Summary
Overview
Work history
Education
Skills
Timeline
Generic

Grace Pickering

Leigh ,Kent

Summary

I am an engaged learner who is currently studying Business at North Kent College, in the hope to gain more of an in-depth knowledge on the subject and transfer these skills to a job in the future.

Outside of college I am an active member of Tonbridge and District Young Farmers Club, within the committee of the club I am the secretary. This involves attending and arranging meetings to help organise and manage events for the club as well as making the program to send out to members and finally taking the minutes at committee meetings.

I am also a friendly and approachable person, with strong communication skills to ensure excellent customer service as demonstrated at my job in the café. I also have good teamwork abilities to ensure the smooth day to day operations to provide a professional service in any business.

Overview

1
1
year of professional experience

Work history

Café Assistant

Penhurst Place and Gardens
Penshurst, Kent
02.2024 - Current
  • Greeting customers politely and welcoming them to ensure good customer service
  • Cleaning café equipment, for example fridges, coffee machines and all work surfaces to maintain good hygiene and follow food safety guidelines.
  • Clear tables to remove dirty utensils and leftover food items.
  • Operate the till and handle cash and card payments in line with the cafes procedures
  • Creating speciality drinks according to exact customer requests and preferences, even in high- volumes and being able to work quickly and accurately to ensure customer satisfaction


Education

GCSE's -

Hillview School for Girls
Tonbridge
09.2019 - 06.2024

BTEC Level 3 Extended Diploma in Business -

North Kent College
Tonbridge, Kent
09.2024 -

Skills

I have developed many skills though my current job as a Café Assistant and through volunteering as a club secretary at Young Farmers Some of them include:


  • Being able to be a team player
  • Customer service
  • Communication skills
  • Cash handling
  • Note taking skills/ minute writing
  • Event planning
  • Event management
  • Listening skills
  • Time management

Timeline

BTEC Level 3 Extended Diploma in Business -

North Kent College
09.2024 -

Café Assistant

Penhurst Place and Gardens
02.2024 - Current

GCSE's -

Hillview School for Girls
09.2019 - 06.2024
Grace Pickering