Graeme Holroyd
Liverpool,L9
Summary
Accomplished professional with a proven track record in supplier management, change management, and cost reduction. Successfully introduced a supplier-management process that significantly reduced escalations and led major site transfers with zero customer disruption, earning Director’s Awards. Demonstrated expertise in warranty performance improvement, achieving substantial cost reductions through effective problem solving and issue management. Delivered significant packaging cost savings and provided critical cross-site recovery support, transforming underperforming plants into award-winning operations. Career focus on leveraging strategic skills to drive operational excellence and enhance supply chain efficiency.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
Senior Quality engineer
Adient
Liverpool, Merseyside
2022.08 - Current
As above with added responsibility. Lead a team of auditors and technicians, manage all measurement activity in line with the control plan, support shop floor teams through hands on mentoring with a wider plant level responsibility as part of my managed development path towards plant management.
Supplier and Warranty engineer
Adient
Liverpool, Meresyside
2019.02 - 2022.08
Managed quality performance for a supply base of 85 suppliers, driving 8D activity, chargebacks and on site visits. Owned PPAP for in‑program changes and handled all customer warranty accounts, including supplier recovery and issue resolution.
Resident customer engineer
Adient
Liverpool, Merseyside
2017.03 - 2019.02
Delivered on-site technical support for seating systems, diagnosed build and functional issues, led containment and root-cause analysis, and represented company in daily engineering and quality discussions with JLR.
Goods inwards auditor
Adient
Liverpool, Merseyside
2014.01 - 2017.03
Inspected and measured incoming parts, managed containment processes, and collaborated with suppliers to address quality issues.
Education
Diploma of Higher Education - Sports science
LJMU
Liverpool 2008.09 - 2011.07
Skills
- Proactive supplier management — introduced a new supplier-management process that cut escalations from roughly two per year to just one in the four years since implementation
- In‑program change management — signed off 100 in‑program changes across multiple commodities, covering everything from minor component improvements to full site transfers Successfully led two major site moves and received Director’s Awards for delivering Czech > Macedonia trim transfer and managing electronic supply out of Kyiv during the escalation of the Ukraine war with zero customer disruption
- Warranty performance improvement — helped drive warranty costs down from over £2M per year at program launch to an average of ~£8k per quarter through fast, robust problem solving and disciplined issue management
- Packaging cost reduction — part of two person team developing improved packaging solutions, delivering £12M savings over program life for a single Morocco based trim supplier
- Cross-site recovery support — selected to support a struggling sister plant in Sweden Spent eight weeks on site leading structured problem solving, taking the plant from customer escalation status to receiving a supplier performance award within same year
- Launch support — supported a sister plant during a program launch, defining full rework control systems across all production lines using FMEA, control plans and performance trend data as key inputs
Affiliations
- Charity fundraising achievements — key member of a team that raised £96k for MND charities across three major endurance events, including running seven half‑marathons in seven days, a 60‑mile Leeds to Leigh challenge in one day, and seven marathons in seven days across seven counties, finishing at the official Leeds Marathon.
Timeline
Senior Quality engineer
Adient
2022.08 - Current
Supplier and Warranty engineer
Adient
2019.02 - 2022.08
Resident customer engineer
Adient
2017.03 - 2019.02
Goods inwards auditor
Adient
2014.01 - 2017.03
Diploma of Higher Education - Sports science
LJMU
2008.09 - 2011.07