Gregory Timbers
Stevenage,Hertfordshire
Summary
Results-driven sales professional with a consultative approach to customer engagement. Skilled in building rapport, handling objections and closing sales while delivering exceptional service. Thrives in target-driven environments, focused on achieving KPIs and driving business growth. Strong communicator with effective relationship-building skills and a commitment to providing valuable customer solutions.
Overview
4
4
years of post-secondary education
13
13
years of professional experience
Work history
Sales consultant
SEHBAC
Ipswich, Suffolk
2025.09 - Current
- Nurtured leads into successful conversions, contributing to increased sales figures.
- Yielded higher sales revenue through upselling techniques.
- Generated leads, expanding potential business opportunities.
- Identified prospect needs and offered appropriate products and services.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Built strong relationships with customers, resulting in repeat business.
- Increased brand awareness by conducting engaging product demonstrations.
- Maintained up-to-date product knowledge through regular training to provide accurate information.
Sales designer
T and K Home Improvements
Wellingborough, Northamptonshire
2024.03 - 2026.08
- Prepared and presented persuasive sales presentations, resulting in high conversion rates.
- Resolved objections quickly and efficiently, contributing to increased conversion rates.
- Streamlined sales process, enhancing customer relationship management through effective use of CRM tools.
- Prioritised on-the-day sales tasks to enhance overall sales effectiveness.
- Increased customer satisfaction by resolving issues.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Demonstrated respect and friendliness while assisting customers.
- Displayed energy and enthusiasm in a fast-paced environment.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Maintained punctuality and readiness for work, supporting team operations and customer service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Personally developed myself through reading books and speaking to others to learn new sales techniques.
Telesales executive
Everest Home Improvements
Goffs Oak, Hertfordshire
2017.02 - 2020.10
- Built customer rapport to identify personality types, enhancing sales closure rates.
- Recorded detailed client data to track specific needs and preferences, increasing lead conversion opportunities for sales representatives.
- Managed time effectively within a fast-paced environment to support daily targets.
- Maintained motivation and resilience in response to rejections throughout each sales cycle.
- Always dig deeper after a rejection as usually there is an objection to overcome.
- Developed communication skills by speaking with diverse people daily.
Surveyor
SEHBAC
Ipswich, Suffolk
2020.09 - 2022.08
- Used the latest technology for accurate measurements and calculations during surveys.
- Produced precise CAD drawings from survey data for project documentation.
- Assessed potential sites for construction viability, ensuring alignment with requirements and constraints.
- Demonstrated knowledge of health and safety regulations during site visits.
- Complied with environmental guidelines during site assessments and recorded findings.
- Managed multiple projects simultaneously, prioritising tasks to meet strict deadlines and adapt to changing project dynamics.
- Established communication channels with clients, providing regular progress updates to enhance project transparency.
- Followed regional and national guidelines during all survey and site work.
Surveyor
Everest Home Improvements
Goffs Oak, Hertfordshire
2017.10 - 2020.08
- Used the latest technology for accurate measurements and calculations during surveys.
- Produced precise CAD drawings from survey data for project documentation.
- Assessed potential sites for suitability, evaluating them against construction requirements and constraints to inform decision-making.
- Demonstrated knowledge of health and safety regulations during site visits.
- Complied with environmental guidelines during site assessments and recorded findings.
- Followed regional and national guidelines during all survey and site work.
- Established clear communication lines with clients, providing regular progress updates to ensure alignment and satisfaction.
- Managed multiple projects simultaneously, prioritising tasks to meet strict deadlines and adapt to changing project demands.
Building regulations and planning Co-Ordinator
Everest Home Improvements
Goffs Oak, Hertfordshire
2015.02 - 2017.10
- Collaborated with team to produce accurate building regulation and waterboard technical drawings, ensuring compliance with industry standards.
- Checked designs for regulatory compliance and swiftly updated specifications to meet project requirements.
- Applied critical thinking to analyse complex problems, facilitating informed decision-making throughout project development.
- Completed tasks on time in fast-paced a fast-paced environment.
- Sustained motivation while working in high-pressure settings.
- Provided friendly, efficient customer service and handled challenging situations with ease.
Builders and trades Co-ordinator
Everest Home Improvements
Goffs Oak, Hertfordshire
2014.01 - 2015.02
- Managed multiple projects, improving organisation and operational efficiency.
- Coordinated project tasks, achieving successful and timely project completion.
- Oversaw daily operations ensuring consistency in quality and service delivery.
- Liaised with external parties, facilitating seamless project execution.
- Enhanced team productivity with efficient delegation of tasks.
- Maintained all project documentation, guaranteeing accuracy and accessibility.
- Explored new opportunities whilst maintaining focus on core responsibilities.
Education
Bachelor of Arts - Business Studies Specialising in finance
University of East London
City of london 1999.09 - 2003.09
Skills
- Consultative selling
- Sales presentations
- Objection resolution
- Product demonstrations
- Brand advocacy
- Salesforce expertise
- Business development
- Target achievement focus
- Product expertise
- Brand advocacy
- Database management
- Business development
Affiliations
- Gym
- Running
- Music
References
References available upon request.
Timeline
Sales consultant
SEHBAC
2025.09 - Current
Sales designer
T and K Home Improvements
2024.03 - 2026.08
Surveyor
SEHBAC
2020.09 - 2022.08
Surveyor
Everest Home Improvements
2017.10 - 2020.08
Telesales executive
Everest Home Improvements
2017.02 - 2020.10
Building regulations and planning Co-Ordinator
Everest Home Improvements
2015.02 - 2017.10
Builders and trades Co-ordinator
Everest Home Improvements
2014.01 - 2015.02
Bachelor of Arts - Business Studies Specialising in finance
University of East London
1999.09 - 2003.09