Grace Penfold
London,Islington
Summary
Organised School Administrator with deep expertise in managing school operations. Improved office efficiency and streamlined administrative processes, resulting in smoother daily functions and better communication across departments. Recognised for fostering positive relationships with staff, students, and parents, ensuring supportive and productive school environment.
Overview
7
7
years of professional experience
Work History
School administrator / Receptionist
Christ the King Primary School
04.2024 - Current
- Coordinate the admissions process, including reviewing application, verifying documentations, and communicating admission decisions to prospective students and families.
- Experienced in using Arbor and SIMS for managing student information, attendance and school operations.
- Serve as primary point of contact for all enquires, from parent, students, colleagues and external organisations, providing accurate information about the school, its programs and admissions criteria.
- Maintain accurate and confidential records for all students, on roll and enrolling, adhering to data protection regulation.
- Diary management- Proactively manage multiple complex schedule, ensuring optimal time allocation for senior leadership staff.
- Confidentiality and discretion - Handle sensitive information with the highest level of confidentiality and professionalism.
Administrator
Ethica care
04.2021 - 04.2024
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Proficient and confident in using Microsoft office suite, for a variety of administrative and operational tasks.
- Managed client accounts by tracking payments, issuing invoices, and creating purchase orders.
- Reviewed time sheets, work charts and wage computations to detect and reconcile payroll discrepancies.
- Generated payroll reports for management on a regular basis.
- Organised important financial documents and receipts into company filling systems.
- Organised and maintained personnel records, ensuring data accuracy and confidentiality.
Receptionist
Basecuts
09.2018 - 02.2020
- Answered phone calls daily to schedule appointments and advise on service options.
- Maintained spotlessly clean salon workstations and tools.
- Performed routine stock checks, ensuring sufficient supplies at all times.
- Promoted and sold additional services and products, increasing salon revenue.
- Responded effectively to client complaints, retaining their trust and patronage.
- Registered new clients and updated information of existing clients on logbook.
Apprentice nursery practitioner
N16 Tots
09.2017 - 07.2018
- Planned creative activities to motivate and inspire children.
- Incorporated songs and rhymes into daily routines, enhancing toddlers' speech abilities.
- Safeguarded children appropriately to meet legal requirements.
- Reported children's development and progress to parents and caregivers.
- Raised safeguarding concerns with senior staff to maintain positive child security and wellbeing.
- Developed trusting relationships with children, parents and staff.
Education
GCSEs - English Literature
Highbury Fields
GCSEs - English Language
Highbury Fields School
GCSEs - Business Studies
Highbury Fields School
Skills
- Diary management
- Confidentiality understanding
- Strong communication and interpersonal skills to effectively interact with diverse groups
- Exceptional organisational and time management skills to handle multiple tasks simultaneously
- Problem solving skills
- Ability to work under pressure and maintain composure in fast paced environments
- Microsoft Office Suite
References
References available upon request.
Timeline
School administrator / Receptionist
Christ the King Primary School
04.2024 - Current
Administrator
Ethica care
04.2021 - 04.2024
Receptionist
Basecuts
09.2018 - 02.2020
Apprentice nursery practitioner
N16 Tots
09.2017 - 07.2018
GCSEs - English Literature
Highbury Fields
GCSEs - English Language
Highbury Fields School
GCSEs - Business Studies
Highbury Fields School
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