Gursharanjit kaur
west london,middlesex
Summary
Detail-oriented and self-motivated individual with keen multitasking abilities. Confident in working independently, using initiative to complete tasks quickly, efficiently and with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Receptionist
mitrehouse hotel
06.2025 - Current
- Greeted visitors warmly, creating a welcoming atmosphere for the organisation.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Met incoming customers with a professional approach, delivering friendly and knowledgeable assistance to enhance their experience.
- Carried out basic day-to-day administrative tasks to support staff needs.
- Provided prompt and informed assistance to guests with various requests.
- Maintained clean reception area to ensure a professional appearance and positive visitor experience.
Food Production Worker
staffline recruitment ltd
08.2024 - 05.2025
- Operated food manufacturing machinery and equipment safely, contributing to production line efficiency.
- Picked and packaged fresh produce following safe food handling regulations, ensuring product quality and safety.
- Picked and packed food energetically, consistently meeting despatch deadlines.
- Wore PPE while adhering to hygiene principles in food production areas.
kitchen porter
stint app
12.2023 - 05.2024
- Prepared dishes for [Number] guests at catering events and during high-volume shifts, ensuring timely service and quality.
- Ensured cleanliness of utensils, dishes and glasses, contributing to efficient kitchen operations and customer satisfaction.
- Maintained high hygiene standards by thoroughly cleaning kitchen areas, enhancing safety and overall kitchen functionality.
Team Member
Gail's Bakery
07.2023 - 11.2023
- Collaborated with team members to deliver outstanding customer service, elevating customer satisfaction levels.
- Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
- Analysed customer feedback to pinpoint improvement areas in service delivery, enhancing customer experience.
- Learned all required tasks quickly to maximise performance and support team objectives.
Education
Master of Science - Msc computer science
University of Bedfordshire
Luton01-2024
Skills
- Customer service
- Customer engagement
- Communication skills
- Team collaboration
- Multitasking ability
- Professional attitude
Languages
English
Upper Intermediate
B2
Training
- Training in security and have both licence door supervisor and CCTV and first aid certificate.
Timeline
Receptionist
mitrehouse hotel
06.2025 - Current
Food Production Worker
staffline recruitment ltd
08.2024 - 05.2025
kitchen porter
stint app
12.2023 - 05.2024
Team Member
Gail's Bakery
07.2023 - 11.2023
Master of Science - Msc computer science
University of Bedfordshire