Gulsemin Unver
UNITED KINGDOM
Summary
Resourceful administrative professional with strong experience in office management, customer service and database management. Demonstrates comprehensive knowledge of GDPR and relevant regulations to maintain accurate and compliant records. Creative problem-solver keeps office running smoothly.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Administrator
VERTIV INFRASTRUCTURE
United Kingdom/Sheffield
11.2023 - Current
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Managed purchase orders, ensuring timely delivery and quality control.
- Updated accounting records with new payments, balances and customer information.
- Tracked shipping and delivery times, rectifying delays or issues swiftly.
- Documented purchases, pricing structures and supplier information and produced reports outlining key metrics.
- Coordinated purchasing activities to ensure timely delivery of goods.
- Managing project documentations, spreadsheets and meetings.
- Preparing reports about incoming and outgoing items and stuff
- Creating and checking codes for stocks.
- Data entry for refurbished and replacement items.
- Creating monthly reports for engineering and production departments.
- Contacting and caring customers, solving customer problems.
- Checking the fire alarm system weekly.
Project Administrator
GATEWAY MANAGEMENT LOGISTICS INC
Turkey/Ankara
07.2022 - 07.2023
- Coordinated with external vendors, facilitating smooth operations and timely delivery of resources.
- Collaborated on development of detailed project plans that guided teams towards completion within stipulated timeframes.
- Completed administrative paperwork promptly upon request from senior management ensuring no delays in processes or decisions.
- Reduced downtime with effective scheduling and resourcing.
- Built relationships with stakeholders through outstanding client management skills.
- Testing ongoing tasks and ensuring that everything is on schedule.
- Prepare and deliver project presentations and reports to stakeholders
- Streamlined project delivery process by effectively coordinating key tasks and deadlines.
Deputy Operation Manager
VFS Global
Turkey/Ankara
01.2020 - 07.2022
- Led team meetings for better communication and workflow.
- Collaborated with other departments to integrate operations strategies.
- Conducted personnel performance reviews for career development opportunities.
- Handled customer complaints swiftly, resulting in improved client relations.
- Trained new hires, equipping them with necessary skills and knowledge for their roles.
- Reviewed operational reports regularly, spotting trends and areas of improvement.
- Worked with cross functional teams to monitor and review operational tasks against company benchmarks.
- Investigated and documented operational incidents and quality variance.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
Operation Supervisor
VFS Global
Turkey/Ankara
02.2018 - 01.2020
- Supervised daily operations, increasing overall effectiveness and efficiency.
- Delegated tasks effectively to ensure timely completion of projects.
- Kept detailed records to maintain transparency in operations management.
- Implemented customer feedback systems for improved product and service quality.
- Scheduled routine maintenance checks to prevent equipment breakdowns.
- Prepared operation reports; provided insight into business performance.
Operations Officer
VFS Global
Turkey/Ankara
07.2016 - 02.2018
- Streamlined operations by implementing efficient work processes.
- Oversaw daily operations for smoother workflow.
- Enhanced operational efficiency with systematic procedure implementation.
- Implemented new operation strategies to improve overall productivity.
Education
Bachelor of Business Administration - Econometrics
GAZI UNIVERSITY
Turkey/Ankara 09.2011 - 06.2015
Skills
- Oracle Procurement Cloud
- Bookkeeping
- Invoicing
- Operational support
- Record-keeping
- Operations management
- General office administration
- Administrative procedures
- Logistics coordination
- Order management
- Stock identification
Certification
2023 Micro MBA- İstanbul University,2022
Timeline
Administrator
VERTIV INFRASTRUCTURE
11.2023 - Current
Project Administrator
GATEWAY MANAGEMENT LOGISTICS INC
07.2022 - 07.2023
Deputy Operation Manager
VFS Global
01.2020 - 07.2022
Operation Supervisor
VFS Global
02.2018 - 01.2020
Operations Officer
VFS Global
07.2016 - 02.2018
Bachelor of Business Administration - Econometrics
GAZI UNIVERSITY
09.2011 - 06.2015
2023 Micro MBA- İstanbul University,2022
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