Gurpreet Singh
Preston,Lancashire
Websites
Summary
Global Growth Architect with 15+ years of IT and Management experience across the UK & India. Leveraged cutting-edge technologies (AI, Cloud, Agile) to craft data-driven B2B & B2C growth strategies, consistently exceeding expectations (35% B2B ROI increase, 20% B2C website traffic growth).
Overview
16
16
years of professional experience
10
10
years of post-secondary education
1
1
Certificate
Work history
Operations Manager
Exotto
11.2022 - 12.2023
- B2B Growth Architect: Increased ROI by 35% with AI marketing (Ruler, Touchpoint) & streamlined operations (20% efficiency, 15% faster execution). Led global digital marketing team, managing daily client meetings.
- Targeted CEO Lead Generation: Boosted B2B coaching campaign leads by 30% through LinkedIn Sales Navigator segmentation.
- Empowering Tech Stack Expertise: Managed comprehensive marketing & sales tech stack for optimized B2B lead nurturing, content creation, and data-driven strategies.
- Team Leadership & Recognition: Coached & led team leaders, achieving performance targets. Honoured as "Achiever of the Month".
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Worked constructively with sales team generating new business opportunities and supporting company growth.
Project Manager
Alphavima Technologies Inc
10.2021 - 10.2022
- Agile Delivery Expert: Delivered 9+ projects on time & budget using Agile frameworks (Scrum/Kanban). Increased development efficiency by 35% (reduced cycle time).
- Quality Champion: Enhanced software quality with automated testing (30% defect reduction). Collaborated with QA teams for multi-level testing.
- Data-Driven Leader: Developed data-driven marketing strategies utilizing AI tools for clients. Increased website traffic/leads by 40% and exceeded ROI by 25% with multi-channel campaigns.
- Planned staff and resources within business budgets for minimised expenditure.
- Managed contract negotiations between clients, seeking mutually beneficial outcomes.
- Developed and maintained project timescales, providing contingency planning to support timely completion.
Assistant manager
Sonalika Industries (A Unit of ICML)
01.2015 - 10.2021
- Project Delivery Pro: Managed & delivered 17+ projects on time & budget across web (Ruby, Django), mobile (Android/iOS), cloud (AWS, Azure), and APIs. Led a successful high-download mobile app development project (4.5-star rating).
- Technical Expertise: Supported SAP operations (PP, MM, QM, Basis, ABAP), managed IT infrastructure, and assisted with system upgrades.
- ITSM Efficiency Champion: Reduced IT support tickets by 43% through improved ticketing & resolution workflows.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Lead Software Engineer
Miomni
City of London
07.2011 - 12.2014
- Agile Delivery Champion: Led development of Connected TV Apps reaching 1.7M users (Samsung, Panasonic). Developed Smartclip framework (React, Node.js) for 45% faster future app development.
- Technical & User Engagement Leader: Delivered engaging apps (Fishing TV) with 57% higher premium user engagement. Utilized a comprehensive tech stack (HTML5, JavaScript, PHP, MySQL) for high-quality, functional apps.
IT Manager
Web Solutions (London) Ltd
City of London
10.2009 - 06.2011
- Project Leader: Delivered 25+ PHP-MySQL websites & tools, boosting web traffic by 60% through SEO/SEM. Managed a collaborative IT development team.
- Technical & Strategic Leader: Reduced IT costs by 40% while overseeing secure IT infrastructure and formulating IT strategies with senior management.
SAP ABAP Lead
International tractors limited
07.2008 - 09.2009
- WMS Optimization Champion: Increased warehouse picking efficiency by 25% through optimized put-away and picking strategies within the WMS.
- Delivery & Innovation Leader: Led ABAP team to deliver 5 projects on time & budget, fostering a 20% improvement in code quality.
SAP ABAP & HR Audit (Internship)
International tractors limited
01.2008 - 06.2008
- Warehouse Optimization: Implemented Warehouse Management Module (WM) in SAP R/3, reducing inventory discrepancies by 30%. Developed ABAP reports & led web project for warehouse access.
- Strong Technical & Communication Skills: Collaborated with ABAP team, troubleshooted issues, and prepared HR audit data for compliance.
Education
Doctor of Philosophy - PhD - Business Administration and Management
Himalayan University
India 01.2016 - 01.2019
Master of Business Administration (MBA) - Business Administration And Management
University of Sunderland
United Kingdom 01.2009 - 01.2010
Master's Degree, BTEC - NQF Level 7 Advanced Professional Diploma in Management Studies
Edexcel
United Kingdom 01.2008 - 01.2009
Master of Computer Applications (MCA) - Computer Applications
Punjab Technical University
India 01.2005 - 01.2008
Bachelor of Science - Computer Applications
Panjab University
India 01.2003 - 01.2005
Skills
- Operations Management
- Project Management
- Team Management
- Leadership
- Information Technology
- Communication
- Problem-Solving
- Strategic Thinking
- Digital Strategy
- Digital Marketing
- Artificial Intelligence (AI)
- Data Mining
- Data Analysis
Languages
English
Fluent
Punjabi
Native
Hindi
Native
Accomplishments
- Awarded "Achiever of the Month" at Exotto for exceptional performance as Operations Manager.
- Secured 3rd Place in the "Net Savvy" Plasma Contest at Lyallpur Khalsa College.
- Won 1st Place in the "Web Development" Computer Vision Contest at Apeejay Institute.
Certification
- Verified International Academic Qualifications (WES) - Sep 2020 (ensures global recognition of degrees).
- Oracle9i OCP DBA Certified (Aptech) - Strengthens IT & Database Administration expertise.
- SEO Qualified (ChriSEO, UK) - Enhances ability to optimize online visibility.
Affiliations
- Lifelong learner: Committed to continuous learning through online courses and industry publications.
- Team player: Enjoy collaborating with colleagues and participating in professional development workshops.
- Passionate about technology: Continuously explore emerging technologies and their applications.
Timeline
Operations Manager
Exotto
11.2022 - 12.2023
Project Manager
Alphavima Technologies Inc
10.2021 - 10.2022
Doctor of Philosophy - PhD - Business Administration and Management
Himalayan University
01.2016 - 01.2019
Assistant manager
Sonalika Industries (A Unit of ICML)
01.2015 - 10.2021
Lead Software Engineer
Miomni
07.2011 - 12.2014
IT Manager
Web Solutions (London) Ltd
10.2009 - 06.2011
Master of Business Administration (MBA) - Business Administration And Management
University of Sunderland
01.2009 - 01.2010
SAP ABAP Lead
International tractors limited
07.2008 - 09.2009
SAP ABAP & HR Audit (Internship)
International tractors limited
01.2008 - 06.2008
Master's Degree, BTEC - NQF Level 7 Advanced Professional Diploma in Management Studies
Edexcel
01.2008 - 01.2009
Master of Computer Applications (MCA) - Computer Applications
Punjab Technical University
01.2005 - 01.2008
Bachelor of Science - Computer Applications
Panjab University
01.2003 - 01.2005
Availability & Work Authorisation
- Available Immediately
- Authorised to Work without any restrictions
References
References available upon request.
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