Gurdeep Kaur
Southall,City of London
Summary
I have completed full time study at Bangor University. I am looking for a job and bring across a variety of skills that can add value to any role. I can provide excellent customer services and am a very quick learner. I have computer and people skills and an ability to deal with customer complaints. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Personal tutor
Self employed
Jalandhar , Punjab,India
07.2017 - 03.2021
- Assessing the gap and needs of individual children
- Making learning plans for individual children and testing their performance
- Communicating and writing their reports on their progress and areas of improvement
- Holding parent’s meetings on children’s progress.
- Taught students important points to prepare for examinations and assessments.
Production worker
Johnson stallbridge laundry
Southall, Ealing
03.2024 - 04.2024
- Kept workspaces clean and organised with regular attention.
- Followed assembly instructions to accurately complete jobs.
- Maintained fast pace and attention to detail to meet productivity targets.
- Strictly followed company safety regulations, eliminating workplace accidents and incidents.
- Sorted, classified and packed products by size and weight, verifying conformance to quality standards.
- Manually sorted and loaded goods.
Customer Service Representative
Singh Brother driving school
02.2023 - 12.2023
- Taking client calls and booking lessons
- Booking tests and communicating this with relevant instructors and planning their schedules
- Taking customer complaints and looking to resolve them
- Keep bookkeeping of the payments received and payment outstanding
- Part of my role is to work as a cashier and reconcile the payments with business bank statements and clients payments.
Office assistant and sales executive
Fateh Electrical
Jalandhar , Punjab, India
05.2020 - 08.2022
- Supported staff with administrative needs for photocopying, faxing and filing.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Organised and maintain office common areas.
- Kept office tidy, organised and stocked with supplies.
- Entered handwritten data into computers for easy retrieval.
- Maintained office files for reliable reference, including electronic and hard copies.
Education
Bachelor of Science - Information Technology
I.K Gujral punjab Technical University
Jalandhar, Punjab 08.2017 - 04.2019
Master of Arts - Business and Marketing
Bangor University
Bangor 01.2023 - 01.2024
Diploma of Higher Education - Computer Engineering
Punjab Technicak University
Chandigarh, Punjab 07.2012 - 05.2015
Skills
- Basic bookkeeping
- Problem solving
- Microsoft full package (Excel, word etc)
- IT skills – C, C, JAVA, HTML
- Excellent ability to work under pressure
- Languages – English, Punjabi, Hindi and Urdu
- Quality Assurance
- Production record-keeping
Custom
Guiding children during their exams and by supporting and helping them succeed had positive impact on children and my leadership skills. The more children passed the more confidence children/parents had in my leadership skills. This inspired others to join my private teaching classes.
Languages
English
Fluent
Hindi
Fluent
Punjabi
Native
Urdu
Fluent
Affiliations
- Reading books
- Travelling
Timeline
Production worker
Johnson stallbridge laundry
03.2024 - 04.2024
Customer Service Representative
Singh Brother driving school
02.2023 - 12.2023
Master of Arts - Business and Marketing
Bangor University
01.2023 - 01.2024
Office assistant and sales executive
Fateh Electrical
05.2020 - 08.2022
Bachelor of Science - Information Technology
I.K Gujral punjab Technical University
08.2017 - 04.2019
Personal tutor
Self employed
07.2017 - 03.2021
Diploma of Higher Education - Computer Engineering
Punjab Technicak University
07.2012 - 05.2015
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