Grayson Thompson
Runcorn,UK
Summary
Dedicated professional known for punctuality and reliability.
Offering strong interpersonal and communication skills with keen eye for customer service. Knowledgeable about team collaboration and multitasking in fast-paced environments. Ready to use and develop customer service, teamwork, and time management skills.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Store Assistant
Spar-Runcorn
Runcorn, Cheshire
2021.06 - 2022.06
- Managed stock movement in and out of stock the room.
- Operated tills, serving a diverse customer base efficiently.
- Maintained the cleanliness of the store floor through nightly brushing and mopping.
- Disposed of rubbish in external bins daily.
- Trained to handle cash up procedures for the tills.
- Secured the store by locking up after hours.
- Organised merchandise neatly on sales floor.
- Processed refunds and issued store credit vouchers as required.
- Handled complaints efficiently, politely and professionally ensuring customer satisfaction.
- Received deliveries timely, ensuring fast shelf restocking.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
Catering staff
Murdishaw supper bar-Runcorn
Runcorn, Cheshire
2021.01 - 2022.05
- Received and processed customer orders efficiently.
Communicated orders to chefs to ensure timely preparation.
Packaged orders for collection and processed payments using till. - Performed end-of-night clean-up, including sweeping and mopping floors.
- Disinfected surfaces and disposed of unsold food items.
Washed equipment utilised throughout the day to maintain hygiene standards. - Prioritised tasks efficiently during peak hours, ensuring timely service delivery to customers.
- Delivered exceptional service to customers, contributing to repeat business.
Bar and Catering Staff
Capoar Agency-Chester
Chester, Cheshire
2020.08 - 2021.11
- Facilitated buffet service across breakfast, lunch, afternoon tea, and tea time.
- Presented variety of cold and hot food options with beverages to customers.
- Managed washing and drying of all kitchenware efficiently.
Collected food and drink orders promptly from tables for timely delivery. - Produced accurate bar drinks while maintaining swift service speed.
- Worked diligently to keep customer wait times minimal.
- Checked identification to maintain legal compliance.
- Engaged in upselling techniques, boosting sales revenue.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Maintained professional knowledge about various drink recipes and offerings.
- Prepared beverages, ensuring consistent quality.
Education
CASHE Level Two - Child Development
St. Chads High School
Runcorn, Halton 2018.07 - 2020.05
GCSE or equivalent - Mathematics, English, Science, French, History, Religious education
St. Chads high school
Runcorn, Halton 2015.09 - 2020.05
CASHE level one - Child development
St. Chads high school
Runcorn, Halton 2017.09 - 2018.07
Skills
- Microsoft Office applications
- Cash register operation
- Inventory control
- Presentation skills
- Customer service
- Punctuality and reliability
- Complaint handling
- Efficient work ethic
Additional information
I have also done some volunteer work at local comic cons, where I was in charge of guiding people around, keeping queues in check, and keeping attendees happy.
Timeline
Store Assistant
Spar-Runcorn
2021.06 - 2022.06
Catering staff
Murdishaw supper bar-Runcorn
2021.01 - 2022.05
Bar and Catering Staff
Capoar Agency-Chester
2020.08 - 2021.11
CASHE Level Two - Child Development
St. Chads High School
2018.07 - 2020.05
CASHE level one - Child development
St. Chads high school
2017.09 - 2018.07
GCSE or equivalent - Mathematics, English, Science, French, History, Religious education
St. Chads high school
2015.09 - 2020.05