to plan and implement age-appropriate educational activities such as play, crafts, and group exercises.
- Observed children's behavior, development, and interactions closely, reporting any concerns or significant observations to senior staff or parents.
- Adhered to health and safety regulations by conducting risk assessments and ensuring a secure environment for children.
- Maintained accurate records of children's activities, progress, and any notable incidents.
Brand Associate
Superdry
Oxford Street
08.2021 - 02.2022
- Organized stock following deliveries.
- Demonstrated effective verbal communication skills.
- Exhibited sensitivity and understanding.
- Utilized initiative.
- Operated various software applications.
- Collaborated effectively within a team.
- Delivered exceptional customer service.
- Applied business knowledge.
- Communicated effectively.
Education
BSc - Psychology
City University of London
City of London 09.2020 - 04.2023
Triple Award - Health and Social Care
St Anne's Catholic Sixth Form
Palmers Green 09.2018 - 09.2020
Skills
- Organisational skills
- Excellent communication skills
- Proficient in Microsoft Office
- Managing worksheets
- Adapt quickly to demands
- Understanding of HR policies
- Proficient in managing reports
- Proficient to manage meetings
- Date entry and formatting
- Proficient to manage admin
Certification
Level 2 Award in Teaching Swimming - STA
Timeline
Swim instructor
Better
08.2025 - Current
HR Recruitment Officer
NHS
05.2024 - 12.2025
Supervisor
JD
08.2022 - 04.2024
Nursery assistant
MTO Nursery
02.2022 - 09.2022
Brand Associate
Superdry
08.2021 - 02.2022
BSc - Psychology
City University of London
09.2020 - 04.2023
Triple Award - Health and Social Care
St Anne's Catholic Sixth Form
09.2018 - 09.2020