Summary
Overview
Work history
Education
Skills
Accomplishments
References
Timeline
Generic

Gulen Sinem Ulu

London,United Kingdom

Summary

Ambitious, driven, and bilingual (Turkish & English) professional with strong administrative, teaching, and support experience, now seeking to build a career in insurance through the Coversure London East Apprenticeship. My background as a senior/key support worker has given me excellent organisational and team-support skills, while my experience providing face-to-face, one-to-one TEFL tuition has strengthened my communication and cultural awareness. Alongside freelance interpreting and translation, these roles highlight my ability to work with people, adapt quickly, and handle responsibility with professionalism. I am eager to learn, gain industry-recognised qualifications, and grow within a supportive organisation that invests in its people.

Overview

23
23
years of professional experience
6
6
years of post-secondary education

Work history

Senior/Key Support Worker (Admin & Team Support)

CENTRE404
London
10.2005 - 09.2025
  • Managed administrative tasks including records, reports, and scheduling.
  • Supported colleagues by providing guidance and resolving issues to ensure smooth team operations.
  • Liaised with clients and external professionals, demonstrating strong organisational and communication skills.
  • Built resilience and adaptability in a high-responsibility role.

TEFL Tutor (Paid & Voluntary), LSA,TA

Private Tuition & Community Support/Schools
London
09.2013 - 06.2024
  • Delivered face-to-face, one-to-one English tuition for Turkish speakers, tailoring lessons to individual needs.
  • Provided flexible support on an as-needed basis, helping learners improve communication and confidence.
  • Volunteered within the community to promote language development and inclusion.
  • Developed strong interpersonal, teaching, and cross-cultural communication skills.

Interpreter & Translator (Turkish–English)

Freelance/Centre404
London
11.2006 - 09.2025
  • Provided accurate, professional translation and interpretation across community and workplace settings.
  • Adapted language to different audiences while maintaining confidentiality and cultural sensitivity.

Sales and customer service representative

Harveys Furniture
London
08.2002 - 09.2005
  • Assisted customers, resolved queries, and delivered positive service experiences.
  • Worked as part of a team to achieve goals under pressure.

Education

Bachelor of Science - Sociology and Media Studies

The City University
London
09.2002 - 06.2006

A-Levels - Turkish language, English Language and Literature, Media Studies, Geography,

City and Islington College
London
09.1998 - 06.2000

Skills

  • Bilingual: fluent in Turkish and English
  • Strong administrative and organisational skills
  • Excellent communication and interpersonal ability
  • Experience in teaching
  • Experience in interpreting
  • Experience in translation
  • Proactive
  • Motivated
  • Adaptable in fast-paced environments
  • Team player
  • Problem-solving
  • Customer-focused approach

Accomplishments

  • Developed strong cross-cultural communication skills through interpreting, teaching, and support work.
  • Achieved Sales Excellence Award (Harvey’s Furniture, 2004-2005).
  • Committed to continuous learning and professional growth.
  • Keen interest in finance, business, and risk management, with a focus on building a career in the insurance sector.



References

Available upon request

Timeline

TEFL Tutor (Paid & Voluntary), LSA,TA

Private Tuition & Community Support/Schools
09.2013 - 06.2024

Interpreter & Translator (Turkish–English)

Freelance/Centre404
11.2006 - 09.2025

Senior/Key Support Worker (Admin & Team Support)

CENTRE404
10.2005 - 09.2025

Bachelor of Science - Sociology and Media Studies

The City University
09.2002 - 06.2006

Sales and customer service representative

Harveys Furniture
08.2002 - 09.2005

A-Levels - Turkish language, English Language and Literature, Media Studies, Geography,

City and Islington College
09.1998 - 06.2000
Gulen Sinem Ulu