GUIOMAR VIEIRA
London
Summary
Dynamic professional with expertise in communication and organizational skills. Proven ability to identify solutions and leverage analytical knowledge to drive results. Skilled in multitasking, facilitating group discussions, and managing projects effectively.
Overview
5
5
years of professional experience
Work history
Sales Associate
Chimera Recruitment
London
2023.11 - 2026.04
- I work temporarily at the agency for Chimera Recruitment, mainly at Harrods. At Harrods I've worked with the following brands: Food halls, Tom Ford Mens Grooming, Malone Souliers, Signature and Beautyhall.
- Consistently arrived at work on time and ready to start immediately.
- Kept appropriate stock levels to match expected demand.
- Increased customer satisfaction by resolving issues.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Delivered exceptional customer service by proactively listening to concerns and answering queries.
Cafe Assistant
Benugo
London, Greater London
2025.07 - 2025.09
- Ensured consistent quality of food and drinks served, enhancing customer loyalty.
- Handled customer complaints efficiently, preserving brand reputation.
- Enhanced cafe atmosphere with attention to cleanliness and decoration details.
- Followed health safety regulations meticulously, maintaining an immaculate work environment.
- Handled money transactions accurately, reducing discrepancies at the end of shifts.
- Fulfilled all duties as assigned during peak hours for effective operation of the café.
Sales Associate
Selfridges (Through Dweet)
London
2024.10 - 2025.01
- I worked as a temporary sales associate at Selfridges through an agency called Dweet.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
- Fostered a positive shopping environment by greeting customers warmly upon entry.
- Processed sales transactions quickly and accurately, utilizing POS systems for efficiency.
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
- Managed stock levels on shop floor, ensuring availability of sizes and popular items.
- Managed the processing of clothing returns and exchanges on POS System.
Retail Sales Associate
Fortnum and Mason
Mayfair, London
2021.09 - 2023.10
- Maintained display and organization and department based on visual merchandising guidelines.
- Operated cash registers with accuracy and processed cash and card transactions.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Maintained orderly store to provide customers with pleasant shopping experience.
Education
Bachelor of Science - Human Resource Management
University of West London
City of london 09/2023 - 05/2026
BTEC - Animal Management
City and Islington College
London 09/2016 - 07/2018
A-Levels - Spanish
William Morris Sixth Form
London 09/2015 - 06/2016
GCSEs - English, Maths, Science, History, Languages
ARK Elvin Academy
London 10/2010 - 07/2015
Skills
- Time management
- Customer service
- Team collaboration
- Product expertise
- Attention to detail
- Problem solving
- Interpersonal communication
- Multitasking and prioritization
- Organizational reliability
LANGUAGES
Portuguese
Spanish
English
Timeline
Cafe Assistant
Benugo
2025.07 - 2025.09
Sales Associate
Selfridges (Through Dweet)
2024.10 - 2025.01
Sales Associate
Chimera Recruitment
2023.11 - 2026.04
Retail Sales Associate
Fortnum and Mason
2021.09 - 2023.10
Bachelor of Science - Human Resource Management
University of West London
09/2023 - 05/2026
BTEC - Animal Management
City and Islington College
09/2016 - 07/2018
A-Levels - Spanish
William Morris Sixth Form
09/2015 - 06/2016
GCSEs - English, Maths, Science, History, Languages
ARK Elvin Academy
10/2010 - 07/2015