Graham Smith

• A global leader of software, data solutions and technology-enabled expert services for the commercial real estate industry. As part of the Altus Group, ARGUS technology and services connect the real estate market and help developers and investors maximise returns
  ● Industry-standard solutions used to analyse and manage real estate investments and plan for the future. Over 6,500 of the industry's leading developers, investors, asset managers and their advisers trust ARGUS solutions to predict the many different versions of the future. These processes include asset management, valuation, portfolio/fund management, development appraisal, budgeting, forecasting, CRE data management, reporting and risk analysis
  ● Responsible for key account management in EMEA, forging strong relationships, and working collaboratively to fully understanding client processes, challenges and goals, both pre and post sales, to ensure successful change management and empower clients to make informed decisions and drive strategic growth
• Negotiated contracts and closed deals to achieve favourable terms for corporate objectives.
• Identified and qualified new sales leads, conducting market research to reach new sectors.
• Delivered high level of service to clients to maintain and extend relationships for future business opportunities.

CoStar is the world leader in commercial real estate information and data analytics. CoStar conducts expansive, ongoing research to produce and maintain the largest and most comprehensive database of commercial real estate information. Our suite of online services enables clients to analyse, interpret and gain unmatched insight on commercial property values, market conditions and current availability. It also provides online marketplaces for buying, selling and leasing commercial real estate, businesses and land. Costar provides CMRE professionals with objective and reliable real time data and insight by tracking over 6m commercial properties identifying any change to their status. As Account Executive I covered a territory of West & South Yorkshire and my role involved growing my portfolio and building long term business relationships with property professionals such as chartered surveyors, banks, financial institutions, pension funds, retailers and Government bodies through regular account management and training.

• Devised pitches and presentations targeted to client needs for improved deal closing.
• Communicated with potential and existing customers in-person, over telephone and via webchat.
• Established growth areas within current client portfolios to increase profits.

I was responsible for managing, developing and maintaining a sales territory that covered the north of England and
Scotland selling various software products across the PSG portfolio to both existing clients and new prospects. This was done by on-site and online presentations which were a consultative process requiring an in-depth investigation of both the current and future requirements of each prospect, the identification and then recommendation of the most suitable solution and managing the post-sale project roll out of the software implementation.
The presentations could be to both small and large sales teams as well as to business owners and boards of directors and therefore I am an articulate communicator who can build immediate rapport. I am also a good listener and have developed excellent presentation skills.
My role also involved the identification of new business opportunities through visits to prospective clients while on-site with the aim of discussing their current software solutions, identifying sales opportunities and tracking these via our CRM.
Account management was also an important part of my role as it built valuable on-going relationships and recommendations, I conducted regular telephone and onsite contact to ensure that clients were updated on new software