Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Gresa Krasniqi

Reading,West Berkshire

Summary

Energetic team player with experience in customer service and food preparation. Ensures smooth operations through strong communication skills and attention to detail. Committed to providing positive customer experience and maintaining high standards of cleanliness and safety.

Experienced [Type] Team Member bringing [Number] years of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments.

Offering strong interpersonal and communication skills with experience in customer service and teamwork. Knowledgeable about maintaining positive attitude and delivering high-quality service in fast-paced environments. Ready to use and develop problem-solving, time management, and collaboration skills in [Desired Position] role.

Overview

5
5
years of professional experience

Work history

Barista

Bodrum Corner Caffe
Reading, United Kingdom
2026.04 - Current
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Implemented hygiene standards throughout café premises for public health safety compliance.
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.

Crew member - Drive thru

Mc donalds
Weissenburg, Germany
2024.06 - 2024.09
  • Offered menu recommendations based on customer preferences improving their dining experience.
  • Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.

Retail assistant

Grönegau Nord
Melle, Germany
2023.03 - 2023.05
  • Provided coverage during peak times to manage customer flow effectively.
  • Delivered excellent customer service by answering queries and providing product information.

Barista

Saray sweets
Gjilan, Kosovo
2021.06 - 2022.12
  • Managed high volume orders during peak hours maintaining quality of service.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.
  • Trained new staff members on café operations, fostering teamwork and consistency.

Education

Diploma of Higher Education - Natural sciences

“Shmlm.Sejdi Kryeziu”
Gjilan(Kosovo)
09/2011 - 06/2014

Bachelor of Science - Natural science

“Hasan Prishtina”
Prishtine(Kosovo)
10/2021 - 08/2024

Skills

  • Team player
  • Customer Service
  • Food preparation
  • Menu memorisation
  • Order processing

Languages

English
Intermediate
German
Elementary
Turkish
Intermediate

Timeline

Barista

Bodrum Corner Caffe
2026.04 - Current

Crew member - Drive thru

Mc donalds
2024.06 - 2024.09

Retail assistant

Grönegau Nord
2023.03 - 2023.05

Barista

Saray sweets
2021.06 - 2022.12

Diploma of Higher Education - Natural sciences

“Shmlm.Sejdi Kryeziu”
09/2011 - 06/2014

Bachelor of Science - Natural science

“Hasan Prishtina”
10/2021 - 08/2024
Gresa Krasniqi