Summary
Work history
Education
Skills
Referees
Languages
Generic

Gurpreet Bilkhu

Wolverhampton ,West Midlands

Summary

I’m a positive hardworking individual with previous solid experience in fast-paced warehouse and customer service environments. I am now eager to pursue new employment in IT, leveraging my problem-solving skills, attention to detail, and ability to manage complex tasks efficiently. My previous profession has educated me the importance of precision, time management, and effective communication skills transferable to IT, whether troubleshooting issues, managing systems, or supporting users. I excel at explaining instructions very clearly to individuals with varying technical knowledge, making sure they have a positive experience and they have a better understanding. I am knee on working towards reputation of being quality goods supplier, and I resonate with the companies mission to deliver reliable, efficient, and customer focused service.

Work history

Crew Member

McDonald's
2022.08
  • Alongside my abilities in safety awareness and collaboration skills, I supported other crew members with batching food and taking orders at the till, ensuring that I abided by hygiene procedures, and that all areas were kept as clean as possible.
  • Addressed customer inquiries and needs professionally, and resolved complaints promptly to assure they received a positive experience.

Pick and Packer

Amazon Warehouse
2018.09
  • Ensured items were carefully packaged using the appropriate packaging materials to prevent damage during transit, which I displayed in a timely manner in order to both guarantee customer satisfaction and meet the operation requirements and safety standards of the organisation.
  • Offered support to members of the team with handling and lifting heavy items while following safety protocols to hinder accidents and foster an efficient workflow.

Stocker

PC World
2011.02
  • Displayed high-quality people skills and provided friendly customer service through assisting shoppers with queries about technology, locating products, and addressing their problems and situations, where I demonstrated problem-solving abilities in a timely manner in the face of escalating issues and challenges.
  • Performed stock counts and ensured all items were correctly priced to minimise errors in the day-to-day runnings of the store, including following safety protocols and procedures to ensure safety to all individuals.

Education

Level 2 Diploma - BTEC Information Technology

City of Wolverhampton College
Wolverhampton
2016.09 - 11 2018

Ormiston SWB Academy
Wolverhampton
2008.09 - 7 2014

James Watt College BMET
Birmingham
2024.02 - 3 2024

Skills

  • Creative thinking
  • Food safety standards
  • Collaborative teamwork
  • Effective time management
  • Detail orientation
  • Adaptable learner
  • Information technology
  • Flexible
  • Emotional intelligence
  • Creative writing
  • Design
  • Optimisation
  • Photo editing

Referees

Laila, Khayatti, 0121 377 8535, McDonald's

Languages

English
Proficient
C2
Punjabi
Upper intermediate
B2
Gurpreet Bilkhu