Gracie-Mai Peace
Stafford,Staffordshire
Summary
Experienced canine groomer with expertise in breed-specific grooming, particularly Schnauzer styles, but loves grooming all breeds, and has a strong foundation in canine health knowledge and first aid. Capable of risk assessment procedures, professional consultation, and providing patient care for anxious pets. Skilled in efficient multitasking, time management, and delivering exceptional customer service while ensuring the highest standards of grooming and pet care. Committed to enhancing canine well-being through tailored grooming solutions and maintaining a focus on precision and quality.
Overview
6
6
years of professional experience
Work history
Pizza maker
Premier Pizza
Stafford, Staffordshire
05.2019 - 06.2021
- Maintained a clean workspace to ensure a safe and sanitary environment.
- Collaborated well with front-of-house staff for smooth service operations.
- Assisted with kitchen duties beyond pizza making when necessary for team efficiency.
- Ensured customer satisfaction by preparing pizzas according to specific orders.
Team Leader KFC
Moto Hospitality
Stafford, Staffordshire
06.2021 - 11.2021
- Handled employee grievances professionally, minimising potential workplace disputes.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Increased team cohesion by implementing regular feedback sessions.
- Monitored daily operations whilst reducing operational cost significantly.
- Processed high-value transactions securely, ensuring customer satisfaction.
Team member KFC
Gastronomy
Stafford, Staffordshire
10.2023 - Current
- Ensured workplace cleanliness with regular maintenance tasks.
- Worked closely with management on promotions, boosting store visibility.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Facilitated customer relations for increased brand loyalty.
Bather and Dryer Dog Groomer
Grooming Barn
Brocton Staffordshire, Staffordshire
09.2023 - 07.2024
- Provided advice to pet owners on routine maintenance at home, allowing them to leave with more knowledge.
- Met specific client requests to achieve thedesired looks for pets.
- Achieved high customer satisfaction with gentle handling of pets during grooming.
- Effectively communicated with pet owners about their concerns or special requests prior tothe session.
Assistant Manager Owl Sanctuary
The Owl Sanctuary Experience
Houghton Stafford
02.2019 - 11.2021
- Delegated tasks to team members efficiently improving overall productivity.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Handled customer complaints effectively, restoring trust
- Provided excellent customer service leading to repeat business and customer loyalty.
- Minimised inventory loss for improved profit margins.
Education
Level 3 - Animal Management, Behaviour, Welfare and Conservation
Reaseheath College
Nantwich, Cheshire East 09.2020 - 07.2022
Level 2 and Level 3 - Dog Grooming
South Staffordshire College
Penkridge, Staffordshire 09.2024 -
Skills
- Risk assessment procedures
- Customer Service
- Professional consultation
- Dog behaviour understanding
- Knowledge of grooming styles
- Canine health knowledge
- Time management efficiency
- Breed-Specific knowledge
- Specialty breed grooming- mine being Schnauzer grooms
- Patient with anxious pets
- First aid for canines
- Efficient multitasking
Affiliations
- Cross Stitching
- Netball
- Reading
- Learning Danish
Timeline
Level 2 and Level 3 - Dog Grooming
South Staffordshire College
09.2024 -
Team member KFC
Gastronomy
10.2023 - Current
Bather and Dryer Dog Groomer
Grooming Barn
09.2023 - 07.2024
Team Leader KFC
Moto Hospitality
06.2021 - 11.2021
Level 3 - Animal Management, Behaviour, Welfare and Conservation
Reaseheath College
09.2020 - 07.2022
Pizza maker
Premier Pizza
05.2019 - 06.2021
Assistant Manager Owl Sanctuary
The Owl Sanctuary Experience
02.2019 - 11.2021
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