GRAEME GEDDES
ABERDEEN,ABERDEENSHIRE
Summary
A versatile professional with extensive skills in communication, teamwork and leadership complemented by a strong background in sales, customer service and business management. Demonstrates proficiency in IT, including Microsoft Office, and possesses notable expertise in logistics and delivery coordination. With four years of roofing experience and a solid foundation in product knowledge and inventory management, aims to leverage these competencies towards achieving strategic business goals.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work history
Service Specialist
CTD Tiles
Aberdeen, Aberdeen City
09.2024 - 08.2025
- Assisted customers with selecting and purchasing tiles as well as related products.
- Provided expert advice on product suitability and installation techniques.
- Arranged transport schedules to successfully meet installation deadlines.
- Managed stock control, inventory replenishment and supplier coordination.
- Processed transactions, handled cash and maintained accurate sales records.
- Developed strong product knowledge and customer service skills.
- Analysed sales trends for optimised stock control.
- Processed sales orders to achieved improved efficiency.
Optical Consultant
Boots Opticians
Aberdeen, Aberdeen City
08.2023 - 09.2024
- Assisted customers with eyewear selection, fitting and adjustments.
- Provided expert advice on lens types, coatings and frame styles.
- Managed paperwork associated with all sales, ensuring accuracy and timeliness in all transactions.
- Streamlined processes for enhanced customer satisfaction.
- Enhanced patient experience with friendly and professional service during appointments and follow-ups.
- Liaised effectively with optometrists for seamless patient care.
- Delivered excellent product demonstrations that led to increased sales.
Delivery Driver
Amazon Flex
Aberdeen, Aberdeen City
05.2023 - 08.2023
- Delivered parcels efficiently across Aberdeen, following optimised routes.
- Provided excellent customer service, enhancing company reputation.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Gained insight into large-scale logistics and delivery operations.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
Home Shopping Picker
Morrisons
Aberdeen, Aberdeen City
02.2023 - 05.2023
- Selected, scanned and packaged items for customer orders using a handheld device.
- Kept records organised, contributing to smooth operations.
- Assisted in loading lorries, facilitating swift dispatch of orders.
- Loaded and unloaded delivery vans, ensuring accuracy and timeliness.
- Ensured order accuracy by meticulously picking and packing goods.
- Minimised errors with careful attention to detail during order picking process.
- Checked quality of products and packaging to meet high standard.
Home Shopping Picker
Asda
Multiple Locations
03.2020 - 02.2023
- Collected, scanned, and packaged products for home deliveries using a handheld device.
- Ensured orders were accurately and timely fulfilled.
- Loaded and unloaded delivery vehicles while maintaining quality standards.
- Managed dating and sorting of items for dispatch.
- Assisted in loading lorries, facilitating swift dispatch of orders.
- Checked picked items against invoices, ensuring all orders were correct before dispatch.
- Checked quality of products and packaging to meet high standard.
Logistics consultant and Roofing Contractor
ASAP Roofing
Glasgow, Glasgow City
07.2017 - 02.2022
- Operated a roofing business, managing daily operations and client relations.
- Oversaw budgeting, financial management and supplier negotiations.
- Managed a team, ensuring timely project completion and quality workmanship.
- Developed business growth strategies and customer acquisition plans.
- Active role/covid support
- Established new vendor contracts, leading to wider supplier networks.
- Developed strategic plans to improve logistical processes and procedures.
- Provided training to junior staff members, enhancing overall team performance in logistics management tasks.
- Conducted regular audits of inventory for maintaining accuracy in stock levels.
- Improved productivity with meticulous planning and coordination of logistics operations.
Counter Assistant
Right Medicine Pharmacy
Lhanbryde, Moray
05.2021 - 09.2021
- Assisted customers with over-the-counter medicine sales and health concerns.
- Managed stock control, placed orders, and maintained store organisation.
- Provided excellent customer service and product recommendations.
- Rotated stock regularly to ensure freshness of produce on display shelves.
- Enhanced store cleanliness with diligent hygiene procedures.
- Maintained a positive attitude whilst interacting with customers, fostering a friendly shop environment.
- Managed stock levels to optimise availability of products.
Bar Staff
Coulard Inn
Lossiemouth, Moray
05.2021 - 09.2021
- Served customers, mixed drinks and maintained bar operations.
- Performed stock checks, placed orders and assisted with bar upkeep.
- Helped with maintenance tasks as required.
- Maintained professional knowledge about various drink recipes and offerings.
- Ensured customer satisfaction by providing excellent service.
- Adhered to health and safety regulations strictly.
Optical Assistant
Specsavers
Elgin, Moray
05.2017 - 03.2020
- Welcomed and assisted customers, providing high-quality customer service.
- Managed paperwork for vision tests, ensuring accuracy and efficiency.
- Advised customers on selecting, dispensing, and fitting glasses.
- Handled cash transactions and operated the till system.
- Performed repairs on damaged eyewear, saving costs on unnecessary replacements.
- Collaborated closely with other healthcare professionals, ensuring comprehensive patient care.
Education
HNC - Applied Science
Moray College UHI
Elgin, Moray 09.2019 - 04.2020
High School - Various
Elgin High School
Elgin, Moray 09.2012 - 05.2018
Highers - Various
Moray College UHI
Elgin, Moray 09.2018 - 05.2019
Skills
- Excellent communication and teamwork abilities
- Sales and customer service experience
- Cash handling and till operation
- IT proficiency, including Microsoft Office
- Leadership and management skills
- Logistics and delivery coordination
- Business management and entrepreneurship
- Product knowledge and inventory management
- 4 years roofing experience
Hobbies and Interests
Socialising with friends and family, As a hobby, I help to organise music events across Scotland, Enjoy problem-solving and brainstorming new ideas
References
References available upon request.
Timeline
Service Specialist
CTD Tiles
09.2024 - 08.2025
Optical Consultant
Boots Opticians
08.2023 - 09.2024
Delivery Driver
Amazon Flex
05.2023 - 08.2023
Home Shopping Picker
Morrisons
02.2023 - 05.2023
Counter Assistant
Right Medicine Pharmacy
05.2021 - 09.2021
Bar Staff
Coulard Inn
05.2021 - 09.2021
Home Shopping Picker
Asda
03.2020 - 02.2023
HNC - Applied Science
Moray College UHI
09.2019 - 04.2020
Highers - Various
Moray College UHI
09.2018 - 05.2019
Logistics consultant and Roofing Contractor
ASAP Roofing
07.2017 - 02.2022
Optical Assistant
Specsavers
05.2017 - 03.2020
High School - Various
Elgin High School
09.2012 - 05.2018
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