Graham Pulling
Bexleyheath,Kent
Summary
Dynamic professional with a strong foundation in problem-solving and leadership, adept at maintaining composure under pressure. Demonstrates exceptional communication skills and resourcefulness, contributing to effective team building and quality assurance. Proficient in inventory management and troubleshooting, with a solid understanding of software applications. Committed to leveraging skills for continuous improvement and achieving organisational goals.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Senior Member of Volunteer Team
The Woodlands Farm Trust
Welling, UK
08.2019 - 05.2025
- Company Overview: (registered charity no. 1051680)
- I am responsible for the cleaning and upkeep of the farms education centre as well as the surrounding buildings and toilets.
- I also clean the sinks and empty the bins around the farm.
- I also work at the farm's fund raising events ensuring that the bins are always empty and the soap dispensers are fully stocked up.
- I make sure that I used the correct cleaning products and followed Health and Safety guidelines.
- (registered charity no. 1051680)
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Environmental Operative
Peabody Housing Association
04.2017 - 07.2019
- I carried out lake and canal maintenance, including leaf, weed, litter and bulk item removal and the pruning of overhanging vegetation with either hand tools or machines.
Support Services Waste Facilities
Ministry of Justice
02.2016 - 05.2016
- Company Overview: National Offender Management Service
- Responsible for supervising prisoner work parties, collecting and disposing of rubbish and recycling products.
- National Offender Management Service
Caretaker/Cleaner
The Woodlands Farm Trust
Welling, UK
10.2015 - 03.2016
- Company Overview: (registered charity no. 1051680)
- I was responsible for the cleaning and upkeep of the farms education centre as well as the surrounding buildings and toilets.
- I also cleaned the sinks and emptied the bins around the farm.
- I would work at the farm's fund raising events ensuring that the bins were always empty and the soap dispensers were fully stocked up.
- (registered charity no. 1051680)
Senior Member of Volunteer Team
The Woodlands Farm Trust
Welling, UK
12.2012 - 09.2015
- Company Overview: (registered charity no. 1051680)
- Helping with Education Team activities
- Management of fund raising events as a member of the Farm Show Committee
- Supervising new volunteers
- Liaising with and assisting members of the public
- (registered charity no. 1051680)
Merchandising Controller
Sainsbury
05.2012 - 11.2012
- Setting up and maintaining displays using stock that has arrived.
- Printing Planograms of new displays and layout's using the Intranet.
- Dealing with customer's.
Outdoor Plant Team/Customer Services
Thompson's Garden Centre
01.2009 - 01.2012
Senior Member of Volunteer Team
The Woodlands Farm Trust
Welling, UK
04.2006 - 01.2009
- Company Overview: (registered charity no. 1051680)
- (registered charity no. 1051680)
Administrative assistant
Greenwich Energy Advisors
London, London
04.2003 - 08.2003
- Expedited document filing system with a new, organised method.
- Supported accurate record-keeping with proficient data entry skills.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Organised client meetings, prepared agendas and took detailed minutes.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Submitted timely reports which provided critical updates on various projects.
- Facilitated internal communication.
- Contributed to team effort by accomplishing related results as needed.
Administrative Assistant
Ministry of Defence
01.1999 - 01.2001
- Providing clerical support.
Mail Room/Administrator
London Tourist Board
01.1998 - 01.1999
- Company Overview: Temporary Contract
- Mail distribution, including franking and sorting.
- Providing relief cover for the switchboard as and when required.
- Temporary Contract
Film Processing Technician
Keishi
01.1997 - 01.1998
- Processing customers films, printing and contacts.
- Cleaning machines, dealing with customers.
Film Processing Technician
Tapestry
01.1993 - 01.1997
- Started as a Messenger, Initially responsible for delivering packages in and around London then promoted to the film-processing department as a technician.
Education
BTEC National Diploma - Print Production
University of the Arts, London College of Communication, School of Printing and Publishing
London 09.2003 - 06.2005
NVQ Level 2 - Business Administration
Bexley Training College
Bexley 09.1991 - 09.1993
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Leadership
- Resourcefulness
- Inventory management
- Quality Assurance
- Knowledge of [Software]
- [Type] troubleshooting
Affiliations
- Sports, Model Making, Member of International Modelling Society, Volunteering, Gardening
Accomplishments
Awarded most outstanding student on my college course.
Certification
SAGE Computerised Accounts Level 1
References
References available upon request.
Timeline
Senior Member of Volunteer Team
The Woodlands Farm Trust
08.2019 - 05.2025
Environmental Operative
Peabody Housing Association
04.2017 - 07.2019
Support Services Waste Facilities
Ministry of Justice
02.2016 - 05.2016
Caretaker/Cleaner
The Woodlands Farm Trust
10.2015 - 03.2016
Senior Member of Volunteer Team
The Woodlands Farm Trust
12.2012 - 09.2015
Merchandising Controller
Sainsbury
05.2012 - 11.2012
Outdoor Plant Team/Customer Services
Thompson's Garden Centre
01.2009 - 01.2012
Senior Member of Volunteer Team
The Woodlands Farm Trust
04.2006 - 01.2009
BTEC National Diploma - Print Production
University of the Arts, London College of Communication, School of Printing and Publishing
09.2003 - 06.2005
Administrative assistant
Greenwich Energy Advisors
04.2003 - 08.2003
Administrative Assistant
Ministry of Defence
01.1999 - 01.2001
Mail Room/Administrator
London Tourist Board
01.1998 - 01.1999
Film Processing Technician
Keishi
01.1997 - 01.1998
Film Processing Technician
Tapestry
01.1993 - 01.1997
NVQ Level 2 - Business Administration
Bexley Training College
09.1991 - 09.1993
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