Grainne Nash
Cardiff,Cardiff
Summary
Dedicated team player, proactive and hands-on in task completion. Known for being hard-working, polite, and friendly. Demonstrates proficiency in till operation and stock control, ensuring efficient business operations. A well-organised multitasker with a keen ability to solve problems and adhere to hygiene standards.
Creative individual with keen interest in crafting artisanal products. Demonstrates strong attention to detail and proficiency in hands-on tasks, coupled with excellent communication skills.
Driven to deliver high-quality service and consistent results.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work history
Soap Maker
Self Employed
Cardiff, Vale of Glamorgan
10.2011 - Current
- Produced original soap designs to attract new customers via innovative recipes using all-natural ingredients.
- Selected high-quality raw materials for superior end products while maintaining cost efficiency.
- Enhanced overall product quality for increased customer satisfaction through meticulous attention to detail during the production process.
- Responded promptly to customer feedback, leading to continuous improvement of product offerings.
- Maintained an orderly workspace, ensuring efficient workflow and minimal disruption.
- Kept detailed records of each batch for traceability and quality assurance purposes.
- Followed rigorous quality control standards; ensured only top-notch products reached consumers.
- Implemented health and safety procedures to maintain a safe work environment at all times.
Cafe worker
Chapter Arts Centre
Cardiff, Vale of Glamorgan
10.2007 - 07.2010
- Handled cash transactions accurately, minimising discrepancies at the end of shift.
- Prepared tables for guests and reset tables between customers.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Ensured cleanliness of café premises by performing regular cleaning duties.
- Prepared hot and cold beverages for customers' satisfaction.
- Cultivated welcoming atmosphere by warmly greeting customers and establishing strong rapport.
Shop assistant
Dark Gate Picture Framers & Home Crafts
Carmarthen, Carmarthenshire
06.2006 - 07.2007
- Greeted every customer warmly, promoting friendly atmosphere.
- Handled queries regarding products, providing detailed information as necessary.
- Guided customers to locate products.
- Operated cash registers with accuracy and processed cash and card transactions.
- Organised displays to promote inventory and encourage customer purchases.
- Demonstrated product usage and features to customers.
- Maintained impeccably high standards of shop presentation and hygiene through cleaning.
Education
Higher National Diploma - Ceramics
Barnsley College
Barnsley 09.2000 - 06.2003
Higher National Diploma - Holistic Therapies
Pembrokeshire College
Pembrokeshire 09.2004 - 06.2006
Higher National Diploma - Ayurveda
Ayurveda Institute UK
London 09.2023 - 04.2025
Skills
- Hard-working
- Polite and friendly
- Customer service
- Merchandising
- Till operation
- Team collaboration
- Keen problem solver
- Well-organised multitasker
- Hygiene standards adherence
- Stock control
- Information gathering
- Microsoft Office proficiency
Affiliations
- Spending time outdoors walking and gardening.
- Reading, books on topics of health and wellbeing.
- Crafting soaps, ceramics, painting.
- Spending time with friends.
Timeline
Higher National Diploma - Ayurveda
Ayurveda Institute UK
09.2023 - 04.2025
Soap Maker
Self Employed
10.2011 - Current
Cafe worker
Chapter Arts Centre
10.2007 - 07.2010
Shop assistant
Dark Gate Picture Framers & Home Crafts
06.2006 - 07.2007
Higher National Diploma - Holistic Therapies
Pembrokeshire College
09.2004 - 06.2006
Higher National Diploma - Ceramics
Barnsley College
09.2000 - 06.2003