Gremy Gupta
London,United Kingdom
Summary
Experienced Corporate Actions Specialist with 6+ years in managing end-to-end processing of mandatory and voluntary events. Skilled in event scrubbing, exception resolution, and client collaboration, with a focus on accuracy, compliance, and operational efficiency. Proven ability to drive process improvements and ensure seamless service delivery across global markets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Volunteer
Barts Health NHS Trust, Royal London Hospital
London
09.2024 - Current
- Used strong interpersonal communication skills to convey information to others.
- Utilized advanced Excel skills to maintain and analyse critical data, ensuring accuracy, efficiency, and compliance with organizational standards.
- Designed and implemented streamlined processes for tracking activities and generating reports, contributing to operational efficiency and effective decision-making.
- Collaborated with diverse teams to address operational challenges and improve workflows, demonstrating strong teamwork and problem-solving capabilities.
- Conducted regular checks to ensure data integrity, adhering to quality control measures and established protocols.
- Gained experience in handling sensitive and high-priority data in a fast-paced environment, showcasing adaptability and attention to detail.
Intern Business development
IBT NW Publication LTD
London, United Kingdom
02.2024 - 05.2024
- Acted as a first point of contact for client inquiries, effectively directing communication to relevant team members.
- Maintained records and trackers, ensuring accurate documentation and reporting of team performance and activities.
- Utilized Microsoft Office tools to create presentations and reports, enhancing overall team communication and effectiveness.
- Supervise and support a team of 5 individuals, assisting them with their KPIs and performance goals
- Maintain attendance records and trackers for the team, providing regular updates to the Manager
- Cultivate and maintain strong relationships with clients, ensuring clear communication and understanding of their evolving needs
- Track business development activities, analyze sales pipelines, and provide actionable insights to drive informed decision-making
- Oversee the reporting and analytics process, guiding team in data analysis and interpretation to drive business growth
Team Developer- APAC Asset Servicing- CA
Bank of America
Gurugram, India
03.2021 - 09.2022
- Processed mandatory and voluntary corporate actions (e.g., dividends, stock splits, mergers, rights issues) across multiple markets, adhering to established quality control measures and timelines.
- Processing payments to clients through MT599 for KRW and TWD currency.
- Ensure to reconcile CAID, SWIFT MT564 & MT566 as received from global custodians versus customer positions held at back-office systems.
- Interpreted and monitored corporate action events, including scrubbing announcements and resolving discrepancies with custodians, registrars, and sub-custodians.
- Responded to inquiries from internal teams, brokers, investment managers, and clients, ensuring accurate and timely communication of corporate action details.
- Conducted thorough research and analysis to resolve operational issues and ensure compliance with organizational standards.
- Collaborated with cross-functional teams to improve operational workflows and ensure seamless corporate action processing.
- Maintained expertise in utilizing corporate actions systems and tools, ensuring data integrity and operational accuracy.
- Ensured adherence to regulatory guidelines and quality control procedures, maintaining high accuracy in event processing.
- Improved accuracy in corporate action event processing by implementing enhanced quality control measures, reducing errors by 99%.
- Successfully managed high-volume event processing during peak periods, ensuring 100% compliance with SLAs.
- Proactively resolved complex client and custodian issues, contributing to increased client satisfaction scores.
- Reconciled cash and stock accounts between different entities.
- Reviewed and monitored processes completed by team members, responsible for any discrepancies.
Process Specialist- Income collection and Tax - CA
Infosys BPM Private Ltd
Gurugram, India
07.2016 - 03.2021
- Verified daily Tax Reclaim PSD and TLM report
- Ensured payment matches with the client's book for both US and International payments.
- Handling cash proceeds of Corporate Actions event (Mandatory, voluntary and Mandatory with options).
- Handled special cases of repair and high-value tax reclaim payments
- Assigned in-scope items in TLM and PSD reports to the team
- Contacted clients and sub-custodians to resolve discrepancies
- Conducted daily end-of-day calls with offshore teams
- Identify opportunities for process improvement and implement changes to enhance efficiency
- Ensure knowledge transfer within the team and document best practices
- Knowledge transfer to new associates.
- Looking after US and International Income collections for processing of payments (dividends and coupons) to ensure it matches with client’s books.
- Posting journal so that cash breaks can flow in correct nostro.
- Foster a positive work environment, encourage skill development, and conduct performance reviews
- Verified items in Tax Reclaim PSD and TLM reports matching with the corresponding reclaim ID
- Sent emails to sub-custodians to obtain MT566 for items received directly in TLM
- Ensure to reconcile CAID, SWIFT MT564 & MT566 as received from global custodians versus customer positions held at back-office systems.
- Communicate with other professionals to ensure all contact information is kept up to date
- Management of electronic mailboxes, Outlook emails and diaries
- Verified and reconciled financial transactions, demonstrating strong attention to detail and organizational skills.
- Managed sensitive client information, ensuring compliance with internal processes and confidentiality standards.
- Assisted in training and onboarding new team members, fostering a collaborative and supportive work environment.
Education
MBA - Finance And HR
University of East London
Skills
- Corporate Actions Processing (Mandatory & Voluntary Events)
- Financial Services Operations
- Client and Stakeholder Communication
- Research and Problem-Solving Skills
- Proficiency in Corporate Action Systems and Software
- Attention to Detail and Quality Assurance
- Regulatory Compliance and Risk Management
- Master’s Degree in Finance
Accomplishments
- Certificate of Appreciation at Infosys for outstanding performance within the first quarter of joining.
- Best Performer award at Bank of America for exceptional contributions to team success.
- Numerous awards for hard work and dedication across previous roles.
Certification
- Project Management Foundations (PMI Registered Education Provider, 2022) ·
- Sustainability Strategies (PMI Registered Education Provider, 2022)
- Advanced Excel Formulas and Functions (PMI Registered Education Provider, 2022)
Timeline
Volunteer
Barts Health NHS Trust, Royal London Hospital
09.2024 - Current
Intern Business development
IBT NW Publication LTD
02.2024 - 05.2024
Team Developer- APAC Asset Servicing- CA
Bank of America
03.2021 - 09.2022
Process Specialist- Income collection and Tax - CA
Infosys BPM Private Ltd
07.2016 - 03.2021
- Project Management Foundations (PMI Registered Education Provider, 2022) ·
- Sustainability Strategies (PMI Registered Education Provider, 2022)
- Advanced Excel Formulas and Functions (PMI Registered Education Provider, 2022)
MBA - Finance And HR
University of East London
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