Grainne Shannon

• Implemented innovative techniques in interview sessions, leading to improved assessment of candidates' skills and competencies.
• Gained trust of interviewees by maintaining confidentiality and professionalism at all times.
• Communicated effectively with HR department to ensure smooth hiring process.
• Collaborated closely with team members to reach consensus on best-fit candidates.
• Conducted rigorous candidate screening for effective recruitment.
• Maintained thorough documentation of each interview session for future reference and analysis.
• Established rapport with candidates, fostering a positive atmosphere during interviews.
• Used technology confidently to work independently or with interviewing team.
• Maintained accurate records and secured confidential information.
• Filled out paper and digital forms quickly and accurately.
• Handled incoming calls and emails, ensuring prompt response.
• Facilitated smooth operations within the department through organised file management and data entry tasks.
• Ensured fair treatment with adherence to equal opportunity policies.
• Provided constructive feedback post-interview, aiding in personal development of unsuccessful applicants.
• Explained questions in better detail for interviewees to allow for truthful responses, and to better able interviewees to showcase their knowledge and skills.
• Demonstrated understanding of impactfulness of questions on interview subject, responding constructively and sensitively to situations and balancing demands.

Utilised exceptional writing, editing and proofreading skills to produce engaging, error-free educational content.

· Employed task prioritisation and time management skills to work on multiple projects simultaneously, submitting educational resources within agreed timeframes.

· Checked fellow educational content creators' work for spelling and grammar accuracy.

· Adhered to required formats and style guidelines for different types of educational resources.

· Applied subject matter expertise and writing skills to create educational resources.

• Maintained order in the filing system for easy document retrieval.
• Ensured accuracy by meticulously scanning and cataloguing documents.

• Instructed teachers on effective online teaching methods utilising instructional techniques, and adapting curriculum.
• Engaged students with lesson materials by building positive rapport.
• Implemented behaviour management strategies for optimised online learning environment.
• Kept meticulous records on student assessments, performance, behaviour and class engagement.
• Reported on students' progress and attitude to learning.
• Transformed complex concepts into understandable, useful information for improved subject comprehension.
• Prepared lesson content and delivery in line with curriculum guidelines.
• Performed general admin tasks: filing, scanning, data entry, photocopying.
• Supported fellow teachers by mentoring on online classroom management, lesson planning and activity organisation.

• Instructed teaching staff on effective use of IWB utilising instructional techniques, and mentoring skills.
• Differentiated lesson delivery and class assessments to needs of various abilities, learning styles and educational needs.
• Adapted teaching materials to meet needs of Special Educational Needs and Disabilities (SEND) students.
• Assessed student progress by administering tests and evaluating results, compiling termly and end-of-year student reports.
• Prepared and delivered creative curriculum for children aged five to nine in subjects including maths and English.
• Supervised and mentored teaching assistants to build confidence and cultivate effective classroom environments.
• Evaluated students' academic progress, liaising with parents to facilitate cohesive learning environments at home and in school.
• Assessed, recorded and reported on child development, progress and attainment to encourage continuous improvement against educational goals.
• Set and marked assessments in line with Year 1 to 4 curriculum requirements.
• Utilised advanced computer skills for efficient data entry and record keeping.

• Administered regular tests and assignments giving timely feedback.
• Integrated technology into lessons, making learning more interactive and fun.
• Developed lesson plans to engage students in the learning process.
• Implemented school policies effectively, maintaining discipline within the class.
• Undertook parent-teacher meetings to provide feedback on student progress.
• Assessed student progress by administering tests and evaluating results, compiling termly and end-of-year student reports.
• Created and updated attendance records to check the regularity of students on day-to-day basis.

• Collaborated with parents for improvement in students' academic performance.
• Adapted teaching style according to individual student needs, fostering inclusive education.
• Enhanced student participation with engaging group tasks.
• Administered regular tests and assignments giving timely feedback.

• Tailored teaching approach to accommodate individual student needs, promoting academic growth.
• Maintained accurate records of student progress and attendance, supporting administrative tasks.
• Taught advanced grammar lessons improving overall language proficiency.
• Taught spelling, pronunciation and sentence structure to form basic foundation of language.

• Communicated effectively with clients over phone or email to confirm appointments or provide necessary information.
• Facilitated prompt resolution of customer queries, boosting client satisfaction rates.
• Composed correspondence on behalf of management staff, demonstrating strong written communication skills.
• Managed scheduling to ensure smooth operations in the office.
• Provided comprehensive clerical support for efficient office operation.
• Processed incoming mail with discretion and confidentiality.
• Filed documents systematically, improving ease of access to critical information.
• Enhanced customer satisfaction with friendly and professional reception services.
• Updated database regularly, ensuring accurate record-keeping at all times.
• Improved office efficiency by organising and prioritising administrative tasks.
• Handled telephone calls with professionalism, assisting callers efficiently and courteously.

• Handled sensitive information discreetly maintaining high level confidentiality at all times.
• Interacted professionally with clients and public providing excellent service at all times.
• Improved public satisfaction through prompt response to email and phone queries.
• Contributed to team effort by accomplishing related results as needed.
• Supported accurate record-keeping with proficient data entry skills.
• Handled incoming calls for staff, answering questions, directing calls and documenting messages.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Assisted in resolving any public complaints or issues promptly, maintaining high levels of customer service.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Performed administrative duties such as record keeping and paperwork filing.
• Maintained confidentiality of sensitive government documents using secure filing systems.