Grace Louise Kendrick
Wolverhampton ,United Kingdom
Summary
Dedicated care professional with extensive expertise in elderly care, dementia care, and palliative care. Demonstrates strong verbal communication skills and resilience under emotional stress, ensuring patient-centred care and safeguarding vulnerable adults. Proficient in personal hygiene maintenance, mobility assistance, wound care maintenance, and basic clinical duties. Adept at using medical software and maintaining confidentiality laws. Committed to providing respectful and compassionate support to individuals in residential care settings while continuously adapting to changing situations and environments.
Compassionate and dedicated, bringing excellent communication and problem-solving skills to support individuals in their daily lives. Proven ability to provide empathetic care and build strong relationships, ensuring a positive and supportive environment. Committed to making a meaningful impact in an assigned role.
A seasoned professional in care support work with a focus on compassionate and personalized assistance. Capable of enhancing the quality of life for individuals in need through tailored support plans and empathetic interaction. Utilizes unique skills in communication, problem-solving, and resilience to foster positive environments and contribute to team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Care support worker
RDCP Care
Wolverhampton , West Midlands
11.2021 - Current
- Collaborated on multidisciplinary teams for comprehensive patient care.
- Assisted with daily living activities, enhancing residents' comfort and well-being.
- Attended to basic medical needs, ensuring prompt professional attention when required.
- Assisted with housekeeping tasks, creating a tidy environment conducive to healing.
- Delivered high-quality care by closely following individualized care plans.
- Provided emotional support for distressed individuals to foster calm environments.
- Worked closely with families, providing updates on loved ones' well-being.
- Monitored changes in behaviour or health status to alert medical professionals promptly.
- Enhanced patient dignity with respectful personal care assistance.
- Promoted a positive attitude among co-workers fostering an agreeable work atmosphere.
- Assisted in all aspects of personal hygiene, prioritizing patient dignity, privacy, and independence.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Meet the needs of clients with learning difficulties and handle challenging behaviours.
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
Volunteer worker
Barnardo's Charity Store
Wolverhampton, West Midlands
08.2019 - 09.2019
- Built strong relationships with community members to foster goodwill and cooperation.
- Enhanced public awareness about environmental issues through educational workshops.
- Planning charity auctions, and raising funds for deserving causes.
- Improved team morale with proactive communication and problem-solving skills.
- Maintained a clean and organized workspace, contributing to a positive work environment.
- Developed greater community involvement by organizing local events and activities.
- Developed greater community involvement by organizing local events and activities.
- Created a warm, welcoming environment for service users' duration of stay.
- Warmly greeted customers, delivering outstanding service from store arrival to departure.
Barista trainee
Costa Coffee
Wolverhampton, West Midlands
01.2019 - 04.2019
- I attended barista training courses, and I improved my skills and knowledge regularly.
- Assisted in stock management, ensuring adequate supplies at all times.
- Ensured compliance with health and safety regulations at all times.
- Operated coffee-making equipment to produce consistent beverages.
- Managed cash transactions accurately to maintain financial integrity.
- Improved customer satisfaction by providing excellent and speedy service.
- Dealt with customer complaints professionally, resolving issues swiftly and amicably.
- Handled multiple orders simultaneously, ensuring prompt delivery without sacrificing quality.
- Delivered warm, friendly hospitality with each interaction.
- Maintained a clean and organized workspace for efficient operation.
- Created a COVID-19 secure environment, verifying displays, counters, and seating areas complied with statutory hygiene requirements.
Education
BA Honours Health and Social Care - Health and Social Care
The Open University
Online Study 10.2022 -
A-Levels - Health and Social Care
Smestow School
Wolverhampton 09.2020 - 10.2020
A-Levels - Sociology
Smestow School
Wolverhampton 08.2020 - 09.2020
GCSEs - Mathematics
Smestow School
Wolverhampton 06.2020 - 08.2020
GCSEs - English Language and English Literature
Smestow School
Wolverhampton 06.2019 - 08.2019
GCSEs - Music
Smestow School
Wolverhampton 06.2019 - 08.2019
Skills
- Personal hygiene maintenance
- Strong verbal communication
- Adaptable to changing situations
- Personal care tasks
- Understanding of confidentiality laws
- Resilience under emotional stress
- Mobility assistance capabilities
- Nutritional knowledge
- Palliative care provision
- Basic clinical duties
- Using medical software
- Respectful demeanour
- End-Of-Life care understanding
- Palliative care understanding
- Patience with difficult behaviour
- Communication with vulnerable individuals
- Dementia care expertise
- First Aid
- Elderly care
- Patient safeguarding
- Safeguarding knowledge
- Dementia care
- Palliative Care
- Activities of Daily Living
- Manual handling training
- Patient-centred care
- Infection Control
- Safeguarding vulnerable adults
- Residential care
- Mental health support
- Wound care maintenance
- Wound Care and Dressing
- Communication skills
- Team Leadership
- Care Certificate Training
Affiliations
- Dance - Aspiring trainee assistance dance teacher
Certification
Care Certificate
Moving and Handling Training
First Aid training
Fire safety training
Mandatory training completed for current job role:
. DVD Training
. Autism Awareness
. Safeguarding children and adults
. Mental Health Awareness
. Infection Prevention and Control
. Mental Capacity Act
. Adult basic life support
. End-of-life care
. Accident and incident reporting
. Wound Care
. Bullying and harassment
. Reporting and documentation training
. Dementia awareness
. GDPR training
. COSHH
. Whistleblowing
. Falls prevention
References
References available upon request.
Timeline
BA Honours Health and Social Care - Health and Social Care
The Open University
10.2022 -
Care support worker
RDCP Care
11.2021 - Current
A-Levels - Health and Social Care
Smestow School
09.2020 - 10.2020
A-Levels - Sociology
Smestow School
08.2020 - 09.2020
GCSEs - Mathematics
Smestow School
06.2020 - 08.2020
Volunteer worker
Barnardo's Charity Store
08.2019 - 09.2019
GCSEs - English Language and English Literature
Smestow School
06.2019 - 08.2019
GCSEs - Music
Smestow School
06.2019 - 08.2019
Barista trainee
Costa Coffee
01.2019 - 04.2019
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