Gursharan Kaur
Summary
A highly motivated and hardworking student with hands-on experience in managerial administration work through working in a family business. Known for exceptional interpersonal skills and a strong ability to deliver outstanding customer service. Adept at managing multiple responsibilities, fostering positive relationships with customers, and maintaining a professional and approachable demeanour in high-pressure environments. Seeking opportunities to leverage skills and work ethic in a dynamic role while continuing to grow personally and professionally.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Manager/Payroll Administrator
JSK Retail (GLW) Ltd
2017.01 - 2026.06
- Delivered exceptional customer service, ensuring positive experience with local business as well as building strong customer relationships.
- Worked collaboratively with a team of 12 staff members, often coordinating staff schedules and administrative records.
- Worked collaboratively with staff to ensure team members meet daily targets as well as improving store performance.
- Adapted quickly to changing priorities and customer demands in a fast paced working environment.
- Operated electronic point-of-sale (EPOS) systems to process cash, card and digital payments accurately.
- Implemented process improvements to increase efficiency and accuracy.
Teacher
Glasgow Gurdwara
2017.08 - 2023.06
- Planned and delivered engaging weekly lessons tailored to the needs of diverse learners from ages 5-7.
- Fostered a positive and inclusive classroom environment, encouraging collaboration and participation.
- Assessed and evaluated student progress through assessments and feedback in order to support their academic growth.
- Adapted teaching methods and materials to accommodate different learning styles and abilities.
- Managed classroom behaviour effectively, ensuring a productive and respectful learning atmosphere.
- Liaised with school staff and parents to address student needs and maintain open communication.
Hockey Coach
Scottish Ethnic Minority Sports Association (SEMSA)
2016.07 - 2019.07
- Led hockey coaching sessions for young people, introducing fundamental skills and progressing to advanced game strategies.
- Took on a highly responsible role, supervising groups and ensuring the safety, wellbeing, and inclusion of all participants.
- Designed and delivered tailored training plans, adapting methods to suit a wide range of ages and abilities.
- Promoted teamwork, discipline, and resilience, acting as a positive role model both on and off the field.
- Contributed to wider SEMSA summer sports programs, collaborating with coaches across different disciplines to deliver community events.
Education
Business Management And Human Resources Honours - Business Management And Human Resources
University of Stirling
Stirling 2024.09 - 2028.06
High School Diploma -
Woodfarm High School
GlasgowSkills
- Attention to detail
- Effective communication
- Analytical skills
- Cash management
- Employee scheduling
- Business administration
- Operations management
LANGUAGES
English: Fluent
Punjabi: Fluent
Hindi: Upper Intermediate
Personal Information
References
References available upon request.
References
References available upon request.
Timeline
Business Management And Human Resources Honours - Business Management And Human Resources
University of Stirling
2024.09 - 2028.06
Teacher
Glasgow Gurdwara
2017.08 - 2023.06
Manager/Payroll Administrator
JSK Retail (GLW) Ltd
2017.01 - 2026.06
Hockey Coach
Scottish Ethnic Minority Sports Association (SEMSA)
2016.07 - 2019.07
High School Diploma -
Woodfarm High School