Summary
Overview
Work History
Education
Skills
Education And Certifications
Career Achievements
Hobbies and Interests
Timeline
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Grant Masterton

Northchapel

Summary

An accomplished golf club management professional with 27 years of experience, specialising in club governance, financial oversight, membership growth, and strategic leadership. Proven ability to enhance operational efficiencies, boost revenue, and strengthen stakeholder relations in a member-focused environment. Holds GCMA Accredited Manager Level 2 certification and a strong track record in driving club success through innovation, leadership, and financial management. With deep knowledge of Liphook Golf Club’s culture, governance, and operational structure, I am eager to transition into the Managing Secretary role, ensuring continued growth and excellence.

Overview

7
7
years of professional experience

Work History

Golf Operations Manager

Liphook Golf Club
06.2022 - Current
  • Oversee all aspects of club operations, finance, and membership engagement
  • Work closely with accountants and club management to ensure financial efficiency and oversight
  • Act as a key point of contact for members, ensuring high levels of satisfaction and retention
  • Administer and manage club competitions, external tournaments, and corporate events
  • Provide leadership support to the Secretary, General Committee, and Trustees
  • Ensure technology and systems (Intelligent Golf) are utilised efficiently for data reporting and bookings
  • Undertake Managing Secretary responsibilities when required, ensuring smooth operational continuity

Golf Administrator

Liphook Golf Club
01.2022 - 06.2022
  • Promoted to Golf Operations Manager.

General Manager – Milford Golf Club

Crown Golf
02.2020 - 08.2021
  • Expanded membership base by 40%, increasing from 375 to 525 members
  • Boosted EBITDA by £60,000, improving financial sustainability
  • Strengthened governance, operations, and revenue streams

General Manager – The Bristol Golf Club

Crown Golf
06.2018 - 02.2020
  • Generated £60,000 in additional revenue through strategic marketing and membership growth
  • Successfully transitioned EBITDA from negative to positive
  • Enhanced club reputation and operations, leading to recognition as Crown Golf’s Most Welcoming Club

Education

GCMA Accredited Manager - Level 2

NVQ - Communication, IT, and Business Skills

A Levels - Business Studies & Law

GCSEs - Grades B-C including Maths & English

Skills

  • Club Governance & Leadership
  • Financial & Business Management
  • Membership Growth & Retention
  • Operations & Compliance
  • Committee & Stakeholder Relations
  • IT & Systems Proficiency
  • Event & Competition Management
  • Strategic Planning & Policy Implementation
  • Staff Leadership & Development

Education And Certifications

  • GCMA Accredited Manager – Level 2
  • NVQ in Communication, IT, and Business Skills
  • A Levels: Business Studies & Law
  • 9 GCSEs (Grades B-C) including Maths & English

Career Achievements

  • GCMA Accredited Manager Level 2 Certification.
  • Promoted within six months at Liphook Golf Club to Golf Operations Manager.
  • Increased membership at Milford GC from 375 to 525 within 18 months, boosting revenue and engagement.
  • Raised EBITDA at Milford GC by £60,000 during tenure.
  • Drove a £60,000 increase in annual revenue at The Bristol GC within the first year.
  • Led The Bristol GC to be voted Crown Golf’s Most Welcoming Club.
  • Expanded annual society bookings at Windlesham GC by 30 groups, increasing revenue streams.
  • Achieved 50 new memberships in just three months at Windlesham GC, significantly improving club growth.

Hobbies and Interests

  • Golf
  • Football
  • Quizzes
  • Socialising
  • Gym
  • Reading
  • Detective stories

Timeline

Golf Operations Manager

Liphook Golf Club
06.2022 - Current

Golf Administrator

Liphook Golf Club
01.2022 - 06.2022

General Manager – Milford Golf Club

Crown Golf
02.2020 - 08.2021

General Manager – The Bristol Golf Club

Crown Golf
06.2018 - 02.2020

NVQ - Communication, IT, and Business Skills

A Levels - Business Studies & Law

GCSEs - Grades B-C including Maths & English

GCMA Accredited Manager - Level 2

Grant Masterton