Grant Westwood
Birmingham,West Midlands
Summary
Hardworking Operations Assistant with flexible, proactive work ethic offers experience in team coordination and customer support. Adapts to office and operations support tasks for well-rounded assistance in dynamic, fast-paced settings.
Overview
34
34
years of professional experience
Work history
Operations assistant
Marks and Spencer
Birmingham, West Midlands
2019.08 - Current
- Managed inventory levels, maintaining adequate stock for operational requirements.
- Coordinated meetings and briefings for operational updates.
- Compiled operational data and prepared reports, presentations and correspondence.
- Responded to inquiries, providing information and assistance to team members.
- Oversaw and trained clerical support staff to accomplish challenging objectives.
- Alerted senior staff of upcoming critical tasks and deadlines.
- Assisted with resource allocation to meet forecasted business needs.
- Partnered with management to implement processes and complete special projects.
- Adhered to health and safety guidelines for safe working environment.
- Served as main point of contact for customers, providing high levels of customer service to maximise sales potential.
- Coordinated logistics for smooth operation of daily tasks, optimising workflow.
Road transport manager
Budget
Birmingham, West Midlands
2008.03 - 2019.08
- Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
- Planned logistics across international boundaries to reliably meet delivery requirements.
- Leveraged supply management experience and industry contacts to streamline distribution activities.
- Introduced operational and administrative procedures to uphold integrity of current processes.
- Selected, trained and performance-managed staff to build results-focused team.
- Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
- Assessed staff and team performance and regularly actioned insights to fuel improvement.
- Oversaw records covering purchasing transactions, distribution flow and stock storage.
Manufacturing manager
Faurecia
Lichfield, Staffordshire
2006.01 - 2008.01
- plan and draw up a production schedule
- decide on and order the resources that are required and ensure stock levels remain adequate
- select equipment and take responsibility for its maintenance
- set the quality standards
- ensure that the production will be cost effective by estimating costs and negotiating and agreeing budgets with both clients and managers
- monitor the production processes and adjust schedules as needed
- monitor productivity rates and product standards and implement quality control programmes
- organise the repair of any damaged equipment
- liaise with different departments, teams and companies, e.g. suppliers, managers, clients
- ensure that health and safety guidelines are followed at all times
- ensure customer orders are completed on time and to budget and that quality standards and targets are met
- work with managers to implement the company's policies and goals
- collate and analyse data, putting together production reports for both factory managers and customers
- supervise and motivate a team of workers
- review worker performance and identify training needs.
Project manager
Trelloborg
Birmingham, West Midlands
2003.10 - 2005.05
- Made sure contractual obligations were met ahead of agreed service delivery.
- Acted as single point of contact for stakeholders.
- Used project management tools and techniques for positive, successful outcomes.
- Managed workforce planning, compiling information for informed decision-making.
- Managed scope content, informing stakeholders of project scope and change implications.
- Planned staff and resources within business budgets for minimised expenditure.
Night shift glass manager
Solarglass
Binley, Coventry
2002.01 - 2002.12
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Designed and implemented training to further develop staff based on business goals.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
Manufacturing manager
Grede Foundries
Birmingham, West midlands
2000.02 - 2001.12
- Tracked performance metrics for plant operations and reviewed regular reports to proactively identify areas of concern.
- Oversaw continuous improvement initiatives to drive gains in quality, flow and output.
- Reviewed and analysed production performance indicators and requirements to maximise output quality.
- Prepared timelines for pipeline development projects to manage stakeholder expectations.
- Developed production plans covering schedules, quality goals and labour requirements.
- Identified opportunities to improve and streamline manufacturing processes to maximise time and revenue.
- Planned production operations while establishing priorities and sequences for manufacturing products.
- Held team meetings to discuss product value and vision while allowing team members to give ideas and suggestions.
- Led recruitment of manufacturing staff members, overseeing selection, training and performance new employees.
- Negotiated rates with suppliers and managed relations to maintain adequate levels of quality supplies.
- Planned plant upgrades based on expected operating demands, planning objectives and cost considerations.
- Evaluated current production processes and made forward-thinking adjustments to improve output.
- Coordinated and controlled all production processes, ensuring products were delivered on time and within budget.
Manufacturing shift co ordinator
Johnson Controls
Birmingham, West Midlands
1996.04 - 1999.10
- Created classification systems to manage archives.
- Monitored health and safety measures for guaranteed compliance.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Designed and implemented training to further develop staff based on business goals.
- Led and managed administrative staff to maintain smooth daily operations.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
Manufacturing cell leader
Lucas
Birmingham, West Midlands
1990.08 - 1995.07
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Compiled data on economics, supply chain and industry trends to build successful manufacturing plans.
- Directed work of laborer's and specialist team members to produce quality results.
Education
GCSEs - English, Maths and Science
Turves Green Boys' School
Birmingham 1985.04 - 1985.06
Skills
- Project coordination
- Just In Time stock control
- Report analysis
- Prioritisation and time management
- Supply ordering
- Cross-functional communication
- Schedule management
- Assessment scheduling
- Meeting planning
- Time management
- KPI management
- 5s
- zero, hundred, thirty
- linguistics
Affiliations
- Going to the Gym and Running outdoors
- Qualified football coach
References
References available upon request.
Timeline
Operations assistant
Marks and Spencer
2019.08 - Current
Road transport manager
Budget
2008.03 - 2019.08
Manufacturing manager
Faurecia
2006.01 - 2008.01
Project manager
Trelloborg
2003.10 - 2005.05
Night shift glass manager
Solarglass
2002.01 - 2002.12
Manufacturing manager
Grede Foundries
2000.02 - 2001.12
Manufacturing shift co ordinator
Johnson Controls
1996.04 - 1999.10
Manufacturing cell leader
Lucas
1990.08 - 1995.07
GCSEs - English, Maths and Science
Turves Green Boys' School
1985.04 - 1985.06