Summary
Overview
Work history
Education
Skills
Volunteering
Timeline
Waitress
Grace Syson

Grace Syson

Brixham,Torbay

Summary

I am an enthusiastic, dedicated and friendly individual, eager to gain experience in the field of work. I am able to work in demanding environments, whether in a team or alone. After recently returning home from a 6 month backpacking trip around South East Asia, I believe to have gained strong cultural awareness and compassion for those less fortunate. This encourages me to work harder and strive to be a better person, with the goal of giving back within the community and on a wider scale.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work history

Waitress

Wentworth Garden Centre
Barnsley, South Yorkshire
10.2022 - 01.2023
  • Thrived in a quick pace, demanding environment.
  • Achieved positive feedback through delivering a prompt, professional yet friendly service.
  • Gained confidence to successfully manage 8-10 tables alone.

Customer Retail Assistant

Argos
Nottingham, East Midlands
10.2017 - 07.2022
  • Overcome complex issues with customers regarding high priced items, ensuring a fair conclusion for them whilst also abiding by company policies.
  • Hitting sales targets regularly by achieving the intended amount of sign ups for replacement care and breakdown cover.
  • Found a new sense of confidence in customer service, including face to face and over the telephone.

Retail Shop Assistant

Luvyababes
Nottingham, East Midlands
10.2021 - 02.2022
  • Developed an interest in organising and displaying merchandise in captivating ways.
  • Provided a friendly service to customers, assisting them in finding what they are looking for, or providing alternative options.
  • Worked effectively behind the tills, managing the long queues at a strong pace.

Education

Bachelor of Arts - Youth Justice

Nottingham Trent University
Nottingham
09.2019 - 06.2022

A-Levels - Health and Social care and Psychology

Barnsley Sixth Form College
Barnsley
09.2017 - 06.2019

NVQ Level 2 - Understanding Children and Young People's Mental Health

Vision2Learn
08.2022 - 11.2022

Skills

  • Efficient under pressure
  • Target-driven
  • Customer service oriented
  • Fast learner
  • Good time management

Volunteering

  • During college I volunteered at my local primary school with year 1, this was my first experience with young children and involved reading and writing with them, helping with creative activities and assisting in outdoor playtime.
  • After travelling Asia I volunteered for 3 weeks as an English teacher in a primary school in rural Thailand with 1,200 students. I taught 3-4 hours a day, 5 days a week alongside my partner. The impact this had on the children was amazing to witness, I also gained massive confidence, organisation and leadership skills.

Timeline

Waitress

Wentworth Garden Centre
10.2022 - 01.2023

NVQ Level 2 - Understanding Children and Young People's Mental Health

Vision2Learn
08.2022 - 11.2022

Retail Shop Assistant

Luvyababes
10.2021 - 02.2022

Bachelor of Arts - Youth Justice

Nottingham Trent University
09.2019 - 06.2022

Customer Retail Assistant

Argos
10.2017 - 07.2022

A-Levels - Health and Social care and Psychology

Barnsley Sixth Form College
09.2017 - 06.2019
Grace Syson