Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline

Graham Platt

Salford,Manchester

Summary

An accomplished and performance driven Compliance and Building Services professional with extensive experience of Installation, repair and compliance contract management delivery. Key attributes and experience include: Building Safety - Overall team management of M&E services. Effective leader with years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in contract management and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organisation.

Overview

44
44
years of professional experience
1
1
Certification

Work history

National M&E Operations Compliance Manager

Places For People
National, National
01.2018 - 11.2023
  • Places for People
  • Places for People
  • Circa 78,000 home social landlord
  • National
  • Recognised as a one of the largest housing providers in the country, Lead manager on compliance for a national database of M&E services
  • Achievements
  • Implement new national contractor services; manage all aspects of delivery and performance whilst ensuring compliance
  • Update asset information for all managed areas
  • Updating on specifications and procurement for M&E services
  • Procurement of M&E contract services
  • Collaboration with Investment for Capital works
  • Increased customer satisfaction in overall services provided
  • High levels of performance related KPIs
  • Moving to a new level of Auditing in line with compliance
  • Update Policy @Procedures
  • Manage multiple budgets
  • Role Summary
  • Working within the H&S and compliance team taking ownership of all responsibility of contractor performance, audits, budget management and associated Health & Safety throughout the UK
  • Direct reports
  • Key National contractor lead managers, co-ordinators and Lead Officers.


Compliance Manager

Mosscare St Vincents
Manchester, Greater Manchester
10.2016 - 01.2017
  • Lead manager on compliance issues for the full asset base of 3,500 homes and corporate buildings including all aspects of remedial works
  • Working with the existing team to provide an ongoing structure and IT systems for compliance data
  • From / To, due to Merger with Mosscare)
  • Key Achievements
  • Develop a full range of Policies and Procedures for Fire, Asbestos, Electrical, Gas, Lifting equipment, Legionella
  • Working with our independent auditors and Board, creating new policies and procedures, negotiating new contracts and providing a suitable asset record and IT system
  • Development of a compliance strategy and supporting programme for the entire range of compliance issues facing SVHA
  • Continuation of a gas safety programme delivering:
  • 100% gas safety compliance
  • Smoothing of programme to improve resource utilisation and enable a reduction on costs
  • Creation of a wider compliance change programme focused on delivering VFM:
  • A joined up programme of compliance inspections involving Housing Officers, Sheltered, Supported, Development and contractors to centralise all reporting and recoding
  • A new electrical compliance programme which includes a rolling cyclical database
  • Where appropriate, integration of compliance systems with automatic update to our asset management system
  • Reporting templates for Audit and Board reporting
  • Active within Greater Manchester Technical Group for Fire Safety
  • Role Summary
  • Lead a team responsible for delivering Compliance on service, repair and maintenance contracts to:
  • Domestic Gas
  • Commercial Gas
  • Electrical Testing
  • Emergency Lighting throughout high/low rise schemes
  • Passenger / Domestic lifts
  • Fire Risk & Safety
  • Legionella
  • CCTV
  • Door entry / Warden Alarms
  • Asbestos
  • Specialised equipment (Supported)
  • In addition my team provide all procurement specifications and complete Capital projects
  • Direct reports
  • Surveyor team
  • Building Services/Compliance team
  • Admin team


Building Services (Compliance) Manager

Salix Homes
Salford, Greater Manchester
01.2007 - 01.2016
  • Lead manager on Building Services for the full asset base of 7,500 homes and corporate buildings
  • From / To, Development of a compliance strategy and supporting programme for the entire range of compliance issues facing Salix Homes
  • Implementation of a new gas safety programme delivering:
  • 100% gas safety compliance
  • Smoothing of programme to improve resource utilisation and enable a reduction on costs
  • Creation of a wider compliance change programme focused on delivering VFM:
  • A joined up programme of compliance inspections involving Housing Officers, Customer Liaison Officers and contractors to maximise first time access
  • A new electrical compliance programme which included the use of multi-skilled engineers and coordinated programmes with other trades (eg gas) to maximise the impact from each visit
  • The creation of visual management dashboards to report on KPI performance
  • The streamlining of compliance contractors into a more FM style approach to asset management involving the use of integrated inspection regimes and highly trained, multi skilled engineers
  • Where appropriate, integration of compliance systems with automatic update to our asset management system and a single view of our overall compliance performance
  • Lead a programme resulting in a step change in lower carbon emissions throughout the area with heating and lighting and upgrading all block access control
  • Introduction of a bespoke 24 hour control room through our own network and IP CCTV systems providing real time security to our customers, staff and supply chain
  • Managing a team of six performance managers and admin support to deliver the services to meet the regulatory requirements
  • Role Summary
  • Lead a team responsible for delivering Compliance on service, repair and maintenance contracts to:
  • Domestic Gas
  • Commercial Gas
  • Electrical Testing
  • Emergency Lighting throughout high/low rise schemes
  • Passenger / Domestic lifts
  • Fire Risk
  • Legionella
  • CCTV
  • Door entry / Warden Alarms
  • Asbestos
  • The team provided all procurement specifications and completed Capital Projects including full block communal heating works and passenger lift replacements to name a few
  • Direct reports
  • Surveyor team
  • Building Services/Compliance team
  • Admin team
  • Key contractor lead managers
  • Summary of, National building contractor
  • Specialised in the social housing market

Senior Project Manager

Bullock Construction
Manchester, Greater Manchester
01.2004 - 01.2006
  • Direct report to the Regional Director
  • From, Creation of a new regional building services team with the full spectrum of surveyors, project managers and customer liaison staff
  • Trafford multi-million pound decent homes programme delivered ahead of target date and within budget
  • Secured several new contracts on the back of successful project delivery including disabled adaptation programmes
  • Role Summary
  • Lead Decent Homes' contracts for full house refurbishment across the NW including client at Trafford, Oldham etc
  • Full responsibility for multi-million programme including:
  • Budget responsibility
  • Client liaison including accountability for on-programme performance, customer service standards and remaining within budget
  • Planning teams
  • Project managers (3-4)
  • Surveyors
  • Supervisors (4-6)
  • Direct delivery teams
  • Customer / tenant liaison staff (6-10)
  • QS, Connaught
  • National building contractor
  • Specialised in the social housing market, Direct report to the Regional Director
  • From /

Electrical Surveyor

Salford City Council Compliance Building Services
Salford, Salford
11.1997 - 01.2004
  • Employed in the Compliance Building Services Department covering all building types across the Council's control including:
  • Domestic Housing
  • High Rise
  • Sheltered Schemes
  • Public Buildings
  • Lead surveyor for key compliance arears including:
  • Fire Systems
  • Emergency Lighting
  • Security Systems
  • Electrical Heating
  • Electrical Compliance/Periodic Testing
  • Development of performance specifications for compliance services tenders


Electrical Manager

Stewart Mechanical Services
01.1997 - 01.2002
  • I was employed by this established Plumbing and Heating Company to provide an Electrical Division within the Group
  • This was successfully delivered in less than 1 year
  • Created a team of 18 Full time operatives working on domestic through to industrial projects
  • My role was to tender all works, employment of operatives, planning and financial control including customer engagement for additional works.
  • Collaborated with engineers and architects to execute projects.

Electrical Manager

Electrotec
01.1990 - 01.1995
  • Mentored junior engineers and new employees to improve competency and efficiency in operations.
  • Delivered toolbox talks and briefings to reduce accidents and near misses.
  • Played key role in managing, maintaining and developing client relationships.
  • Managed contractors and inspected work quality to meet project goals.

Electrician, Electrical Manager

Britannia Electrical
01.1985 - 01.1990

Electrical Apprentice

AK Electrical
01.1980 - 01.1985

Education

HNC - Electrical

IEE wiring regulations 2380 - Electrical Installation

NICEIC, Salford

Electrical Testing C&G 2391 - undefined

C&G Part 1 and Part 2 Electrical Installation - undefined

Skills

  • Implementation of change programme ensuring robust compliance, visibility of performance and improved VFM
  • Lead capital and maintenance programmes across housing estates within budget and on time
  • Significant experience of managing complex regulatory environment with many stakeholders
  • Proven ability to create a partnership environment and ownership of shared objectives
  • Track record in managing various contractors / internal teams to working to a single compliance programme
  • Excellent communication skills
  • Ability to develop strong client, customer and other stakeholder relationships
  • Strong financial management and disciplines to teams remain within budget
  • Fully conversant with CDM regulations
  • Experience of managing multi-trades particularly in a compliance services environment
  • Track record in developing high performing teams
  • Experience working on a national scale
  • Currently utilised Microsoft Teams for contract meetings and team catch up
  • ADSA approved
  • Asset management ensuring up to date records for planned works
  • Budget holder
  • Utilise various management systems for data storage including PIMSS, NEC, C365, Salesforce
  • In addition I have completed numerous in house courses both class based and e-learning including
  • Risk assessment
  • COSHH
  • Safeguarding
  • Data protection
  • Driver awareness
  • Working at height
  • Confined spaces
  • Fire safety
  • Change management
  • Fire Risk
  • LOLER
  • PUWER
  • Multidisciplinary collaboration
  • Process improvement strategies
  • Contract management

Certification

IOSH Management Asbestos P405 Management Legionella Awareness ADSA qualified

Languages

English
Native

Timeline

National M&E Operations Compliance Manager - Places For People
01.2018 - 11.2023
Compliance Manager - Mosscare St Vincents
10.2016 - 01.2017
Building Services (Compliance) Manager - Salix Homes
01.2007 - 01.2016
Senior Project Manager - Bullock Construction
01.2004 - 01.2006
Electrical Surveyor - Salford City Council Compliance Building Services
11.1997 - 01.2004
Electrical Manager - Stewart Mechanical Services
01.1997 - 01.2002
Electrical Manager - Electrotec
01.1990 - 01.1995
Electrician, Electrical Manager - Britannia Electrical
01.1985 - 01.1990
Electrical Apprentice - AK Electrical
01.1980 - 01.1985
- HNC, Electrical
NICEIC - IEE wiring regulations 2380, Electrical Installation
- Electrical Testing C&G 2391,
- C&G Part 1 and Part 2 Electrical Installation,
Graham Platt