Grace Spensley

Sep 2023 – Oct 2024 | Jun 2025 – Present

• Delivered high-end vehicle sales in a target-driven environment, consistently working towards and achieving individual and team KPIs
• Managed the full sales lifecycle including lead qualification, vehicle demonstrations, finance discussions, part-exchange valuations, and deal closure
• Proactively generated and converted leads through follow-ups, client engagement, and relationship-building strategies
• Built long-term client relationships resulting in repeat business and referrals
• Promoted and sold additional services including extended warranties, add-ons, and home delivery solutions
• Maintained accurate CRM records to track leads, sales activity, and customer interactions

Nov 2024 – April 2025

• Acted as the first point of contact for senior executives, visitors, and stakeholders within a FTSE 100 corporate environment
• Provided high-level administrative and organisational support, ensuring smooth day-to-day office operations
• Managed communications, diary scheduling, and complex travel arrangements
• Coordinated meetings and events, supporting executive productivity and collaboration
• Maintained discretion and professionalism when handling confidential information

Jun 2023 – Aug 2023

• Supported a prominent entrepreneur in the planning and delivery of high-profile international events
• Assisted with stakeholder coordination and UHNWI guest management
• Contributed to the Royal Bank of India Economic Summit, supporting all stages of event planning and execution
• Conducted risk assessments and supported on-site operations during live events