Grace Ramsay
Wrexham,Wrexham
Summary
Offering strong communication, quick decision-making, and problem-solving skills. Knowledgeable about handling high-pressure situations and providing clear instructions. Ready to use and develop customer service, multitasking, and crisis management skills.
Overview
4
4
years of professional experience
Work history
Swimming teacher
Freedom Leisure
Wrexham , Wrexham
12.2024 - Current
- Ensured all safety measures were in place to avoid accidents.
- Administered first aid when required, prioritising student welfare at all times.
- Trained students of varying age groups, from toddlers to adults, successfully.
- Built positive relationships with staff and swimmers to develop productive lesson environments.
- Learned an additional language to teach swimmers in their preferred language.
Pool lifeguard
Freedom Leisure
Wrexham, Wrexham
08.2023 - Current
- Implemented emergency procedures effectively during crisis situations.
- Provided first aid and emergency care for injuries, demonstrating prompt and efficient response.
- Performed successful pool rescues, remaining calm and effective under pressure.
- Maximised customer satisfaction by greeting guests with courtesy, resolving issues promptly and with enthusiasm.
Assistant swimming teacher
Lewis' swim school
Wrexham, Wrexham
09.2021 - 07.2023
- Provided clear instructions to learners, optimising understanding and compliance.
- Demonstrated high level of patience whilst dealing with challenging situations or individuals.
- Administered first aid when required, ensuring prompt response to injuries or incidents in the pool area.
- Built positive relationships with staff and swimmers to develop productive lesson environments.
Education
A-Levels - Level 3 Health and Social Care
Coleg Cambria
Wrexham 09/2023 - 09/2024
Skills
- Communication mastery
- CPR certification
- Communicating with dementia patients
- Handling distressed patients
- Health assessment and monitoring
- Knowledge of nhs policies
Timeline
Swimming teacher
Freedom Leisure
12.2024 - Current
Pool lifeguard
Freedom Leisure
08.2023 - Current
Assistant swimming teacher
Lewis' swim school
09.2021 - 07.2023
A-Levels - Level 3 Health and Social Care
Coleg Cambria
09/2023 - 09/2024
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