Gremy Gupta
London
Summary
Experienced business development, finance, and HR professional with 7+ years in corporate actions management, Accounting and financial reconciliation, team leadership, and HR processes. Skilled in client relationship management, recruitment, digital marketing, and process optimization. Proven track record of driving results, leading teams, and streamlining operations. Proficient in MS Office, Bloomberg, SWIFT, and other financial systems. Recently completed an MBA with a focus on strategy, marketing, and human resource management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Volunteer Clerical Assistant
Royal London Hospital
09.2024 - Current
- Ensured timely completion of assigned tasks by coordinating schedules and deadlines with team members.
- Improved workflow processes through regular review and updating of procedural documentation.
- Cultivated a welcoming atmosphere for new volunteers through mentorship and guidance, fostering a sense of belonging within the organization.
- Contributed to a positive work environment by collaborating effectively with colleagues on various projects.
- Managed incoming calls and directed inquiries to appropriate staff members, resulting in effective communication within the organization.
- Enhanced office efficiency by organizing and maintaining accurate filing systems.
- Maintained up-to-date donor records using database software, enabling accurate tracking of contributions over time.
- Facilitated smooth office operations by managing inventory levels of supplies and equipment, placing orders as needed.
- Utilized strong attention to detail when proofreading documents, catching errors before finalization and distribution.
- Streamlined administrative tasks by creating detailed spreadsheets and document templates for volunteer use.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
Business Development Intern
International Business Times
09.2023 - 02.2024
- Proactively identify potential clients through research, networking, and lead generation.
- Supervise and support a team of 5 individuals, assisting them with their KPIs and performance goals.
- Maintain attendance records and trackers for the team, providing regular updates to the Manager.
- Cultivate and maintain strong relationships with clients, ensuring clear communication and understanding of their evolving needs.
- Collaborate to craft persuasive proposals tailored to address client objectives and showcase unique selling points.
- Implement marketing strategies through TikTok, YouTube, and Instagram to enhance brand visibility and increase sales.
- Seek out and negotiate strategic partnerships to expand business opportunities and foster mutually beneficial relationships.
- Stay abreast of industry trends and competitor activities, conducting thorough research to identify emerging opportunities.
- Track business development activities, analyze sales pipelines, and provide actionable insights to drive informed decision-making.
- Oversee the reporting and analytics process, guiding team in data analysis and interpretation to drive business growth.
- Hands-on experience in Microsoft Office suite, Outlook, Skype, Canva, and other communication and documentation tools for scheduling, creating visually engaging materials, and facilitating efficient workflow processes.
- Expanded company''s reach into new markets with thorough research on untapped opportunities and competitor landscape assessment.
Team Developer-Corporate Actions (Asset Servicing)
Bank of America
03.2021 - 09.2022
- Handled and processed mandatory and voluntary corporate actions such as stock splits, spin-offs, assimilation/conversion, optional dividends, dividend reinvestment plans, maturity, redemption, mandatory exchange, and Right issue on ex-date, record date, and payment date.
- Reconciled cash and stock accounts between different entities.
- Reviewed and monitored processes completed by team members, responsible for any discrepancies.
- Managed direct client reporting and handled client queries. Assisted in daily team workflow management and liaised with the IT team to resolve technical issues.
- Assign tasks based on team members' skills and workload.
- Monitor system performance and implement optimization strategies.
- Provide regular status reports, performance metrics, and other relevant information to higher management.
- Develop and implement training programs to enhance the skills of the team.
- Responsible for intra-team communication like running a weekly meeting, posting the agenda before the meeting, keeping track of action items assigned to keep members, measuring progress, present team status to the manager.
- Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
Process Specialist- Corporate Actions (IC&T)
Infosys BPM Private Ltd
08.2017 - 03.2021
- Developed user-friendly documentation for processes, increasing employee understanding and reducing training time.
- Designed and executed training programs for new hires, fostering a culture of continuous learning among employees.
- Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
- Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
- Streamlined communication within the team, leading to better project coordination and timely completion of tasks.
- Verified daily Tax Reclaim PSD and TLM report.
- Ensured payment matches with the client's book for both US and International payments.
- Handled special cases of repair and high-value tax reclaim payments.
- Assigned in-scope items in TLM and PSD reports to the team.
- Contacted clients and sub-custodians to resolve discrepancies.
- Conducted daily end-of-day calls with offshore teams.
- Identify opportunities for process improvement and implement changes to enhance efficiency.
- Ensure knowledge transfer within the team and document best practices.
- Foster a positive work environment, encourage skill development, and conduct performance reviews.
- Verified items in Tax Reclaim PSD and TLM reports matching with the corresponding reclaim ID.
- Sent emails to sub-custodians to obtain MT566 for items received directly in TLM.
- Communicate with other professionals to ensure all contact information is kept up to date.
- Management of electronic mailboxes, Outlook emails and diaries.
HR Senior Process Associate
Infosys BPM Private Ltd
07.2016 - 08.2017
- Met month-end reporting objectives and deadlines.
- Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
- Trained junior associates in various process-related tasks, ensuring consistent quality across the team.
- Enhanced overall organizational agility by embracing change management principles and leading by example in process transformation efforts.
- Collaborated with hiring teams and candidates to schedule, coordinate, and confirm multi-stage interviews, encompassing phone screens, conference calls, video calls, and in-person interviews across diverse departments and time zones.
- Sourced potential candidates through the company's career website, demonstrating proactive recruitment strategies.
- Conducted salary negotiations to ensure fair and competitive compensation packages for new hires.
- Strategically contributed to employee retention and acquisition efforts by fostering a positive candidate experience and addressing concerns.
- Proactively contacted clients and sub-custodians to resolve discrepancies, showcasing effective communication and problem-solving skills.
- Managed document collection, verification, reference checks, and email correspondence to streamline the hiring process.
- Functioned as a bridge of communication between candidates undergoing the interview process, recruiters, and hiring managers.
- Conducted regular meetings with hiring managers to understand their requirements for roles and interview panels, ensuring alignment with organizational goals.
- Successfully resolved recruitment conflicts between candidates and the internal team, maintaining a positive and professional working environment.
- Generated and extended employment offers, demonstrating proficiency in crafting compelling and competitive offers.
- Solicited and analyzed feedback from candidates and internal stakeholders, contributing to continuous process improvement.
- Assumed responsibility for the end-to-end interview scheduling process, coordinating seamlessly between candidates and interviewers to optimize efficiency.
- Coordinated and facilitated communication between candidates and interviewers to ensure timely and well-organized interviews.
- Coordinating between candidates and Interviewers for the timing of the Interview.
Education
MBA -
University of East London
London05.2024
Master of Commerce - Accounting And Finance
Mahatma Jyotiba Phule Rohilkhand University
India07.2014
Skills
- Corporate Actions Management
- Financial Reconciliation
- Payment Processing
- Administrative and IT Systems Proficiency
- Data Verification and Reporting
- Team Management and Workflow Coordination
- Process Optimization
- Human Resources and Recruitment Management
- HR Performance Monitoring
- Microsoft Office
- Document Preparation
- Scheduling appointments
Certification
· Project Management Foundations (PMI Registered Education Provider, 2022)
· Sustainability Strategies (PMI Registered Education Provider, 2022)
· Advanced Excel Formulas and Functions (PMI Registered Education Provider, 2022)
· Highest Achieving award in Finance and HR while studying MBA from University of east London.
Timeline
Volunteer Clerical Assistant
Royal London Hospital
09.2024 - Current
Business Development Intern
International Business Times
09.2023 - 02.2024
Team Developer-Corporate Actions (Asset Servicing)
Bank of America
03.2021 - 09.2022
Process Specialist- Corporate Actions (IC&T)
Infosys BPM Private Ltd
08.2017 - 03.2021
HR Senior Process Associate
Infosys BPM Private Ltd
07.2016 - 08.2017
MBA -
University of East London
Master of Commerce - Accounting And Finance
Mahatma Jyotiba Phule Rohilkhand University
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