Summary
Overview
Work history
Education
Skills
References
Timeline
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Grace Stanton-Kenna

Wirral,Merseyside

Summary

Previously having 6 years of experience within a management role. Currently motivated to expand my career, using the skills I have gained within a vital administration role, within the Ministry of Justice.



Overview

7
7
years of professional experience
2021
2021
years of post-secondary education

Work history

Business Administrator

Ministry of Justice
Liverpool, Merseyside
01.2025 - Current
  • Working in the People Hub within HMP Liverpool and fostering positive relationships between administration and operational staff, through a fast paced and high intensity environment.
  • Coordinating and organising operational staff to attend where they need to be, at the correct times and ensuring all jobs have been carried out. This must be completed ahead of time to ensure the smooth running of the establishment.
  • Finding solutions to staffing issues and unforeseen issues that may arise throughout the work day immediately.
  • Liaising and supporting over 100 hundred operational staff with issues concerning confidential personal information, annual leave, cover, queries and training/ development. This is both over the phone, email and in person.
  • Efficiently using all Microsoft 365 applications such as Teams, Excel, Outlook, Word and SharePoint. Utilising Microsoft excel daily to deliver a smooth daily regime with correct staffing.
  • Additional administration tasks such as preparing and attending presentations and meetings, taking minutes, reports, system database updating and informing management.
  • Following all procedural procedural policies to ensure internal information remains confidential.
  • Prioritised and managed a high volume of work to complete simultaneous deadlines daily.

Shift Manager

JD Wetherspoon
Liverpool, Merseyside
12.2018 - Current
  • Managed a large staff team, proactively resolving complaints, internal issues and work schedules.
  • Motivated and encouraged the team to achieve or exceed company targets.
  • Encouraging positive working relationships between the team in a fast paced environment.
  • Updating and running databases and reports to ensure effective business management and understanding team performance.
  • Trusted with sensitive information, cash handling procedures and security of the establishment.
  • Ensuring all company standard operating procedures are followed by the team.
  • Completed and attended 40+ hours of internal training. Courses range from HR/people management, to financial target and business strategy.
  • Effectively handling and managing high pressure situations, such as customer health issues, physical aggression, staff wellbeing.

Education

Bachelor of Arts - Architecture

The University of Liverpool
Liverpool
09.2018 - 05.2021

GCSE and A Level -

Wirral Grammar School for Girls
Wirral

Skills

  • Leadership and management of large teams
  • Focussed and driven by goals and achieving targets
  • I aim to be an approachable and friendly member of any team and have productive working relationships
  • Balancing and prioritising large workloads in fast paced environments



References

References available upon request.

Timeline

Business Administrator

Ministry of Justice
01.2025 - Current

Shift Manager

JD Wetherspoon
12.2018 - Current

Bachelor of Arts - Architecture

The University of Liverpool
09.2018 - 05.2021

GCSE and A Level -

Wirral Grammar School for Girls

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Grace Stanton-Kenna