Summary
Overview
Work History
Education
Skills
EXTRACURRICULAR ACTIVITIES
Software
Interests
OTHERS
Timeline
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Guhendran Mahendran

Inventory & Dispatch Specialist

Summary

Dynamic logistics and dispatch specialist with a proven track record in inventory control, order fulfillment, and warehouse operations within high-volume retail environments. Expertise in optimizing dispatch processes, mitigating stock shortages, and enhancing delivery accuracy through strategic process improvements and effective team collaboration. Proficient in managing supplier relationships to ensure consistent inventory availability, timely restocking, and efficient dispatch operations. Committed to leveraging operational acumen and system proficiency to drive efficiency and elevate performance in logistics or supply chain roles.

Overview

8
8
years of professional experience
1
1
Language

Work History

Customer Fulfillment Associate

Tesco Distribution Centre
10.2024 - Current
  • Followed company standards and responded accurately to customer requests
  • Gained deep knowledge of product inventory to assist with merchandise enquiries
  • Packed orders efficiently to minimise damage and ensure smooth dispatch
  • Monitored high-priority orders and ensured timely dispatch, helping meet tight delivery SLAs and boosting performance metrics
  • Collaborated with team leads to improve dispatch flow during peak hours, resulting in smoother operations and reduced bottlenecks

Stock Supervisor

Anglo Asian Cash and Carry
05.2023 - 09.2024
  • Supervised stock levels and maintained accurate inventory records
  • Coordinated supplier relationships and managed stock replenishment
  • Created a buffer system and onboarded a backup supplier to prevent inventory shortages during delays
  • Digitised stock tracking by inputting all inventory into the till system, enabling automated low-stock alerts
  • Trained junior staff on stock rotation and handling procedures, enhancing team efficiency and reducing waste

Customer Service Assistant (Part-Time)

Shell Petrol Station
12.2022 - 04.2023
  • Assisted customers with transactions and enquiries
  • Managed POS operations and improved payment efficiency
  • Developed a quick-reference POS guide that reduced customer wait times during peak hours

Photographer and Editor

ShotOne Studios
08.2020 - 07.2022
  • Captured and edited high-quality images for weddings and magazine features
  • Conducted client consultations and styled scenes to meet creative briefs
  • Maintained professionalism during technical failures, delivering quality results under pressure
  • Built a network of collaborators including stylists and makeup artists for seamless project execution
  • Managed post-production workflows using Adobe Lightroom and Photoshop, ensuring timely delivery of high-quality images

Documentation Process (Intern)

Triway Container Freight Station
04.2019 - 05.2019
  • Handled documentation processes for freight shipments.
  • Ensured accuracy and compliance with shipping regulations.
  • Discovered a repeated discrepancy in cargo labeling that led to customs clearance delays. Flagged the issue to supervisors, helped update the documentation protocol, and reduced processing time for future shipments.

Marketing Executive (Intern)

Triway Forwarders
05.2017 - 06.2017
  • Assisted senior officers in client meetings to secure shipment orders.
  • Supported marketing campaigns and client relationship management.
  • Collaborated with marketing teams to produce effective campaign materials, increasing consumer engagement.
  • Utilised Adobe Creative Suite to create compelling visual content, meeting tight deadlines with efficiency.
  • Prepared and shared design drafts, sketches and layouts to communicate initial progress.
  • Understood functional requirements and adapted design work accordingly.

Education

Master of Arts - Graphic Design

University For The Creative Arts
Farnham, United Kingdom
04.2001 -

MBA - Logistics And Supply Chain Management

Dr. M.G.R. Educational And Research Institute
CHENNAI, INDIA
04.2001 -

Bachelor of Commerce - Commerce

SRM Institute of Science And Technology
CHENNAI, INDIA
04.2001 -

Skills

    Inventory management

    Dispatch coordination and time management

    Safety compliance in warehouse operations

    Customer service expertise

    Documentation accuracy and process improvement

    Team collaboration in fast-paced environments

    Event photography and photo editing (Lightroom, Photoshop,Illustrator)

    Optimized packaging processes

EXTRACURRICULAR ACTIVITIES

Regular Blood Donor – Tamil Nadu State AIDS Control Society, Tamil Nadu State Blood Transfusion Council, Rotary Club of Chennai, and Maatram Educational & Charitable Trust, 2017, Present, Donated blood multiple times through certified blood donation camps organized by leading state and non-profit organizations., Participated in awareness initiatives to promote voluntary blood donation in communities and educational institutions., Recognized for consistent and reliable participation in health-focused outreach programs.

Software

Adobe Photoshop

Adobe Illustrator

Adobe Indesign

Microsoft Excel

Microsoft Power Bi

SQL

Interests

Storytelling and minimalist design

Photography and creative editing

Travel planning

OTHERS

  • Language: English, Tamil
  • Graphic Designer course with Web D School (2022)
  • Workshop Participation : Participated in the Workshop on Recent Trends in the Stock Market, 2018
  • Event Contribution: Contributed towards the successful execution of Ed Bazaar, 2018
  • Event contribution: Served as a committee member for Commex Symposium 2017, a national-level academic meet

Timeline

Customer Fulfillment Associate

Tesco Distribution Centre
10.2024 - Current

Stock Supervisor

Anglo Asian Cash and Carry
05.2023 - 09.2024

Customer Service Assistant (Part-Time)

Shell Petrol Station
12.2022 - 04.2023

Photographer and Editor

ShotOne Studios
08.2020 - 07.2022

Documentation Process (Intern)

Triway Container Freight Station
04.2019 - 05.2019

Marketing Executive (Intern)

Triway Forwarders
05.2017 - 06.2017

Master of Arts - Graphic Design

University For The Creative Arts
04.2001 -

MBA - Logistics And Supply Chain Management

Dr. M.G.R. Educational And Research Institute
04.2001 -

Bachelor of Commerce - Commerce

SRM Institute of Science And Technology
04.2001 -
Guhendran MahendranInventory & Dispatch Specialist