Gugulethu Z Mahlangu
Middlesbrough,United Kingdom
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals. An organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Offering engaging and pleasant personality with expertise building customer relationships.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Telecoms Technician
Eagletech Solutions
Pretoria east, South Africa
2021.01 - 2021.12
- Upgraded and expanded existing network infrastructures to improve customer connectivity.
- Laid underground cables according to specifications, achieving quality and safety standards.
- Installed Optical Network Terminals to configuration specifications for good functionality.
- Adhered to industry regulations to maintain compliant health and safety practices.
- Offered customers product and service options to best meet their needs, increasing sales.
- Educated customers on device and system operation and features to maximise use.
Telecoms Technician
Substan Holdings
Gaborone, Botswana
2018.01 - 2019.01
- Upgraded and expanded existing network infrastructures to improve customer connectivity.
- Laid underground cables according to specifications, achieving quality and safety standards.
- Drove company vehicles responsibly to best maintain company image and uphold safety compliance.
- Prepared reports, recorded survey findings and effectively communicated technical information to both technical and non-technical stakeholders.
Education
Certificate - Salesforce Administrator
Online
Certificate - Data Analysis
University of Cape Town
South Africa 2021.04 - 2021.06
Diploma - Telecommunications Engineering
Telone Centre for Learning
Harare, Zimbabwe 2015.01 - 2017.10
Skills
- Networking and troubleshooting to ensure smooth network operations and resolve technical issues efficiently
- Telecommunications systems installations
- Documentation and reporting: tracking work activities and maintaining records
- Excellent communication skills including collaboration and teamwork
- Safety and compliance
- Statistical knowledge: a solid understanding of statistical concepts and techniques including descriptive and inferential statistics and data sampling methods
- Flexibility and adaptability
- Data Visualization
- Customer relationship management knowledge
Languages
English
Fluent
Timeline
Certificate - Data Analysis
University of Cape Town
2021.04 - 2021.06
Telecoms Technician
Eagletech Solutions
2021.01 - 2021.12
Telecoms Technician
Substan Holdings
2018.01 - 2019.01
Diploma - Telecommunications Engineering
Telone Centre for Learning
2015.01 - 2017.10
Certificate - Salesforce Administrator
Online