Grant Jones
Ebbw Vale,Gwent
Summary
A results-driven international Business Development and Account Manager with over 15 years of experience in the pharmaceutical industry. Proven expertise across drug product development, manufacturing, packaging, storage, and distribution for both clinical trial supply and commercial products. Skilled in engaging, influencing, and negotiating with stakeholders at all levels. Passionate about continuous learning and thriving in dynamic environments. Consistently recognized for exceeding KPIs and building strong, long-term relationships with clients and colleagues.
Overview
20
20
years of professional experience
Work history
Business Development Manager
PCI Pharma Services
2023.11 - 2026.03
Rejoined PCI in the Commercial Packaging segment, overseeing the UK and Nordic regions. Inherited a small account base and successfully expanded the pipeline in a previously underdeveloped territory.
Highlights:
- Winner of PCI’s FY25 Commercial EU Sales Award
- Increased revenue from $16.3M (FY24) to $24.1M (FY25)
- Secured PCI’s first clinical-to-commercial contract in drug product device assembly
- Completed Myers-Briggs Large Account Management Training (Gold & Blue Sheets)
Business Development Manager
Wasdell Group
2019.09 - 2023.11
Sole Business Development Manager, reporting to the Sales Director. Focused on global expansion and driving new business across Wasdell’s facilities, including a new site build. Services included clinical and commercial packaging, storage, and distribution, as well as nutritional product packaging.
Highlights:
- Led Wasdell’s first CPHI appearance and subsequent successful events
- Designed and implemented Salesforce CRM across the business
- Generated £8.2M in new business, accounting for 23% of revenue turnover
- Enabled new service offerings including over-encapsulation, powder filling, and distribution via partners
Business Development Manager
PCI Pharma Services
2015.05 - 2019.09
Part of PCI’s Development & Manufacturing BD team, responsible for territories including Italy, Spain, Israel, UK, Ireland, and Switzerland. Focused on clinical and commercial project acquisition and account growth.
Highlights:
- Secured PCI’s first manufacturing clients in Italy and Spain
- Consistently met annual revenue targets (£2.5M–£3.2M)
- Awarded “Most Improved Territory” at PCI Global Sales Meeting 2018
- Placed third in PCI’s cross-sell initiative across sites and acquisitions
Key Account Manager
PCI Pharma Services (Penn Pharma)
2013.07 - 2015.05
Managed international accounts and led new business development in the UK. Oversaw proposal generation, client hosting, and comparator sourcing for clinical trials.
Highlights:
- Grew a key account into one of Penn’s top ten clients
- Led PCI’s Business Development Associate team
- Developed PCI’s site pricing model
Business Development Associate
PCI Pharma Services (Penn Pharma)
2011.04 - 2013.07
Coordinated proposals and RFIs for multi-discipline projects. Liaised with clients, directors, and project managers to deliver tailored solutions.
Finance/Credit Controller
PCI Pharma Services (Penn Pharma)
2007.09 - 2011.04
Sales/Credit Support
Approved Product Treatments
2006.03 - 2007.09
Education
NVQ Levels 2, 3 & 4 -
AAT (Association of Accounting Technicians)
A Levels -
Ebbw Vale Comprehensive
GCSEs -
Ebbw Vale Comprehensive
Skills
- Strategic pipeline development in new and underdeveloped territories
- Relationship-building across all organizational levels
- CRM implementation and optimization (Salesforce, etc)
- Account portfolio growth and retention
- Highly organized, self-motivated, and resilient under pressure
- Customer-centric approach with a focus on delivering value
Interests
Avid traveler with a passion for exploring new destinations with my wife. Enthusiastic sports fan and keen golfer—though time on the course is limited with a young family!
Professional Development
Completed various training programs in account management, team building, and cross-functional collaboration. Gained hands-on experience by working closely with production, laboratory, and operational teams to deepen industry knowledge.
Timeline
Business Development Manager
PCI Pharma Services
2023.11 - 2026.03
Business Development Manager
Wasdell Group
2019.09 - 2023.11
Business Development Manager
PCI Pharma Services
2015.05 - 2019.09
Key Account Manager
PCI Pharma Services (Penn Pharma)
2013.07 - 2015.05
Business Development Associate
PCI Pharma Services (Penn Pharma)
2011.04 - 2013.07
Finance/Credit Controller
PCI Pharma Services (Penn Pharma)
2007.09 - 2011.04
Sales/Credit Support
Approved Product Treatments
2006.03 - 2007.09
NVQ Levels 2, 3 & 4 -
AAT (Association of Accounting Technicians)
A Levels -
Ebbw Vale Comprehensive
GCSEs -
Ebbw Vale Comprehensive