Greeshma Herman Pereira
Coventry
Summary
Dedicated professional with a strong commitment to punctuality and efficient communication. Demonstrates exceptional flexibility in schedule and adaptability to shift work, ensuring seamless operations. Proficient in barcode scanning and goods documentation, maintaining accuracy and precision in all tasks. Strong customer orientation and adept at handling feedback to enhance service quality.
Overview
4
4
years of professional experience
Work history
Sortation associate
Amazon
Coventry, West midlands
09.2024 - Current
- Handled customer queries tactfully whilst maintaining professionalism-contributed towards excellent customer service reputation.
- Streamlined the processing system for faster package turnover rate.
- Prioritised urgent shipments successfully under tight deadlines.
- Loaded and unloaded goods from vehicles safely, avoiding damage to packages or personnel injury.
- Enhanced productivity by efficiently managing high volume sortation tasks.
Warehouse operator
DHL Supply Chain
Coventry, West Midlands
04.2024 - 08.2024
- Assisted in inventory management, ensuring accurate records were kept.
- Updated computer systems with new stock data promptly after receipt of deliveries,.
- Operation of conveyor belts ensured timely sorting of packages.
- Picked orders accurately, reducing instances of return or exchange.
Cashier
Lulu Exchange
Kuwait
09.2021 - 11.2023
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Trained new cashiers on store policies and procedures to maintain standards.
- Greeted each customer warmly, creating a friendly shopping environment.
- Assisted customers with enquiries to enhance their shopping experience.
- Processed payments swiftly for improved customer experience.
- Maintained clean and organised workspace to ensure efficient service.
- Balanced till at end of day, maintaining accurate records.
Education
Master of Business Administration - Marketing
Coventry University
Coventry 01/2023 - 01/2024
Skills
- Flexibility in schedule
- Adaptability to shift work
- Customer orientation
- Barcode scanning proficiency
- Accuracy and precision
- Efficient communication
- Punctuality commitment
- Handling feedback
- Goods documentation
Languages
English
Advanced
Malayalam
Native
Timeline
Sortation associate
Amazon
09.2024 - Current
Warehouse operator
DHL Supply Chain
04.2024 - 08.2024
Cashier
Lulu Exchange
09.2021 - 11.2023
Master of Business Administration - Marketing
Coventry University
01/2023 - 01/2024
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