Gracjan Fus
York,North Yorkshire
Summary
Skilled professional with extensive experience in customer service, food service, general labor, and management. Proficient in Microsoft Office, construction, and hospitality, with a strong problem-solving ability in challenging environments. Exceptional organizational skills and computer proficiency, coupled with effective communication in multiple languages. Expertise in scheduling, conflict resolution, and enhancing customer satisfaction, with a commitment to teamwork and excellence.
Flexible Customer Assistant with professional experience delivering outstanding service within high-volume retail environment. Diligently processing deliveries, maintaining optimum stock levels and ensuring exceptional customer care at all times.
Overview
9
9
years of professional experience
Work history
Kitchen Porter
Grand and Spa hotel
York
04.2017
- At grand and spa, you have to be a very hard-working person, this job requires lot of flexi hours and shifts, every day is different with events weddings and also there are 3 sectors you have clean and dishwash so there was lot of moving around, so I needed an efficient system to work which I made myself to reach success, team work with chefs mangers and house keepers.
Food Runner
Zizzi Restaurants
York
01.2017
- At Zizzi I was a Flexi worker I not only did Food Running but also did some extras like helping at the bar kitchen and dishwashing, this job thought me lots of team work and how to work in a stressful environment it gave confidence to work with customers.
Builder Assistant
Martin and Son's
York
02.2015
- I was helping with heavy lifting, roofing, brick laying and lots of general construction, I was generally very active person doing lots of physical work and long hours, this job requires lots of problem solving, team work and to be stuck in and keep going.
Customer assistant
Lidl
York, North Yorkshire
03.2023 - Current
- Operated till systems smoothly, streamlining check-out process for customers.
- Stocked shelves regularly for easy access to products by customers.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Provided excellent customer service to ensure repeat business.
- Assisted customers with product selection to ensure satisfaction.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
Construction Worker
Martin and Son's
York, North Yorkshire
07.2020 - 03.2023
- Performed regular equipment checks, ensuring operational efficiency at all times.
- Loaded and unloaded building materials, maintaining supply availability at worksite.
- Performed concrete mixing and pouring tasks for robust structure creation.
- Followed specific instructions from supervisors, achieving accurate project execution.
Construction Manager/worker
KS1 enterprise APS
Copenhagen
08.2019 - 03.2020
- Here I took a role of a manager / translator and worker, I worked all though the country on different sites including a big project where we were built flats for families, general repairs of a hospital, I also worked on demolition of old houses and sites which included working with asbestos removal which I had training for and lastly we did renovation of housing.
Construction Worker
RailWorks Corporation
Szczecin, West Pomeranian Voivodeship
05.2019 - 09.2019
- I went off to work some time overboard, and at this job I was a Contruction worker for commercial and industrial trains we build and tested the rails, we also cleaned the rails and removed the trees, plants and other debris which were obstruction Ing trains way, and lasty we repaired damaged section of the rails.
Commis Chef
Marriott International
York
06.2017 - 07.2018
- This job required me to be a problem solver, great team worker, quick learner and too always be on top of my work, this also was a chaotic environment where you had to work fast and carefully as the surrounding was dangerous, this job also needed lots of flexi shifts and hours Example of this is I worked evening and the started next morning with 4-5 hours sleep and stayed on top of my work.
Education
All saints RC School
York, North Yorkshire 08.2015 -
Public Services level 2
York college
York, North YorkshireSkills
- Customer service, Microsoft office, Cooking, Food service, General labor, Management, Construction, Excellent problem solving skills and motivated by challenges, CPR, Teamwork, Hospitality Experience, Customer care, Scheduling, Organizational skills, Computer Skills, Problem Resolution, Heavy Lifting
- Restock procedures
- Multilingual communication
- Patience and tolerance
- Team player
- Customer satisfaction enhancement
- Cash handling
- Customer Service
- Merchandising
- Product knowledge
- Refund and exchange processing
- Conflict Resolution
Languages
English, Polish
Affiliations
- kickboxing
- gym
- computers
- music
Timeline
Customer assistant
Lidl
03.2023 - Current
Construction Worker
Martin and Son's
07.2020 - 03.2023
Construction Manager/worker
KS1 enterprise APS
08.2019 - 03.2020
Construction Worker
RailWorks Corporation
05.2019 - 09.2019
Commis Chef
Marriott International
06.2017 - 07.2018
Kitchen Porter
Grand and Spa hotel
04.2017
Food Runner
Zizzi Restaurants
01.2017
All saints RC School
08.2015 -
Builder Assistant
Martin and Son's
02.2015
Public Services level 2
York college