Gulen Sinem Ulu
London,United Kingdom
Summary
Ambitious, driven, and bilingual (Turkish & English) professional with strong administrative, teaching, and support experience, now seeking to build a career in insurance through the Coversure London East Apprenticeship. My background as a senior/key support worker has given me excellent organisational and team-support skills, while my experience providing face-to-face, one-to-one TEFL tuition has strengthened my communication and cultural awareness. Alongside freelance interpreting and translation, these roles highlight my ability to work with people, adapt quickly, and handle responsibility with professionalism. I am eager to learn, gain industry-recognised qualifications, and grow within a supportive organisation that invests in its people.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
Work history
Senior/Key Support Worker (Admin & Team Support)
CENTRE404
London
2005.10 - 2025.09
- Managed administrative tasks including records, reports, and scheduling.
- Supported colleagues by providing guidance and resolving issues to ensure smooth team operations.
- Liaised with clients and external professionals, demonstrating strong organisational and communication skills.
- Built resilience and adaptability in a high-responsibility role.
TEFL Tutor (Paid & Voluntary), LSA,TA
Private Tuition & Community Support/Schools
London
2013.09 - 2024.06
- Delivered face-to-face, one-to-one English tuition for Turkish speakers, tailoring lessons to individual needs.
- Provided flexible support on an as-needed basis, helping learners improve communication and confidence.
- Volunteered within the community to promote language development and inclusion.
- Developed strong interpersonal, teaching, and cross-cultural communication skills.
Interpreter & Translator (Turkish–English)
Freelance/Centre404
London
2006.11 - 2025.09
- Provided accurate, professional translation and interpretation across community and workplace settings.
- Adapted language to different audiences while maintaining confidentiality and cultural sensitivity.
Sales and customer service representative
Harveys Furniture
London
2002.08 - 2005.09
- Assisted customers, resolved queries, and delivered positive service experiences.
- Worked as part of a team to achieve goals under pressure.
Education
Bachelor of Science - Sociology and Media Studies
The City University
London 2002.09 - 2006.06
A-Levels - Turkish language, English Language and Literature, Media Studies, Geography,
City and Islington College
London 1998.09 - 2000.06
Skills
- Bilingual: fluent in Turkish and English
- Strong administrative and organisational skills
- Excellent communication and interpersonal ability
- Experience in teaching
- Experience in interpreting
- Experience in translation
- Proactive
- Motivated
- Adaptable in fast-paced environments
- Team player
- Problem-solving
- Customer-focused approach
Accomplishments
- Developed strong cross-cultural communication skills through interpreting, teaching, and support work.
- Achieved Sales Excellence Award (Harvey’s Furniture, 2004-2005).
- Committed to continuous learning and professional growth.
- Keen interest in finance, business, and risk management, with a focus on building a career in the insurance sector.
References
Available upon request
Timeline
TEFL Tutor (Paid & Voluntary), LSA,TA
Private Tuition & Community Support/Schools
2013.09 - 2024.06
Interpreter & Translator (Turkish–English)
Freelance/Centre404
2006.11 - 2025.09
Senior/Key Support Worker (Admin & Team Support)
CENTRE404
2005.10 - 2025.09
Bachelor of Science - Sociology and Media Studies
The City University
2002.09 - 2006.06
Sales and customer service representative
Harveys Furniture
2002.08 - 2005.09
A-Levels - Turkish language, English Language and Literature, Media Studies, Geography,
City and Islington College
1998.09 - 2000.06