Dedicated exports with 47 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience. Motivated Exports with 47 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record. Reliable Exports with Freight industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Overview
47
47
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Exports
Martintrux Group Ltd
FELTHAM, Middlesex
01.2015 - Current
Supported customer satisfaction, offering timely updates on shipping details and timelines.
Planned most appropriate shipment routes with regard to cost, transit time and security.
Decreased expenditures, planning and calculating efficient, cost-effective routes.
Helped clients navigate complex international shipping systems, comply with regulations and avoid shipping delays.
Partnered with customs professionals, clients and transport teams to deliver shipments on-time for minimum cost.
Stayed current on rules for multiple shipping locations to expertly coordinate required paperwork.
Export Manager
Jones Dooly Ltd
London Heathrow, Middlesex
05.1977 - 12.2014
Arranged insurance for high-value items and submitted supporting documentation for reference.
Processed customs declarations through ASM Sequoia software in accordance with instructions and compliance.
Tracked shipping trends to identify consistent problems with customs, carriers or specific types of cargo.
Established export strategies and standardised procedures for common shipments.
Traced delayed or lost shipments to establish next course of action.
Kept up-to-date on the latest import and export regulations to enforce compliance.
Compared carrier terms and fees to determine most cost-effective service.
Maintained shipping records and accounting files covering clients shipping to and from many destinations.
Liaised with customers, shipping lines and port authorities to resolve delays or delivery errors.
Classified goods by type of item and fee or tariff groups using correct system.
Processed all export requests from client or line manager.
Arranged and verified insurance for products, setting up correct values and types.
Reduced costs by negotiating contracts, transportation and handling charges.
Adhered to destination-specific documentation requirements.
Assisted with pricing, quotations and negotiations of freight movements.
Coordinated and resolved shipping details in English.
Verified cargo contents against transport documentation.
Decreased expenditures, planning and calculating efficient, cost-effective routes.
Maintained excellent customer relationships by organising payments or transactions on behalf of clients, such as freight charges.
Tracked shipments using multiple software systems and kept clients informed on progress.
Followed correct customs clearance procedures for exporting and importing goods.
Education
GCSEs - MATHS,ENGLISH,GEOGRAPHY,HISTORY
Stanwell Secondary School
Stanwell, Surrey
09.1970 - 07.1974
Skills
Supply chain coordination
Customs audits
All Aspects of shipping goods including Export Air,Sea Road,
Import Road, Cross Trade
Export customs entries
Leasing with clients agent airlines Shipping lines
Clinical Practice Facilitator/Deputy Sister at Ashford and St. Peter's NHS Trust HospitalClinical Practice Facilitator/Deputy Sister at Ashford and St. Peter's NHS Trust Hospital