gracie west
clacton on sea,essex
Summary
Motivated individual with experience in customer-facing roles, showcasing strong communication and teamwork skills. Adapts quickly to changing situations, demonstrating initiative and a solid work ethic in diverse environments. Values collaboration and actively supports team members to ensure efficient service and positive customer experiences.
Overview
4
4
years of professional experience
Work History
dog/house sitter
family friend
frinton and walton , essex
06.2026 - 07.2026
- Adapted quickly to changing priorities, ensuring timely completion of assigned duties.
- Resolved issues affecting access to site amenities.
Waitress Assistant
frinton cricket club
frinton and walton , essex
08.2022 - 08.2024
- Maintained brand image by keeping neat personal appearance.
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
- Served food and beverages promptly, ensuring timely delivery and maintaining food quality.
- Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive dining experiences.
- Removed dishes, glassware and cutlery from customers when finished, asking for refills or extra courses for upselling purposes.
- Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.
- Greeted new customers and offered immediate seating assistance.
- Maintained excellent team relationships by proactively helping waitresses complete duties throughout service.
Education
GCSEs - criminology
colchester sixth form
colchester 2026 - 2028
Skills
- Customer service
- Communication
- Team collaboration
- Time management
- Attention to detail
- Task prioritisation
Accomplishments
- completed duke of Edinburgh award with tendring technology college(now lift tendring) during september 2025.
Timeline
dog/house sitter
family friend
06.2026 - 07.2026
Waitress Assistant
frinton cricket club
08.2022 - 08.2024
GCSEs - criminology
colchester sixth form
2026 - 2028