Detail-oriented professional with a background in investigative roles, skilled in gathering and analysing evidence. Manages complex investigations with a focus on compliance and ethical standards. Facilitates clear communication of findings to stakeholders, driving informed decision-making.
Overview
52
52
years of professional experience
Work History
Trainer
National Crime Agency
WORCESTER, WORCESTERSHIRE
09.2020 - Current
Delivered training programmes within allocated timeframes.
Coordinated with department heads to identify training needs, aligning programmes with strategic goals.
Worked with students in setting and achieving attainable learning goals.
Maintained up-to-date knowledge of industry best practices to incorporate into training programmes.
Created successful training courses based on evaluation of student needs.
Designed customised training materials to meet the specific needs of diverse teams within the organisation.
Established a continuous learning culture by introducing monthly knowledge-sharing sessions.
Developed complete training programmes and led training using expert learning techniques.
Reported on learners' progress and predicted course completion timeframes.
Utilised feedback from participants to refine training approaches, achieving higher satisfaction rates.
Developed long-term training strategies for new and existing employees across multiple departments.
Facilitated interactive workshops on customer service excellence, improving team performance significantly.
Encouraged participation, interaction and feedback for dynamic adult learning sessions.
Implemented innovative e-learning solutions to enhance access to training resources for remote employees.
Created practice exams, exercise documents and interactive videos from older content and transferred print materials to digital.
Evaluated learning outcomes against business needs and implemented plans aligned with objectives.
Collaborated with IT specialists to implement a learning management system, simplifying training administration.
Collaborated with Subject Matter Experts (SME)s to design impressive programme syllabus.
Police Staff Investigator
West Mercia Police
WORCESTER, WORCESTERSHIRE
09.2018 - 06.2020
Prepared detailed reports on investigation outcomes, presenting findings to senior management and law enforcement agencies when required.
Interviewed witnesses and suspects to obtain facts and supporting evidence for cases.
Conducted thorough investigations into complex fraud cases, gathering and analysing evidence to substantiate findings and inform case strategy.
Identified criminal activity and made arrests with extensive evaluation of found evidence.
Analysed data for discrepancy and accuracy, determining next steps for further investigations
Worked with law enforcement agencies to pursue criminal charges.
Provided expert testimony in court cases, presenting evidence clearly and convincingly to support prosecution efforts.
Applied expert knowledge of legal frameworks governing investigations, ensuring compliance with all relevant laws and regulations.
Fostered a culture of integrity and ethical conduct within investigative teams, leading by example and mentoring junior investigators.
Wrote comprehensive reports, summarising findings for administrative officials and external agencies.
Developed and implemented investigative strategies that effectively addressed case requirements and enhanced overall investigative outcomes.
Managed secure evidence handling procedures, ensuring chain of custody was maintained and integrity of evidence upheld.
Utilised advanced surveillance techniques to discreetly monitor suspects, gathering critical information that contributed to case resolution.
Event Coordinator
College of Policing
WORCESTER, WORCESTERSHIRE
05.2011 - 07.2016
Booked venues, arranged technical and catering service providers and created programmes for event activities.
Managed on-site event operations, overseeing staff and resolving issues promptly, to maintain high service standards.
Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings.
Completed evaluations and reported outcomes to improve future event planning.
Coordinated the distribution of event invitations and managed participant registration processes to ensure smooth attendance.
Consulted with clients to determine event requirements and assess package options.
Inspected facilities ahead of conferences to maintain quality standards.
Analysed post-event feedback, identifying areas for improvement, to elevate future event quality and satisfaction.
Provided comprehensive post-event reports, analysing performance against objectives, to guide strategic planning for future events.
Conducted thorough venue research and selection, assessing suitability based on event requirements, to ensure an ideal match.
Streamlined registration processes using digital tools, improving efficiency and participant experience at entry.
Marketed conferences and events strategically to maximise attendance.
Chair Voluntary
Worcestershire Cricket Board
WORCESTER, WORCESTERSHIRE
07.2013 - 08.2015
Set ambitious expectations for operations and established pathways to accomplishing goals.
Kept organisation in compliance with regulations and internal requirements.
Authorised use of teams and materials for specific departments and projects.
Tracked organizational performance against objectives and revamped strategies to better meet targets.
Evaluated performance of executive leadership, providing feedback and development opportunities for continuous improvement.
Promoted diversity and inclusion within the organisation, fostering an environment of respect and equity for all employees.
Chaired board meetings, facilitating discussions and decision-making processes to guide organisational direction.
Facilitated change management initiatives, guiding the organisation through transformational processes for improved efficiency.
Police Officer
West Mercia Police
WORCESTER, WORCESTERSHIRE
09.1974 - 07.2010
Responded to emergency calls for service, providing timely assistance and support to individuals in distress.
Arrested individuals suspected of criminal activities, processing them in accordance with legal requirements.
Pursued, arrested and interviewed suspected offenders in line with strict protocols.
Utilised verbal, physical, or situational techniques to reduce or de-escalate violence.
Executed search warrants, affidavits and subpoenas.
Searched vehicles, buildings, homes and property for evidence and stolen property.
Conducted preliminary inquiries, field interviews and follow-up investigations to gather information and evidence.
Conducted surveillance operations to gather intelligence on suspected criminal activities and individuals.
Conducted covert, undercover investigations to uncover ongoing crimes and crimes in progress.
Secured and examined crime scenes to locate and obtain evidence for analysis.
Investigated incidents of theft, vandalism, and other criminal acts, gathering evidence and interviewing witnesses.
Monitored CCTV footage to identify suspicious activities and potential threats. to identify suspicious activities and track movements of individuals of interest.
Maintained radio communication with other law enforcement officers to coordinate emergency plans.
Participated in specialised training programmes to enhance skills in areas such as firearms, public order, and investigative techniques.
Participated in continuous training to enhance law enforcement skills including defensive driving and apprehension and arrest techniques.
Wrote reports on arrests made, activities performed and unusual incidents observed.
Prepared detailed reports on daily activities, incidents, and investigations, maintaining accurate records for legal proceedings.
Provided testimony in court, presenting evidence and recounting observations to support legal proceedings.
Testified under oath in administrative hearings and criminal court cases.
Analysed information and evaluated results to resolve pending cases.