Graham James Murphy
Sunbury-on-Thames,Surrey
Summary
Dedicated professional with expertise in client care and compassion, community involvement, and safety and first aid. Demonstrates proficiency in medication management, ensuring optimal health outcomes. Committed to enhancing community well-being through effective support and engagement.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work history
Technician in Breathing Apparatus Equipment
London Fire Brigade
London (Brent), Greater London
05.2022 - Current
- Undertake preventative maintenance on firefighter BA equipment to ensure operational readiness.
- Follow detailed technical plans for precise assembly of equipment.
- Monitor inventory of spare parts to maintain optimal stock levels.
- Cultivate excellent working relationships with internal and external colleagues.
Support worker
London Learning Disability Network
London , Greater London
03.2012 - 03.2023
- Provided personalised, continuous support for clients with Downs Syndrome and autism spectrum conditions.
- Organised stimulating activities like cinema outings and dining experiences to enrich client lives.
- Built trust through strict confidentiality and responsiveness to individual patient needs.
- Supported daily living activities including hygiene assistance and medication administration.
Fire Safety Officer
London Fire Brigade
London , Greater London
09.2020 - 05.2022
- Provided comprehensive education on fire safety measures, reducing potential hazards.
- Offered professional guidance during internal audits, upholding stringent fire code enforcement throughout the organisation.
- Ensured proper storage and disposal of hazardous materials to prevent accidental ignition or combustion incidents.
Training Programming Officer
London Fire Brigade
London, Greater London
01.2015 - 09.2020
- Scheduled training courses for LFB Officers in collaboration with subject matter experts and external providers.
- Delivered exceptional service on busy LFB training helpdesk by addressing customer concerns.
- Developed effective customer service strategies while mentoring junior colleagues on complex queries.
- Created itineraries, arranged travel, and managed expense reports for corporate events.
- Cultivated positive relationships with clients, including LFB staff, contractors, and the public.
- Assisted senior managers in enhancing operations and resolving issues to ensure first-class service.
- Minimised class cancellations through proactive communication and management of training schedules.
- Provided weekly status reports to senior management to track progress and outcomes.
Education
Online - Infection Prevention & Control in Care, Moving & Handling People, Coronavirus Awareness iHasco
i Hasco
Online 10.2021 - 10.2021
Online - Emergency 1st Aid at Work, Fire Warden
i Hasco
Online 10.2021 - 10.2021
Online - Diabetes, Epilepsy
Social Care TV
Online 09.2021 - 09.2021
Bachelor of Science - Media Communication Systems
City University
London, England 09.2003 - 06.2006
Skills
Client care and compassion
Community involvement
Safety and first aid
Medication management
Affiliations
- Gardening
- Swimming
- Running
Accomplishments
Received a written commendation from Camden Council in 2004 when working at their Respite Centre for resuscitating a service user.
References
References available upon request.
Timeline
Technician in Breathing Apparatus Equipment
London Fire Brigade
05.2022 - Current
Online - Infection Prevention & Control in Care, Moving & Handling People, Coronavirus Awareness iHasco
i Hasco
10.2021 - 10.2021
Online - Emergency 1st Aid at Work, Fire Warden
i Hasco
10.2021 - 10.2021
Online - Diabetes, Epilepsy
Social Care TV
09.2021 - 09.2021
Fire Safety Officer
London Fire Brigade
09.2020 - 05.2022
Training Programming Officer
London Fire Brigade
01.2015 - 09.2020
Support worker
London Learning Disability Network
03.2012 - 03.2023
Bachelor of Science - Media Communication Systems
City University
09.2003 - 06.2006