Gracie Brock

• Assisted customers in selecting products, offering detailed advice to meet their needs.
• Processed sales transactions accurately, handling cash and card payments efficiently.
• Delivered attentive sales support, contributing to positive customer feedback and enhanced shopping experience.
• Ensured professional presentation of stock by replenishing items and organising displays.
• Created an appealing shopping environment by keeping shelves neat and organised.
• Managed incoming calls and emails, ensuring prompt responses or directing queries to appropriate departments for resolution.
• Ensured timely processing and distribution of incoming mail and parcels.

• Developed trusting relationships with patients through continuous support and personalised care while at home.
• Carried out personal care tasks, including meal assistance, toileting and mobility support.
• Ensured clean, hygienic living environments, enhancing client comfort and safety.
• Maintained a clean and safe living environment, carrying out household tasks efficiently.
• Enhanced client mental health by providing companionship through structured activities, including reading and games.

My time spent as a young carer of an autistic child gave me an insight into a side of life I may never have known or experienced otherwise; however I have a different understanding of life and the appreciation one must have for it

• Monitored child movements, ensuring safety and minimising risks while in my care.
• Implemented and maintained safety measures, protecting children from potential hazards.
• Engaged children with interactive games, stories, and age-appropriate films to promote enjoyment and learning.
• Designed and created resources to support children's developmental activities, enhancing learning experiences.
• Prepared and served nutritious meals, ensuring children received balanced dietary options.