G S Priya Dhivakaran
London,Surrey
Summary
Accomplished Senior HR Associate with extensive experience in HR operations across financial services, professional services, and IT sectors. Demonstrates expertise in managing the full employee lifecycle, including onboarding, payroll administration, and benefits management. Proven track record of enhancing HR processes through automation and digital tools such as NetSuite, Workday, and ServiceNow. Adept at navigating UK employment law and EMEA regulations to ensure compliance. Strong skills in stakeholder communication and coordination, with a focus on delivering high-quality service aligned with SLAs. Career goal: to leverage HRIS management skills to drive strategic HR initiatives that enhance organisational efficiency.
Overview
17
17
years of professional experience
Work History
Senior HR Associate
S&W Partners Services Limited(Evelyn Partners Ltd)
London
2023.07 - 2025.11
- Managed the full employee lifecycle, including onboarding, day-to-day HR operations, and offboarding, ensuring smooth and compliant employee transitions.
- Served as the first point of contact for HR and technical queries, providing timely resolutions to employee and manager requests with a strong focus on service quality and SLAs.
- Managed onboarding activities end-to-end, including preparing offer letters, contracts, background checks, and right-to-work verification.
- Demonstrated strong ownership in managing HRIS (NetSuite) data, ensuring all employee records were accurate, up to date, and fully compliant.
- Managed high-volume HR support for over 2,000 employees, prioritising requests and delivering timely, accurate resolutions.
- Provided first-line support for HR systems such as NetSuite and DocuSign, troubleshooting issues and guiding users through processes.
- Prepared, issued, and maintained employment contracts using Juro for new hires, internal transfers, salary changes, and flexible working arrangements, ensuring all documentation was accurately filed.
- Coordinated the preparation and submission of accurate monthly payroll data for UK and Ireland populations, working closely with Payroll to meet deadlines.
- Collaborated closely with HR Business Partners, Talent Acquisition, Payroll, IT Services, Facilities, Compliance, Legal, and other teams to ensure a smooth and consistent employee experience.
- Identified opportunities to improve and streamline HR processes, contributing to automation initiatives, and more efficient workflows.
- Administered family leave processes, including maternity, paternity, and parental leave, in line with UK employment policies.
- Led HRIS data clean-up activities in NetSuite to improve data integrity and support accurate monthly reporting to the leadership team.
- Managed and resolved employee queries via ServiceNow, ensuring timely, policy-aligned responses in accordance with SLAs.
- Supported continuous improvement by participating in system testing and enhancements, helping to modernise HR operations.
- Adapted quickly to changing priorities in a fast-paced environment, taking ownership of tasks and resolving issues proactively.
- Acted as a subject matter expert in employee benefits administration, including risk benefit claims, childcare vouchers, Cycle to Work scheme, season ticket loans, eye care vouchers, and long-service awards.
EMEA HR Solutions - Analyst
Morgan Stanley
London
2022.06 - 2023.04
- Played a key role in HR process re-engineering, supporting the automation of onboarding within Olee System to streamline operations and improve efficiency.
- Supported HRBPs and HR stakeholders by managing employee queries, and contributing to effective HR service delivery.
- Coordinated end-to-end employee lifecycle administration, including onboarding, role changes, and offboarding, ensuring accurate documentation and compliance.
- Prepared and issued FCA regulatory references within SLA, ensuring full compliance with regulatory, audit, and other requirements.
- Managed education assistance and professional qualification applications, providing guidance, and resolving related employee queries.
- Coordinated ACCA exam bookings via the exchange portal and liaised with employees to ensure smooth scheduling and communication.
- Provided guidance on professional qualifications, and responded to employee queries in a timely and accurate manner.
- Processed vendor invoices through SMAART Web, ensuring timely approvals and follow-ups for payment processing.
- Updated SMCR certification data in Workday based on email instructions and maintained proper documentation in HRDMS.
- Processed payroll inputs in Workday, ensuring accuracy and timely submission for payroll cycles.
- Provided internal and external employment references in line with regulatory guidelines and company policies.
- Updated employee personal data in Workday for new starters and conducted quarterly audits against screening checklists to ensure data accuracy and compliance.
HR Assistant
Amazon
London
2021.10 - 2022.01
- Managed the conversion process across UK Amazon Delivery Stations, converting associates from temporary to permanent roles.
- Conducted Right to Work (RTW) checks for UK, EU, and non-EU employees, ensuring full compliance with immigration requirements.
- Initiated and tracked background checks via Salesforce, ensuring timely completion of onboarding compliance checks.
- Managed weekly absence reporting, including capturing absence reasons, and maintaining accurate absence records.
- Collaborated with site HRAs to coordinate absence reporting, COVID case management, and pending RTW documentation.
- Provided first-line HR system support using HR tools and applications, ensuring accurate data entry, updates, and issue resolution.
- Supported HR systems and digital tools by maintaining employee records, and assisting with process updates across platforms.
- Contributed to process improvements by identifying manual tasks and supporting more efficient ways of working.
- Supported payroll and benefits-related processes through accurate employee data updates and coordination with HR teams.
- Managed the SIM ticketing system by reassigning and resolving queries in line with service standards.
HR Generalist
UnifiedRing Limited
London
2021.06 - 2021.08
- Managed end-to-end recruitment lifecycle for IT and SaaS roles, sourcing candidates through multiple job portals, and talent channels.
- Supported IT recruitment for a cloud-based SaaS product company, ensuring the timely hiring of suitable candidates.
- Handled onboarding and offboarding processes, including contracts, offers, documentation, and induction.
- Managed HRIS updates, processed employee change requests, and provided training to new joiners and managers on HR systems.
- Supported payroll processing and managed employee queries in coordination with third-party HR and payroll providers.
- Maintained strong working relationships with external HR vendors to ensure smooth payroll and HR operations.
- Handled employee relations cases, including grievances, performance issues, misconduct, and disciplinary actions.
- Supported HR administration, including employee records, ID checks, DBS verification, and staff documentation management.
- Coordinated company induction processes, ensuring accurate employee onboarding and compliance documentation.
- Managed staff absenteeism records, maintained training matrices, and coordinated internal and external training sessions.
- Supported HR compliance activities, including the maintenance of the staff handbook, and health and safety documentation.
- Provided ad-hoc support to Talent Acquisition and wider HR operational requirements.
Senior Executive -HR
Vibgyor Group of schools
Bengaluru
2018.12 - 2020.01
- Handling onboarding, creating bank accounts, and processing monthly payroll for over 400 teaching and non-teaching staff.
- Technical tools used to fulfil the job include an HCM tool, namely HR Mantra, and extensive usage of MS Excel operations, such as Pivot tables, VLOOKUP, etc.
- Also managing daily attendance, biometric discipline on a daily basis, handling manpower count, and assisting in the recruitment process.
- Actively involved in the separation process, such as exit interviews, initiating the full and final settlement through HR software, along with calculating leave encashment, gratuity, and other payments.
- Also handled the education board affiliation process and inspection, which involved communication and coordination with government representatives and officers.
- Maintained a professional environment between the staff, and handled employee grievances.
Instructor (Process Guide)
Amazon UK Services Ltd
Leicester
2017.06 - 2018.01
- Onboarding and Training of warehouse operator for the first 3days in sorting and scanning procedures.
- Training new starter on health & safety inside the warehouse.
- Decanting of the products from the supplier to totes or cages, then move towards shipment for customers.
Senior Executive -HR
Polaris Financial Technology Ltd
Chennai
2010.04 - 2014.06
- Handling End to End employee Lifecycle, Onboarding, Payroll set up, Monthly payroll, and Exit processing steps for one of India's reputed IT and ITES company.
- Actively involved in hiring fresher and Lateral hiring process for various levels and various roles & responsibilities.
- Maintaining accurate employee database, screening attendance and leave management on daily bases.
- Organizing employee Induction and Training & Development.
- Performing Exit formalities such as, exit interview and sharing the feedback to the concern department, processing Full & Final settlement, Gratuity pay-out process, Leave encashment.
HR Admin
Anicine Pvt Ltd
Chennai
2009.05 - 2010.04
- I started my professional career with this upcoming media company and my role required performing receptionist role, office administrative and HR activities.
- Act as single point of contact for customers, answering/handling queries, both face to face and over the telephone.
- My job required constant communication with external vendors and suppliers.
- Maintaining, Recording Attendance, Leave Management and conducting employee Engagement activity.
Education
CIPD Level 5 - Associate Diploma - People Management
ICS
London2026-04
Master's - Business Management in Human Resource and Marketing
Institute of Chartered Financial Analysts of India
Chennai, India2009-01
Bachelor of Commerce - Accountancy
Women's Christian College
Chennai, India2007-01
Skills
- HR Operations in FS, Professional Services & IT
- UK Employment Law
- EMEA experience
- Employee Lifecycle Management
- Payroll Administration
- Benefits Administration
- Digital HR Operations
- Work flow management
- Employee onboarding
- Stakeholder communication and coordination
- HR Documentation
- Employee Record Management
- Microsoft Office
- Google Workspace
- Adobe Acrobat
- DocuSign
- Office equipment handling
- AI Tools
- Automation Tools
- ChatGPT
- Microsoft Copilot
- Google Gemini
- Sales Force
- Bamboo HR
- PeopleSoft
- NetSuite
- Workday
- ServiceNow
- HRIS management
References
Available upon request.
Hobbies and interests
- Enjoy playing badminton and practicing Indian dance, which help me stay active and maintain creativity and discipline.
Timeline
Senior HR Associate
S&W Partners Services Limited(Evelyn Partners Ltd)
2023.07 - 2025.11
EMEA HR Solutions - Analyst
Morgan Stanley
2022.06 - 2023.04
HR Assistant
Amazon
2021.10 - 2022.01
HR Generalist
UnifiedRing Limited
2021.06 - 2021.08
Senior Executive -HR
Vibgyor Group of schools
2018.12 - 2020.01
Instructor (Process Guide)
Amazon UK Services Ltd
2017.06 - 2018.01
Senior Executive -HR
Polaris Financial Technology Ltd
2010.04 - 2014.06
HR Admin
Anicine Pvt Ltd
2009.05 - 2010.04
CIPD Level 5 - Associate Diploma - People Management
ICS
Master's - Business Management in Human Resource and Marketing
Institute of Chartered Financial Analysts of India
Bachelor of Commerce - Accountancy
Women's Christian College