GURJEET SINGH KAUR
Gravesend,KEN
Summary
A results-driven professional with a strong focus on leadership and team management, excelling in decision-making proficiency and operational excellence. Demonstrates expertise in performance management and KPI delivery, alongside process improvement and lean thinking. Skilled in data analysis, shift planning, workforce management, and coaching for employee development. Committed to health & safety compliance and adept at problem-solving in fast-paced environments. Effective communication and stakeholder management are key strengths, with a career goal of driving continuous improvement within dynamic organisations.
Overview
3
3
Languages
4
4
years of post-secondary education
8
8
years of professional experience
Work history
Warehouse operator
Amazon
Dartford, Kent
2022.09 - 2026.08
- 4 years of experience supporting Amazon fulfilment operations in a fast-paced environment.
- Experienced in managing daily workflows, supporting shift operations, and achieving safety, quality, and productivity targets.
- Trained in critical operational processes and supported new associates through coaching and guidance.
- Worked closely with leadership teams to solve operational challenges and improve efficiency.
- Strong understanding of Amazon processes, KPIs, health & safety standards, and continuous improvement.
- Demonstrated ownership, teamwork, problem-solving skills, and the ability to perform under pressure.
Dispatcher
Artisan du chocolat LTD
Ashford, Kent
2021.03 - 2022.08
- Managed shift changeovers smoothly, ensuring continuity in operations.
- Investigated and resolved issues with transport services.
- Despatched personnel and transport vehicles based on current demand and load requirements.
- Oversaw loading and unloading processes, ensuring safe handling of goods.
- Tracked supply chain movements to prevent bottlenecks or delays.
- Tracked and updated delivery statuses, ensuring customer satisfaction.
Restaurant Manager
Thai Restaurant
Malaga
2018.09 - 2020.10
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Developed relationships with suppliers for better inventory management.
- Coordinated events and parties to increase restaurant revenue.
- Trained new team members, enhanced service quality.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
Education
A-Levels - business management
MKNCC GLOBAL SCT LTD
LONDON/UNITED KINGDOM 2024.02 - 2026.02
Bachelor of techonolgy - computer science and engineering(CSE)
GLOBAL INSTITUTE
AMRITSAR/INDIA 2016.04 - 2018.05
Skills
- Leadership and Team Management
- Decision-Making proficiency
- Operational Excellence and Continuous Improvement
- Performance Management and KPI Delivery
- Process Improvement and Lean Thinking
- Data Analysis and Decision Making
- Shift Planning and Workforce Management
- Coaching, Training and Employee Development
- Health & Safety Compliance and Risk Management
- Problem Solving in Fast-Paced Environments
- Communication and Stakeholder Management
LANGUAGES
Hindi - Fluent
Intermediate
English - Fluent
Intermediate
Spanish - Fluent
Intermediate
HOBBIES AND INTERESTS
Enjoy team sports such as football and cricket, which help develop teamwork and communication skills., Passionate about fitness and outdoor activities like hiking and cycling, maintaining physical stamina for demanding work environments., Interested in self-development through reading and learning new technologies, including warehouse and logistics systems.
AWARDS, ACCOMPLISHMENTS, AND HONOURS
Peer Trainer Excellence Award – Recognized for outstanding mentoring and training of new team members in shipping operations, Top Performer Recognition – Consistently exceeded productivity and dispatch targets while ensuring accuracy, Team Achievement Award – Contributed to process improvements that enhanced overall warehouse efficiency
Affiliations
- Problem-solving activities such as puzzles or strategy games
- Learning new skills through online courses
Accomplishments
Contributed to successful delivery of high-volume operational targets under tight deadlines
Recognised for problem-solving and taking ownership of operational challenges
Achieved top performance ratings for productivity and quality standards
Timeline
A-Levels - business management
MKNCC GLOBAL SCT LTD
2024.02 - 2026.02
Warehouse operator
Amazon
2022.09 - 2026.08
Dispatcher
Artisan du chocolat LTD
2021.03 - 2022.08
Restaurant Manager
Thai Restaurant
2018.09 - 2020.10
Bachelor of techonolgy - computer science and engineering(CSE)
GLOBAL INSTITUTE
2016.04 - 2018.05